ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,560 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th February 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, efficient, no nonsense courier service. Straight forward to book online. Excellent customer service. My go to courier.”

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Posted 1 year ago

“Website is easy to use. Sorted.”

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Posted 1 year ago

“It is nice and easy to user for end users”

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Posted 1 year ago

“Sent a box to my daughter in Canada and it was so easy. Filled in the details online and printed off my label then dropped the box to designated location near me. To my great surprise she received the parcel 2 days later. Excellent service. I even got sent an email with a picture of box at her door. Highly recommend.”

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Posted 1 year ago

“Really easy and very clear website to use , collect from my house when they said and no issues at all , and they provide clear instructions on what you can have in the parcel , as this is our first time to send a parcel to Australia 🇦🇺 it was made so simple and we will definitely be using this company again 😀”

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Posted 1 year ago

“This is not the first time I have used this company, I love that it is easy and fast to send a parcel. The prices for the shipment are delightful, and there is a courier for every purse. I will recommend you to everyone.”

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Posted 1 year ago

“Delighted with the service from ParcelDirect.ie, I had a parcel to send from Ireland to Cardiff and the whole process was very easy. I will use this again and have downloaded the app. Thanks”

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Posted 1 year ago

“Parcel was picked up by a very friendly person... It left Ireland and was delivered within 24 Hours... one day less than we were advised it would arrive.. we will certainly use your services again!!”

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Posted 1 year ago

“I was looking to ship liquids to the USA from Ireland and with the restrictions with anpost I am so glad that parcel direct was there. I went to mail box etc in cork and they have a convenient drop off service. Additionally it was 40€ cheaper than other couriers. Super fantastic!”

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Posted 1 year ago

“I had an amazing experience they picked my parcel yesterday at my door step and it was delivered today so fast and reliable thank you parcel direct I highly recommend and the price I paid it was worthy it very affordable”

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Posted 1 year ago

“Excellent courier service. Really easy to book, great options for different prices. Would definitely use again.”

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Posted 1 year ago

“Great user experience.”

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Posted 1 year ago

“Great service and fair pricing options. I will use again in the future I am sure.”

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Posted 1 year ago

“First time using ParcelDirect, very efficient and very reasonable price. Would definitely use them again and will be very happy to tell others.”

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Posted 1 year ago

“Very fast service .Delivered before the estimated time . Package is safe and handled carefully.”

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Posted 1 year ago

“Had a parcel collected today very happy with service the courier was very professional would recommend if you ever need their service”

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Posted 1 year ago

Hi Michelle, Thank you for taking the time to write a review. We are delighted to have been able to help with your shipping needs! If we can help with anything in future, please do not hesitate to get in touch. All the best, PD Support.

Posted 1 year ago

“I recently used Parcel Direct for my shipping needs, and I was thoroughly impressed with their service. The process was smooth from start to finish. Their website was user-friendly, making it easy to schedule a pickup and track my shipment. The customer service was responsive and helpful, promptly addressing my queries. My parcel arrived on time and in perfect condition, thanks to their careful handling and reliable courier partners. I highly recommend Parcel Direct for their efficiency, professionalism, and excellent customer support.”

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Posted 1 year ago

“They are a very helpful and supportive team , a pleasure to do business with”

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Posted 1 year ago

“Efficient and speedy service - delivered on time and were cost efficient”

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Posted 1 year ago

“The system is very userfriendly. It has been an absolute blessing honestly. All other courier systems made it very difficult to book. Some even said I had to have a business account. Parcel Direct compared the prices from the start and I was able to make a well informed choise. It even lets you add insurance. The easiest choice and booking I had to make. Will use them again for sure!”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,560 reviews