ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using ParcelDirect.ie in December to send a present to England which had a fragile gift in it. The customer service representative I spoke to was very helpful and friendly to deal with and assured me that the parcel would be handled with extreme care. The pick-up and delivery times were Excellent. Present delivered before Christmas all intact. I will definitely be using this provider in the future.”

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Posted 4 years ago

“I used Parcel Direct many times. I sent parcel to Denmark, England and Ireland. The service is easy to use and delivery always quick and in good manner.”

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Posted 4 years ago

“Wow what a service.... collection from your front door and I did not even have to print a label. It was collected the next day by such a friendly guy - cost much less than the post office and I did not have to leave the comfort of my own home.. highly recommend. This will be my means of sending packages from now on.... thank you Parcel Direct.ie”

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Posted 4 years ago

“Parcel was collected very promptly and delivered within a few days. Very happy overall and would defunately use this service again if needed”

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Posted 4 years ago

“I found the choices and service very good. When I called to ask a question re new rules on invoicing because of Brexit the lady on the phone was informative and polite.”

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Posted 4 years ago

“So easy to use. I woke up measured my package then hopped in the shower. The delivery guy came while I was in the shower so my partner gave him her box and he went off happy. Everyone should use ParcelDirect for quick fix.”

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Posted 4 years ago

“So glad i came across this service. Not having to rely on traditional services that so often disappoint. This one works and at a fraction of the cost. Keep up the good work .”

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Posted 4 years ago

“easy to use, provide different quotes from reliable couriers.”

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Posted 4 years ago

“Great service, easy to use. Would definitely use again.”

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Posted 4 years ago

“Finally a service that is user friendly! It’s so simple to use ParcelDirect - you can pop in a postcode and the system will fill in all the details. Most importantly the price is sensible.”

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Posted 4 years ago

“So easy to deal with. Booked it all online. Delivery to cork 24 hours later. Picked up from my house. Will use it again”

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Posted 4 years ago

“The professional way in which my parcel was collected and delivered at such a busy time of the year - Christmas period. The fact that parcel Direct supply a phone number indicates their commitment to customer Care. Having experienced so many other Delivery services lack of commitment to collection and not being able to contact them I highly recommend Parcel Direct .IE.”

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Posted 4 years ago

“It's brilliant so easy to use anyone can do it. Saves any hassle of carrying or standing in line. Competitive prices. GO ON TRY IT”

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Posted 4 years ago

“Extremely happy and would definitely use ParcelDirect again. Collected a box on Monday afternoon, delivered to UK Wednesday morning. With lockdowns and covid restrictions and it being Christmas week it was brilliant. Special words for Ruth on the phone, you are an absolute dote.”

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Posted 4 years ago

“Really great service. Had to send a lot of presents at short notice from Dublin to Manchester. 46 hour! Really easy to use the site and get the paperwork.”

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Posted 4 years ago

“Parcel from Dublin to NY, there next day. Perfect.”

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Posted 4 years ago

“Because of travel restrictions, my daughter, her husband and 3-year-old son suddenly had to cancel their Christmas trip home. Heartbreak! How, at least, to get his Christmas box to my grandson? Why Parcel Direct of course! Despite flight and ferry cancellations, they delivered his Christmas present within 28 hours. Mission accomplished! Happy child and happier Gran! Thank you Parcel Direct!”

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Posted 4 years ago

“ParcelDirect.ie is Excellent. Their website covers every aspect of the services they provide to the smallest detail! They provided a great tracking system...almost hour by hour, and the speed of collection and delivery is amazing. ParcelDirect collected package from me at midday on a Monday and had it in Melbourne for Friday.... A fantastic service which I will certainly use again soon.. I would rate ParcelDirect 10 out of 10. Thanks to all Eileen Harrington.”

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Posted 4 years ago

“Good price and good service”

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Posted 4 years ago

“I am so impressed by the service of ParcelsDirect.ie. I had been let down by another company when trying to send a package to UK mainland. I rebooked with ParcelDirect.....my package was collected in County Meath and arrived in Skipton North Yorkshire in 30 hours.....this being Christmas time and last minute was amazing!!! Thank you.”

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Posted 4 years ago

Hi, Thank you for the 5 star review! We are happy to have been able to help with your delivery, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews