ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a service you provide. Before midnight Monday 14th booked 2 boxes for UK & The Netherlands. Boxes collected Tuesday afternoon Dec. 15th. UK box delivered around 8am & to Netherlands lunchtime on WEDNESDAY Dec. 17th. The entire process, from selecting our preferred Courier service, to confirmation emails & invoices, to tracking information, was seamless. Needless to say, Parcel Direct will be top of our Christmas list in the years to come. Ho,Ho, Ho.”

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Posted 4 years ago

Hi, Thank you for the 5 star review! We are always trying to find new ways to make our site even easier to use, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Excellent service with up to date information at all times. Really so much easier that I expected it to be.”

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Posted 4 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“This is easy and fantastic service. Also same price as posting from An Post but without long queue.”

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Posted 4 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Website was very easy to use and gave clear options”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We always work on our site top make sure its as easy as it can be, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Thanks to Parcel direct I was able to get my daughter her xmas presents as she is stuck in the UK and can't get home to Ireland with the current lockdown. Thanks so much”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help you get some Irish goodies delivered. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Great service, quick and easy to use, and great value!”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always working on our pricing to ensure our customers get the best value. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Great service”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Very user friendly website and good selection of services! Thank You”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always working on the site to make it even easier to use. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Excellent checking all week with bigger main companies with no luck getting my parcrls collected .Found this company by chance and bang job done and a a very cometavive prive Regards Charlie”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always trying to find new ways to lower our prices, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Parcels Direct delivered my package to Germany on time. there was a slight hitch as the building number had been omitted from the despatch label but it was resolved and the response to my tracking query was dealt with efficiently and professionally.”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are happy to have been able to resolve the issue and get your parcel picked up, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Delighted immensely with the easy booking , collection of parcel and the prompt delivery 👍”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are happy to have been able to help with your delivery, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“This was the first time I used ParcelDirect and I was very pleased with the service and any dealings I had with the staff. I certainly will use them again and would recommend them highly. Many thanks for the very prompt service. Kind regards. Jo”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are always happy to assist. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“This is a great service.”

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Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Great service and super fast”

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Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Outstanding service, would highly recommend it, thank you”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are happy to have been able to assist. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Absolutely fantastic service 🎉👏sent a package to Australia to my daughter for Christmas and was there in 5 working days Thrilled with the service Thanks so so much”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are happy to have been able to assist. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Used parceldirect for the first time to deliver a christmas parcel to our daughter in New York. We used standard delivery and from pick up to delivery it took 5 days, we were able to track it from our door to hers, which was a great option. No hesitation in using this service again.”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are happy to see this was delivered safely and on time. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Fantastic service got box collected weighing 10.5kgs picked up at 12 PM on a Wednesday delivered to Kerry next day at 4pm. The cost was so reasonable less than €12 it would have cost me double to drive with it wear and tear of car. I can highly recommend this service to anyone I'm shocked at the efficiency and cheap rates.👍👍👍👍👍👍👍”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always trying to find new ways to bring down our prices. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Very efficient service...First time use, and very happy with the outcome.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Easy to use”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always trying to find new ways to make our site even easier to use. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews