“waited 20 minutes for collection on our return from Turkey, and the driver made no effort to assisst the passengers to load their cases, I have used this park several times and although your pricing is competitive, your service is not.”
“Brilliant and easy service all the boys seemed really nice decent blokes personally the only thing that let the overall service down is that they seemed to only have 2x shuttle transits to the airport so on our return we had to wait a bit at the airport for a van to pick us up and take us back to our car other than this it's a cracking company/service.”
“When I drove up to the barrier it open but, no ticket was issued. This concerned me as the email stated a ticket would be produced.
I contacted them and eventually they replied and said that the barrier would open on exit.
So, does that mean anybody could have driven my car out!!!”
“Although the parking was great and secure, my only issue was that when you telephoned to be picked up there was no list of who telephoned first. It is only a transit van that picks you up and people coming after you just jumped in first. Waiting 35 mins to be picked up .”
“Great welcome when we arrived
Parked in the building
When we returned the car was moved to being close to a wall and upon inspection when we got home - there were scratch marks on the driver side and on the mirror
I have sent an email together with photos as this was our first journey in the car”
“I was lead to believe I would be picked up on return, the weather was awful I was soaked getting to the storage depot. In reflection I will pay the extra £10 the airport charge to park on next trip.”
“You get what you pay for. This was the cheapest option. We are a large family of 6 with lots of luggage and 4 small children so had to wait over 40mins for the buses to take EVERYONE before us which was really frustrating. We then had no time in the airport to gather our thoughts, we had to rush through and get straight on the plane. All forgotten until our arrival back, we followed the instructions and called for a ride but then had to wait nearly 1 hour in the cold and drizzle whilst people kept storming on the 1 available bus in front of us. I personally wouldn't use again, it's worth it to me to pay the little bit extra (which it is when you factor in the additional £5 charge) to use the official airport parking, when travelling as a family anyway which is already stressful AF.”
“Not very stright forward, not sure what car park supposed to be in. When we collected our car and approched the barrier to get out barrier would not open, apparently we parked in wrong car park for duration of our holiday and had to pay extra to get out.”
“Very friendly people. Price to park is very good also. Needs more shuttle buses. Had to wait 30 minutes at the airport due to not having enough buses.”
“Advertised as ‘park and ride’, no sign of a bus shuttle to the airport. However, this wasn’t a problem for us as we’ve parked here before and knew it was only a five minute walk to the airport.”