ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,521 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found this company online as I needed to send a package to a family member in another European Country. Other prices I had found were a bit expensive, so I was delighted to have found this one. It was quite simple, package it, measure it, weight it, submit my details & details of the receiver and print the label. I was then able to drop it into at a drop off location that suited me.”

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Posted 1 year ago

“Needed help with a package collection and contacted parcel direct.ie and guess what they answer the phone...and straight away..not 40 mins later being told your call is important to us blah blah blah. Really helpful guy on the phone explained everything and even hung on while I brought it all up on the computer, he also advised that a certain company would not only collect at the door but would also put a printed label on it for me, really saved me messing around with emailing labels to sender etc. Top notch service, will certainly be using again. 👍🏻”

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Posted 1 year ago

“Great service and easy to use”

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Posted 1 year ago

“Seamless process for organising a large parcel to be collected. The prices were also extremely competitive after looking at multiple other providers. Would definitely recommend them to anyone!”

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Posted 1 year ago

Hi Mark, Thank you for taking the time to write a review! We are always focused on making the experience as smooth as we can, if we can assist in anyway, please do not hesitate to contact our customer support! All the best, PD Support

Posted 1 year ago

“Very easy to use and cheapest! Great company overall”

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Posted 1 year ago

“I have used them for work and now for personal business because simply they’re good.”

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Posted 1 year ago

“Very easy to use and was the cheapest option I could find!”

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Posted 1 year ago

“Very Cheap to deliver my parcel.”

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Posted 1 year ago

“The website is smooth, everything is fast, you can compare different service. However, when asking for payment, the layout to put card details in put me off (even I heard about parceldirect before), look a bit not safe to me, have to use my virtual card details just to be safe. It would be great if you can improve layout of card payment screen to make it more professional or may be add paypal just to bring peace to customers' mind. Overall, still great choice.”

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Posted 1 year ago

“Fast, efficient, no nonsense courier service. Straight forward to book online. Excellent customer service. My go to courier.”

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Posted 1 year ago

“Website is easy to use. Sorted.”

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Posted 1 year ago

“It is nice and easy to user for end users”

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Posted 1 year ago

“Sent a box to my daughter in Canada and it was so easy. Filled in the details online and printed off my label then dropped the box to designated location near me. To my great surprise she received the parcel 2 days later. Excellent service. I even got sent an email with a picture of box at her door. Highly recommend.”

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Posted 1 year ago

“Really easy and very clear website to use , collect from my house when they said and no issues at all , and they provide clear instructions on what you can have in the parcel , as this is our first time to send a parcel to Australia 🇦🇺 it was made so simple and we will definitely be using this company again 😀”

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Posted 1 year ago

“This is not the first time I have used this company, I love that it is easy and fast to send a parcel. The prices for the shipment are delightful, and there is a courier for every purse. I will recommend you to everyone.”

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Posted 1 year ago

“Delighted with the service from ParcelDirect.ie, I had a parcel to send from Ireland to Cardiff and the whole process was very easy. I will use this again and have downloaded the app. Thanks”

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Posted 1 year ago

“Parcel was picked up by a very friendly person... It left Ireland and was delivered within 24 Hours... one day less than we were advised it would arrive.. we will certainly use your services again!!”

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Posted 1 year ago

“I was looking to ship liquids to the USA from Ireland and with the restrictions with anpost I am so glad that parcel direct was there. I went to mail box etc in cork and they have a convenient drop off service. Additionally it was 40€ cheaper than other couriers. Super fantastic!”

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Posted 1 year ago

“I had an amazing experience they picked my parcel yesterday at my door step and it was delivered today so fast and reliable thank you parcel direct I highly recommend and the price I paid it was worthy it very affordable”

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Posted 1 year ago

“Excellent courier service. Really easy to book, great options for different prices. Would definitely use again.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,521 reviews