ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I’ve used this company. I phone customer service a few times. Each time the person on the phone was very helpful”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help with this. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“You provide a fantastic service, from door to door. I sent my parcel to Kent England on Tuesday and they got it on Friday. It was in perfect condition and it was very fragile. So yes I will be using your service again and again. Thank you.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help with this. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Easy to book online, parcel was even collected from my door and delivered with tracking included. Was sent confirmations and 2 ways to track the package. I will be using this service from now on instead of PO.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help with this. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“I used parcel direct to deliver 2parcels to U.S.A.I spoke on the phone to a very helpful Lady . I asked her name as I feel it should highlighted what a great asset she is to the company her name is Ruth.i will definitely use this service again . Antoinette Manning”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help with this. Our support is always there to answer your queries. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Very competitive pricing for courier services.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always trying to make sure we can offer the best rates at all times. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Very pleased with service. Parcel arrived in good time and safely”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to help with this. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“I was thrilled with their service.The parcels were much cheaper to send to the UK than all other companies.They collected them on time and the driver was really friendly and polite.My sisters got their parcels just 3 days later and in perfect condition.I am already recomending this company to all of my friends and work collegues for all their christmas parcels.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always working on ways to reduce our prices for our customer. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Excellent service - for work and personal. Reliable and customisable. Great options for dates and pick ups and very easy to use. I highly recommend.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to be able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Excellent service and great price. Thank you.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“One of the most helpful people. Helped me beyond my expectations. Good luck.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always here to assist so if we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Perfect service, have used a few times now and I always save money when sending something big abroad. Would recommend!”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Really good easy to use service for sending to the states! so much cheaper than AnPost etc. Will be using again, 5 stars for sure.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“I would recommend this company. Very efficient,friendly. Parcel arrived to the States early and it was a great price. I will use this company again.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“It was the most amazing service I’ve ever had thank you . Registed my parcel on Sun night it was collected on Mon morning @9.30 . My Son received it in Manchester on Wed at lunchtime . So impressed will definitely be getting an other parcel together it was so easy & reasonably priced . It was so quick I think I’ll send over some home made Mince Pies & a pudding for Christmas next week . Thank you .”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Website very easy to use and reasonably priced”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We always look at ways to reduce our prices to give you as much saving as possible. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Amazing service. Parcel delivered to US within 5 days!”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“I found the website extremely easy to use and have found the online tracking tool to be equally good. Many thanks for your good service.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are always working on upgrades to make our site faster and easier. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“First time using parcel direct. Absolutely delighted with the service. Parcel collected from my house Wednesday afternoon and arrived at my daughters in USA on Tuesday. Thanks for great service”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Last time I used it parcel arrived following day,Ireland to Sweden”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews