ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,521 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great user experience.”

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Posted 1 year ago

“Great service and fair pricing options. I will use again in the future I am sure.”

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Posted 1 year ago

“First time using ParcelDirect, very efficient and very reasonable price. Would definitely use them again and will be very happy to tell others.”

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Posted 1 year ago

“Very fast service .Delivered before the estimated time . Package is safe and handled carefully.”

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Posted 1 year ago

“Had a parcel collected today very happy with service the courier was very professional would recommend if you ever need their service”

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Posted 1 year ago

Hi Michelle, Thank you for taking the time to write a review. We are delighted to have been able to help with your shipping needs! If we can help with anything in future, please do not hesitate to get in touch. All the best, PD Support.

Posted 1 year ago

“I recently used Parcel Direct for my shipping needs, and I was thoroughly impressed with their service. The process was smooth from start to finish. Their website was user-friendly, making it easy to schedule a pickup and track my shipment. The customer service was responsive and helpful, promptly addressing my queries. My parcel arrived on time and in perfect condition, thanks to their careful handling and reliable courier partners. I highly recommend Parcel Direct for their efficiency, professionalism, and excellent customer support.”

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Posted 1 year ago

“They are a very helpful and supportive team , a pleasure to do business with”

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Posted 1 year ago

“Efficient and speedy service - delivered on time and were cost efficient”

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Posted 1 year ago

“The system is very userfriendly. It has been an absolute blessing honestly. All other courier systems made it very difficult to book. Some even said I had to have a business account. Parcel Direct compared the prices from the start and I was able to make a well informed choise. It even lets you add insurance. The easiest choice and booking I had to make. Will use them again for sure!”

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Posted 1 year ago

“Very happy over all with the service with Parcel Direct, booking is very simple, very reasonably priced. Pick up is quick, very nice people working there and when I did call a few times over the phone I was helped immediately. I would highly recommend.”

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Posted 1 year ago

“Excellent service. Very straightforward. You can see what price options are available clearly. Simple process from start to finish. Thank you.”

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Posted 1 year ago

“Very straight forward to book and affordable options . Will definitely use again”

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Posted 1 year ago

“Very straightforward service”

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Posted 1 year ago

“Excellent service and very good communication , would definately use Parcel Direct again. Recommended company”

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Posted 1 year ago

“i was really delighted with this service. All was made so easy. i will definitely be using parcel direct again. my parcel was collected on friday and delivered to address in uk today monday. so quick and price very reasonable. well done parcel direct”

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Posted 1 year ago

“This is a utility service and seriously have helped me many times after coming to ireland. I used there exclusive service of collection from address to the delivery .”

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Posted 1 year ago

“Very good service and so easy to use”

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Posted 1 year ago

“Very user friendly! All relevant information in one place and easy to use for a first time sender”

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Posted 1 year ago

“I am very happy with the service. It was easy to use online booking and courier came to my house to pick parcels. It is my first time when I used the Parcel Direct but definitely recommend it.”

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Posted 1 year ago

“Absolutely outstanding customer service. The whole thing was painless from booking online to delivery. I was organising the delivery of a parcel from Dublin to Letterkenny, but I am based in England. It was a mission finding anyone joined up enough to provide the service. Parcel Direct Ireland were brillian. I needed to get in touch with Support because I had left off an important part of the pickup address. They responded instantly to both my phone call and subsequent email and sorted it. So rare these days. So glad I found ParcelDirect.i.e. Will definitely use them again, they are real sanity savers!”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,521 reviews