ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,572 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate although I would prefer a drop down for drop off locations tho.”

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Posted 6 years ago

Hi Jenny, Thank you for writing a review. Those are great suggestions. We are constantly looking to improve our site and make it even easier so you may see these changes in the future! If you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“Quickest and easiest way to save a substantial amount of money when shipping parcels.”

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Posted 6 years ago

Hi Hans, Thank you for writing a review. We try to provide the cheapest prices around! Shipping should not be stressful or expensive so we made ParcelDirect to fight against that! If you need any further assistance, just let us know. All the best, PD

Posted 6 years ago

“very simple to use website and instant quotes”

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Posted 6 years ago

Hi Brendan, Thank you for writing a review. We pride ourselves on how efficient our service is for our customers and it is always great to see it pay off. If there is anything we can assist you with, just let us know. All the best, PD

Posted 6 years ago

“Absolutely brilliant service from ParcelDirect. Very easy to navigate through there website. I had redirect the pallet I was sending to a different address and it was handled with great efficiency from Mike. Will most definitely use this company again and would highly recommend them. Debbie O'Riordan”

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Posted 6 years ago

Hi Deborah, Thank you for writing a review. We are always happy to hear such positive things from our customers. If there is anything else you would like help with, just let us know and we will be happy to help. All the best, PD

Posted 6 years ago

“I booked a collection on Thursday...now it's Monday...not a peep”

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Posted 6 years ago

Hi Stephen, Thank you for taking the time to write a review. I am very sorry to hear about the delays in your collection, we try to keep these to a minimum and if there is ever any issue you should get in touch with us immediately so that we can fix it for you asap. I am happy to see we fixed this for you on the Monday, if there is anything else you need help with, just let us know. All the best, PD

Posted 6 years ago

“Very easy to book with online with very competitive rates. collected/delivered from very friendly courier. Have sent and received items with parcel direct and will not hesitate to use them again”

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Posted 6 years ago

Hi Deborah, Thank your for writing a review. We are delighted to hear such positive things you have to say about our service. We try to make everything as simple and effective as possible for our customers. If you need any help, Just let us know. All the best, PD

Posted 6 years ago

“Easy to follow instructions price quoted is very competitive good service”

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Posted 6 years ago

Hi Trevor, Thank you for writing a review. We have some of the cheapest prices in Ireland and we are constantly trying to find ways to make it even more competitive. If there is anything we can help you with, just let us know. All the best, PD

Posted 6 years ago

“Absolutely shocking service. STAY CLEAR because when something goes wrong they have no intention of sorting it out! Used this service to have bike luggage collected and when it arrived one was damaged (not useble without repair) and when I reported that the delivery company signed for it without my consent, they said they would lodge a claim (I only asked for the amount of the repair) They have been making poor excuses ever since and dont respond to emails or phonecalls now. Was told it would take 8 to 10 weeks, its now past week 23!!! This company is a con and hold no weight, go directly to the couriers as you have more rights and customer support that will sort issues out. Worst service I have ever dealt with. You have been warned!!!!”

Helpful Report

Posted 6 years ago

Hi G, Thanks for taking the time to write a review. I am very sorry to hear this, I cannot seem to find your order number on our system, would you mind sending this to us so we can take a look at this for you. All the best, PD

Posted 6 years ago

“Extremely efficient service. Easy to access and very pleasant, helpful personnel. Thank you for facilitating shipping in a straightforward manner. I would definitely avail of this service again!”

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Posted 6 years ago

Hi Kay, Thank you for taking the time to write a review. We aim to make shipping simple for our customers! If you need any further assistance, just get in touch and we will be happy to help. All the best, PD

Posted 6 years ago

“The website is very easy to use, the price was surprisingly low. The parcel was collected ad delivered same day, I was pleasantly surprised again! A+++”

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Posted 6 years ago

Hi Franziska, Thank you for taking the time to write a review. We aim to make a service that everyone can use, and afford. If you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“Used ParcelDirect.ie to send a package to the UK, for the first time, this week. The booking process was quick and easy. The “collection” option was great, at such a low price. One really good point to note - the GLS driver missed me on collection day, as I had briefly left the house. He was extremely accommodating, and came by the next day instead, to collect the box. Excellent service overall. I’ll update this review based on delivery at the other end.”

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Posted 6 years ago

Hi Shane, Thank you for taking the time to write a review. We aim to provide a service that gives customers a range of options within a few clicks. We are happy to hear that the driver was able to accommodate and came back out. If there is any questions you have, please get in touch. All the best, PD

Posted 6 years ago

“Very efficient, helpful and friendly service. Great to have a service which helps you to find the best alternativ to an Post, where the parcel post has become outrageously expensive!”

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Posted 6 years ago

Hi Kathrein, Thank you for taking the time to write a review. We are delighted to see such a positive review on our service! If you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“Excellent Parcel Delivery Aggregation Serveice Couldn't of been more helpful!”

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Posted 6 years ago

Hi Peter, Thank you for taking the time to write a review. We aim to provide a complete service to our customers where they have multiple courier options at their fingertips. If you need any assistance, let us know. All the best, PD

Posted 6 years ago

“Great service will use you again”

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Posted 6 years ago

Hi John, Thank you for writing a review. We are delighted to see that you found our service useful! If you need any assistance, please get in touch. All the best, PD

Posted 6 years ago

“Very good service, competitive prices and range of services in one place.”

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Posted 6 years ago

Hi, Thank you for writing a review. We aim to provide a complete service that can cater to everyone's needs when it comes to price, speed and simplicity. If you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“This is a very good service, providing good value for money”

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Posted 6 years ago

Hi Muddassir, Thank you for writing a review. We love to provide a cost effective but reliable service! If there is anything you need help with, just let us know. All the best, PD

Posted 6 years ago

“Goods picked up and delivered next day as promised. Really like the Top-up option and the quote option. Will be using ParcelDirect.ie going forward.”

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Posted 6 years ago

Hi Claire, Thank you for taking the time to write a review! We are delighted to be able to provide a range of different features and options for our customers. If there is anything we can help with, just let us know. All the best, PD

Posted 6 years ago

“Great service and very cost effective. Easy online process and pick up on time the very next day. Would definitely recommend.”

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Posted 6 years ago

Hi Coral, Thank you for writing a review.We pride ourselves on our free next day collection, all for the great price! If there is anything you need assistance with, please get in touch. All the best, PD

Posted 6 years ago

“Good website, easy to navigate”

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Posted 6 years ago

Hi, Thank you for writing a review. We love to be able to make shipping an easy seamless thing for our customers! If there is anything else we can help with, just let us know! All the best, PD

Posted 6 years ago

“Great service very easy to navigate website. Would like to know where to track order.”

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Posted 6 years ago

Hi Kerry, Thank you for writing a review. We are happy to see that you had good experience with our service! I have sent you an email with instructions on how to track this. All the best, PD

Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,572 reviews