ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely outstanding customer service. The whole thing was painless from booking online to delivery. I was organising the delivery of a parcel from Dublin to Letterkenny, but I am based in England. It was a mission finding anyone joined up enough to provide the service. Parcel Direct Ireland were brillian. I needed to get in touch with Support because I had left off an important part of the pickup address. They responded instantly to both my phone call and subsequent email and sorted it. So rare these days. So glad I found ParcelDirect.i.e. Will definitely use them again, they are real sanity savers!”

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Posted 1 year ago

“Excellent service, my parcel was collected the morning following my placement of the order and tracking facility was accurate all the way to Australia. I would highly recommend Parcel Direct”

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Posted 1 year ago

“The best site to deliver any parcel to anywhere in the world”

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Posted 1 year ago

“I have used parcel direct on a number of occasions. The prices on parcels are very good. I have never had any issues with collection or delivery. All round great service from collection to delivery.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I'm thrilled to have arranged my parcel drop-off conveniently nearby, and the pricing was great as well.”

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Posted 1 year ago

“Amazing service, website was so simple to use and so many options available.”

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Posted 1 year ago

“Got a parcel sent to China quick and no issues, used it twice and will use again.”

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Posted 1 year ago

“Great service. We had to send meds to USA and the choice of couriers and the help we received made it easy. The drop-off in Carlow Town was also very helpful.”

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Posted 1 year ago

“1. Very easy and straight forward process 2. I like the choice of parcel being delivered to my destination”

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Posted 1 year ago

“Excellent service, compares many different options for deliveries and outlines details and price for each option, making choosing a delivery option very east and cost effective. Highly recommended.”

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Posted 1 year ago

“From start to finish parcel direct were just brilliant..collection in killarney and delivery to Dublin my first time to do anything like this parcel direct just nailed it...100pc guys absolute pleasure to deal with you guys.. Keep up the good work, shay...”

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Posted 1 year ago

“Seriously really helpful and informative,,so easy to deal with,,keep up the good work guys,”

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Posted 1 year ago

“Excellent service and won’t get a better price anywhere else. Would Highly recommend for any items needing pickup and shipping fast.”

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Posted 1 year ago

“Easy and impressive”

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Posted 1 year ago

“Great and easy service. Providing a large choice of couriers. Completely satisfied.”

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Posted 1 year ago

“Fast, efficient, stress-free. Exactly what I needed. Seaseme street simplicity with ParcelDirect.ie - Would highly recommend to everyone and anyone!”

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Posted 1 year ago

“I was very pleased with Parcel Direct. I ordered late on a Tuesday night and was deligheted that my parcel was collected by lunchtime the following day. I was relieved and confident that I was getting my delivery to my daughter in time for her special occasion.”

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Posted 1 year ago

“Great service super fast will definitely use parcel direct again”

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Posted 1 year ago

“I recently used ParcelDirect.ie to send a package, and I was thoroughly impressed with their service. From start to finish, the experience was smooth and hassle-free. Firstly, their website is user-friendly and intuitive, making it easy to navigate and book my shipment. I appreciated the variety of delivery options available, allowing me to choose the one that best suited my needs and budget. The booking process was straightforward, and I received instant confirmation of my order. I highly recommend ParcelDirect.ie to anyone looking for a reliable and efficient parcel delivery service.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews