PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,046 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,046 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent after 2 attempts got the right door my mistake”

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Posted 15 hours ago

“Excellent service, could be a bit more communitive regarding progress of order . Part was as described in great condition.”

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Posted 2 days ago

“Great service, confirmed the part was available on the phone ,very helpful, parts delivered on time. We would definitely recommend.”

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Posted 2 days ago

“Recommnded by a friend. Quick response for the part I required. Willl certainly be my future first choice.”

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Posted 3 days ago

“Parts obtained from a specialist who were very professional & personable”

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Posted 3 days ago

“Was able to source what I needed through this site”

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Posted 4 days ago

“Good part fits perfect. Quick delivery.”

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Posted 4 days ago

“Excellent service!”

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Posted 1 week ago

“Great service at a great price.”

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Posted 1 week ago

“Car door Arrived within 2 days in great condition very good service.”

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Posted 1 week ago

“Can’t fault your part in providing a good service, but the supplier sold me the wrong part, and told me a bunch of lies, like he had to take off the part from a car, when clearly it had been in the yard for some time, it was full of water, and some components were different, I had to pay extra for labour as they had to take off my gearbox off twice to solve the problem, and use parts off my old gearbox, because they were different”

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Posted 1 week ago

“Good site I received quote next day Good communication After deciding to buy paid for parts delivered in 24 hours Would definitely use again”

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Posted 1 week ago

“Very helpful in finding the right parts for you”

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Posted 1 week ago

“Managed to find the part snd delivered thanks”

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Posted 1 week ago

“PartsGateway got me in touch with Nirro Ltd who verified a question for me and I bought my item for half of the price of new including shipping. The whole transaction was seamless and the PartsGateway site acted as the payment collector and messaging system lots of updates from both sites on my delivery. If you need a part for your car at less expense you have to try these guys. Thanks PartsGateway.”

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Posted 1 week ago

“Ordered a gearbox with 1st Choice Car Spares Ltd and was delivered promptly to my mechanic (although he has yet to fit it.”

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Posted 1 week ago

“part i sent fore came very well packed so had a safe delivery and part very good thanks Mr T Punshon”

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Posted 1 week ago

“Great experience, was looking for a car part for over a week and could not find the specific ratio anywhere but parts gateway managed to find it for me within a day and was received within a few days. Would highly recommend.”

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Posted 1 week ago

“Great service, perfect fit rapid 2 day delivery,”

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Posted 1 week ago

“Absolutely brilliant the part was exactly what i required reasonable price on the part with delivery included arriving in the allocated time of 2/3 days as promised and with a 6 month guarantee on the part would highly recommend using this company and top marks to m&n for the quality part keep up the good work”

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Posted 1 week ago

PartsGateway Ltd is rated 4.6 based on 10,046 reviews