BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,320 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service no hassle and no problems”

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Posted 3 years ago

Thank you for your excellent review Chris! It's much appreciated.

Posted 3 years ago

“Very easy to navigate and download the plans. Good quality.”

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Posted 3 years ago

Thank you for the 5 stars Paul, it's much appreciated!

Posted 3 years ago

“I do not buy that many, but when I do the service is always excellent”

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Posted 3 years ago

We are so glad to hear you have such a positive experience with our website! Thank you.

Posted 3 years ago

We are so happy to hear that you are satisfied with our service, thank you for your kind words.

Posted 3 years ago

“The website is quick and easy to use, the downloaded plan is of no use whatsoever; just appears as a square despite clicking A4 size, no scale bar so can't check it's printed to scale, so £13+ wasted. Had to click 1 star as couldn't give anything less!!”

Helpful Report

Posted 3 years ago

Hi Andy, we are sorry to hear your experience was not what you expected. Please note that all of our plans have a scale bar at the bottom left of the map. The plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details. Please drop us an email at support@buyaplan.co.uk and we'll do our best to assist you. I hope this helps.

Posted 3 years ago

“Sorry but I have had to cancel this order. Nothing to do with your company; you're first class. It's just that I have sustained a leg injury and cannot do the fieldwork for my proposed nature trail. Sincere apologies, Chris Holt”

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Posted 3 years ago

We are sorry to hear of your injury Chris and hope you are feeling better. Please let us know if we can assist you with a plan in the future!

Posted 3 years ago

“For someone that is not very computer savvy plus a little practice I was able to achieve printing out the plans I required. Very much a bit of trial and error for an 80year old. Certainly up market from requesting OS maps.”

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Posted 3 years ago

Thank you for the 5 stars Robert! We are always available if you need any assistance.

Posted 3 years ago

“I regularly purchase your site and block plans. I have also used your other services to purchase a .dwg file. I have never had any problems regarding your services and have recommended you to others. The one time in all the years I have been using you when I had to make a query you answered it promptly and assisted with another site plan.”

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Posted 3 years ago

Dear Paul, we are very happy to hear you've had such a positive experience with our website all of this time. We hope to continue serving you and the rest of our customers with the very best experience!

Posted 3 years ago

“Its very clean and simple to buy. I recommend to everyone.”

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Posted 3 years ago

Thank you for the 5 stars Abul and we are very grateful for the recommendation!

Posted 3 years ago

“Easy to do and doesn't cost a fortune.”

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Posted 3 years ago

Thank you Gill for your 5 stars! We do try to stay as competitive as possible with our prices.

Posted 3 years ago

“Excellent service and easy to access”

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Posted 3 years ago

Dear John thank you for your review and 5 stars it's much appreciated!

Posted 3 years ago

“Just a disgusting amount of money to charge for a picture of a map”

Helpful Report

Posted 3 years ago

Dear customer, we are one of the cheapest providers of OS Maps there is. We also have our price guarantee that you can check here: https://www.buyaplan.co.uk/prices. Please send us a message at support@buyaplan.co.uk and we'll do our best to assist you.

Posted 3 years ago

“An easy site to negotiate and prepare for issue of Plans as required based upon own points of reference in Post Code terms. Cost element is a rapid multiplyer as scale increases however.”

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Posted 3 years ago

Dear customer, we are one of the cheapest OS Maps providers. You can check our price guarantee here https://www.buyaplan.co.uk/prices. Thank you very much for taking the time to provide a review for us it's much appreciated!

Posted 3 years ago

“It was easy to buy the OS Maps online.”

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Posted 3 years ago

Thank you for your review and 5 stars!

Posted 3 years ago

“Very easy to use, so I use them every time I need a location plan or block plan for my planning applications. One thing that could be improved is the map title, which would be better for my work if it automatically added "Location Plan 1:1250" or "Block Plan 1:500", along with the site address. Because I have to manually add this every time. I would also like a measuring tool so that you can add distances to boundaries on the block plan.”

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Posted 3 years ago

Dear Sarah, thank you for your feedback and your review. It's much appreciated.

Posted 3 years ago

“Easy to use”

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Posted 3 years ago

Thank you for the 5-stars Adrian!

Posted 3 years ago

“Nice and easy and quick to get plan”

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Posted 3 years ago

Thank you Helen for your 5-star review! It's much appreciated!

Posted 3 years ago

“Such an easy and quick process. Gave me exactly the info I needed.”

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Posted 3 years ago

Thank you Deborah for providing such a great review!

Posted 3 years ago

“Needed two,plans for a planning submission and the two I bought and downloaded were just right and have assisted approval. Process was clear and simple. Thank you.”

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Posted 3 years ago

Thank you Derek for taking the time to provide such a great review!

Posted 3 years ago

“I normally don't write reviews but my experience with BuyAPlan was so positive that I felt I should. I needed a plan for legal document and found BuyAPlan through a search engine. Selecting the plan along with scaling it were straight forward. Ordering and paying was also easy. Having completed the order I realised that I had made a small error and BuyAPlan customer support were amazingly helpful. They sorted out my problem quickly and efficiently. If you need a quality plan this should be your go to website.”

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Posted 3 years ago

Rupert this is so good to hear! We are happy we were able to help you and really appreciate you leaving this 5 star review!

Posted 3 years ago

“Simple to use”

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Posted 3 years ago

Thank you for the 5 stars Tony!

Posted 3 years ago

BuyAPlan is rated 4.4 based on 2,320 reviews