“Have used Parking Up every time we fly from Liverpool. This time all went fine except when collected at airport car park we had to wait half hour before two buses turned up. We were a family of 5 and had to be split up due to others who came straight out airport and straight onto buses. Some consideration should be considered when it’s young families being collected after long flights. Also driver was not in a good mood and didn’t want to wait on other cars moving so decided to go quicker ways round car park to avoid them but ended up being in an argument with a taxi driver. Not a good way to run a business”
Thank you for your feedback. I'm sorry to hear this. We will speak to the car park regarding this as you shouldn't have had to wait this long nor have this experience.
“Whilst the whole process was OK for me it was chaotic on pick up. We landed late due to a technical issue with the plane at malaga. It was 3.15 am. There were quite a few of us waiting and it was a free for all when the vehicle arrived. There were a group of teenagers who just jumped in even though they were the last to arrive. A young couple with 3 small children who were first there were left along with ourselves in by the cold for another 20 to 15 minutes which the driver
could have sorted at pick up. Hence only 3 stars”
“It seems that my car was used and enginine needed service and we found a nail punctured the left back wheel. I was shocked because, before departing I checked the car, wheeels, spares, and everything and I asked your staff if they would like to check it with me again before taking the bus to airport but they said it is safe and they can see it on the camera. I wasnt happy although Sentinel parking appears safe.”
“We could not find where we were supposed to park,we followed directions but we kept driving round and round,we had to have airport transport escort us, on arriving to collect our car was not easy for us,but eventually we were shown to the right place,don't think we will use meet & greet again,it's too complicated”
“Very difficult to find and taxi driver didn't make himself known and went without me and has to come back hence a long waiting time. Cheap but not cheerful.”
“Parking was easy and only a short walk to the terminal but upon my return I drove to the barriers to exit and they wouldn’t lift, so I pressed the assist button as it was showing I owed £50.00 (I’d paid before entering the carpark online and still had 40 mins left before that expired) I was eventually let out the carpark by the person at the end of the line but it was an unnecessary inconvenience that didn’t need to happen!”
“There was a long slow queue taking a long while to exit the car park . On the way in it was easier to get in the lift , whereas on the way back there was a huge queue for the lifts and it was difficult with ski gear to get into any lift”
Thanks for the feedback. Sadly, sometimes when multiple flights land, there are quite a few people trying to get out of the car park at the same time. We will pass this feedback onto Manchester Airport.
“Dropped car off was good and inside, when we picked it up it was parked outside by a cafe that was closed across the road. Forgot how far it was from the airport when you get back off holiday. We were fortunate that the rain kept off for our walk both ways.”
“We arrived and getting the airport run smoothly but unfortunately coming home was a nightmare and stressful, there was only one mini bus that only seated 8 people and about 40 people waiting for it at 1.30 in the morning ,there was no system of first come first served just everyone pushing to get on so we will not recommend or use your service again which is a shame”
“Dropped car,paid 5£ and bus took us to the airport in 5 mins.Came back from a holidays one hour earlier,called and no one has answered the phone 3 times.I left mesaage and i walked for
25 mins at 2 am to pick up my car.Plus was car was parked just at the office ready for me.”
