ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with Parcel Direct in several companies I worked for. Can't fault them.”

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Posted 6 years ago

“Excellent service. Had a query about drop off with a retailer and it was dealt with quickly and efficiently. Would highly recommend parceldirect.ie”

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Posted 6 years ago

Hi Elaine, Thank you for your review. Our customer support are always here to help and sometimes we can even get to you out of hours, if you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“Well that was easier than expected.. simple process just made more so if there was a closer drop off point to me”

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Posted 6 years ago

Hi Neil, Thank you for your review! Our aim is to make collections and deliveries as simple as possible, we are delighted to see that you experienced this. If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“uick and easy to use service. Very reasonable rates”

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Posted 6 years ago

Hi Paul, Thank you for taking the time to write a review. We are always searching for new ways to make our service even easier! If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“Great service with fast and efficient delivery”

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Posted 6 years ago

Hi Patrick, Thank you for your review. We are delighted to see that you were happy with our service, if we can help with anything else, please get in touch and we will be happy to help. All the best, PD

Posted 6 years ago

“I was sending back an item at my own expense to Germany and waa hard to find a good deal but then i came across parcel direct and couldn't believe how much i was saving. I booked the service on sunday night and next morning at 8.30 they were already at my house collecting the parcel. Couldn't believe the efficiency. Thank you so much”

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Posted 6 years ago

Hi Raitza, Thank you for your review. We are delighted to have been able to get your order processed and collected so efficiently! If there is anything else we can help with, please get in touch. All the best, PD

Posted 6 years ago

“I would highly recommend Parceldirect.ie I had a query regarding sending a parcel. Their customer support line was answered straight away and the staff were very helpful in handling my query. Certainly beats being put on hold for 15min by An Post”

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Posted 6 years ago

Hi Stephen, Thank you for writing a review. Our staff are always ready to help via phone, email or Facebook chat and generally speaking we usually respond within 30 minutes! If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“Reasonable prices, too long a collection window of 9-5 for pick up of the parcel, should be able to offer a better window of time...”

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Posted 6 years ago

Hi Melissa, Thank you for our review. I am sorry to hear that the collection times may not suit, we have a convenient customer drop-off service where you can leave your parcel in store and the courier can collect from the staff. If you have any questions please get in touch. All the best, PD

Posted 6 years ago

“Exceptionally supportive - out of hours email reply, phone contact, support every step of the way for a nightmare situation I found myself in. Very reassuring. I'm grateful to Michael and Stephen. Diana.”

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Posted 6 years ago

Hi, Thank you for your 5 star review! We pride ourselves on customer service, it is great to see that pay off! If there is anything we can help with, please do not hesitate to contact us. All the best, PD

Posted 6 years ago

“Very good service and easy to operate the website”

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Posted 6 years ago

Hi Hugo, Thank you for your review. We spend a lot of time making sure this site is straight forward and it is great to see a review! If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

“Such an easy process. Great helpful staff. Will definitely use again”

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Posted 6 years ago

Hi Gill, Thank you for writing a review. We are always happy to help and we love to see positive reviews on our staff! They are always happy to help if you need any assistance. All the best, PD

Posted 6 years ago

“Quick and easy to use service, very user friendly and competitive prices.”

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Posted 6 years ago

Hi Derek, Thank you for the review. We are constantly trying to get new and cheaper rates for our customers. If you need any help, please get in touch. All the best, PD

Posted 6 years ago

“ParcelDirect.ie was no messing and straight forward experience. No hidden fees of surprises along the way. Hope parcel will be picked up tomorow and delivered to Sweden as expected. Good look ParcelDirect.ie and I am sure I will come back again next time”

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Posted 6 years ago

Hi Aurimas, Thank you for taking the time to write a review. We are always looking for new ways to make our website even easier! If you would like any help with your future orders, we are always happy to assist. All the best, PD

Posted 6 years ago

“Great price, easy to place order and driver was very helpful.”

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Posted 6 years ago

Hi Chris, Thank you for your 5 star review. We are happy to have been able to provide you with our great shipping rates! If there is anything we can help, please get in touch and we will be happy to help. All the best, PD

Posted 6 years ago

“Great service. I wasn't at home when the order came but the driver was very smart. He got a very safe place to hide it. Brilliant job . Thank you for that.”

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Posted 6 years ago

Hi Justine, Thank you for your review. We are delighted to see that the driver was able to deliver your parcel so that it was waiting at home for you! If you need any assistance, please get in touch. All the best, PD

Posted 6 years ago

“Excellent service , both quality and price. App is also user friendly. Defo highly recommend and will use again”

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Posted 6 years ago

Hi Tom, Thank you for your review. We aim to provide the cheapest prices possible for our customers.If you need anything else, please get in touch. All the best, PD

Posted 6 years ago

“Very quick and easy to use.”

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Posted 6 years ago

Hi, Thank you for your review. We are always happy to be able to assist with your shipping needs. If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

“Simple to use with easy access to a collection point.”

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Posted 6 years ago

Hi Tom, Thank you for your 5 star review. We are delighted that you were able to use one of our stores! We are always looking for more stores all over the country! If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

“They are half price then an post . Very reliable and good service”

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Posted 6 years ago

Hi Asad, Thank you for your review. We are delighted to see that we were able to offer you a great price and in some situations we are more than half the price of other competitors! If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

“This was the easiest and quickest and cheapest way to send a parcel that I have ever experienced.”

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Posted 6 years ago

Hi, Thank you for your review. We are always looking for new ways to make our service even more customer friendly! If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews