BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,322 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not very happy with the service as I thought I had done my plan correctly, but there was no preview to see before I clicked "buy plan" and it turned out that I hadn't centred it right. Due to this error I then had to buy a second plan, and although I was refunded, I still had to pay £5 towards the cost of the first one. Thus the one plan ended up costing over £20!”

Helpful Report

Posted 10 years ago

Dear Jane sorry to hear this. There is a preview that you're shown before purchasing, it's the page you see wit the map shown on it of your area. We also encourage you to double check it with a message that pops up before proceeding. Unfortunately we need to pass on some of the royalty costs we incur from the OS even for refunded orders. Hope this clarifies for you.

Posted 10 years ago

“Excellent service never had better”

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Posted 10 years ago

“Excellent site and easy to operate.”

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Posted 10 years ago

“Exelent service. Easy to understand directions to obtain plans”

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Posted 10 years ago

“A very reliable source for planning app site plans - also useful as CAD compatible.”

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Posted 10 years ago

“would not hesitate to use this service again the plans were clear and easy to read but they are not upto date if you require latest information”

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Posted 10 years ago

“On line chat very helpful”

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Posted 10 years ago

“The maps we required were easy to find, pay for and print off. Excellent”

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Posted 10 years ago

“Excellent easy to use service with amazingly quick turn around.”

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Posted 10 years ago

“This service was easy to use and gave plenty of flexibility when choosing my drawings. Easy to center plans manually which was very helpful. Have used it again.”

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Posted 10 years ago

“Site is simple to follow and quick and easy to use.”

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Posted 10 years ago

“Very quick and easy way of obtaining a plan. Did not give five stars because I think the company's branding is a bit too big on the plan.”

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Posted 10 years ago

“Quick and easy to find the combination of scale and area which I needed. Also has the option of colour, which would be good for most applications, or black and white, which suited me as I needed to make alterations due to boundary changes.”

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Posted 10 years ago

“Easy to use, quick to download, professional looking print outs. Would use again”

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Posted 10 years ago

“Easy to use, excellant quality, price is enough to pay”

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Posted 10 years ago

“Very efficient and prompt....as one would expect from OS”

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Posted 10 years ago

“At no point was I given the option of a dwg format the png format does not allow it to be used by an autocad drawing. So I had to trace the outline which took time.”

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Posted 10 years ago

“So simple and easy The after service is excellent having recently experienced a computer crash I had no problem asking and receiving copies of my invoice's from yourselves. keep up the good work”