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ParcelDirect.ie Reviews

4.5 Rating 3,373 Reviews
89 %
of reviewers recommend ParcelDirect.ie
Company Reviews Metrics Info
4.5
Based on 3,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read ParcelDirect.ie Reviews

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025
Cathy Byrne
ParcelDirect.ie 5 star review on 3rd December 2024
Alan Maguire
ParcelDirect.ie 5 star review on 3rd August 2024
Patricia Moran
ParcelDirect.ie 5 star review on 4th April 2024
Jonathan Carroll
ParcelDirect.ie 5 star review on 29th March 2024
Anonymous
ParcelDirect.ie 5 star review on 15th March 2024
Andrii Morozov
ParcelDirect.ie 5 star review on 27th April 2023
Gianluca Soave
12
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Auris Adom
Verified Buyer
“Parcel wasn't collected”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to write a review, we are very sorry for the experience you had with one of the couriers on our service. Please can you contact our support so we can have this resolved for you. Kind regards, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Sent two parcels with parcel direct, using drop off locations and FX priority shipping. Multiple shippings types available to balance cost and delivery time. Easy interface, tracking and payment. Would recommend.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are delighted to see customers using our local shop service! If we can help any further, please let us know. All the best, ParcelDirect
Posted 2 years ago
David Boyne
Verified Buyer
“Easy to quote and book, no fuss. Would recommend”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Lydia Daly
Verified Buyer
“Very poor service. Parcel was never collected. No way of contacting company. I rang several times and nobody picked up. Emailed twice and nothing. AVOID AVOID!! Paid for a service and NOTHING received.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 2 years ago
ANNELIESE DUFFY FALLON
Verified Buyer
“As a new company, we pride ourselves at over delivering on our customer service. Thrilled to have found a service provider who shares the same ethos. Parcel Direct give us the peace of mind that no matter what promises we give our customers these guys have our backs!!”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Shop would not accept parcel, clearly an issue with updating website. Dropped off parcel myself which defeats the purpose,Just use parcel companies directly not third party companies.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to write a review, we are very sorry for the experience you had with one of the couriers on our service. Please can you contact our support so we can have this resolved for you. Kind regards, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Parcel service was excellent, Timely and easy to organise. But was most expensive in comparison to other s.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 2 years ago
Terri MACDONALD
Verified Buyer
“Easy to use, excellent customer service, pickup and delivery quick and efficient.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, very easy to do from home/office. I didn't know there are so many drop-off options for the parcels around my location and across the whole of Ireland. It's very cost-effective and convenient. I would recommend this to all my family and friends.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Robert Conti
Verified Buyer
“Not happy at all. Booked my parcel on Wednesday evening, but due to paddy's day bank holiday my parcel could not be picked up until Monday. Which is fair enough. But then the gls courier comes to drop off a parcel to my next door neighbours and I go out with my parcel. I got the look that he hadn't a clue about the collection of my parcel. He had no label (gls courier will bring label, so no need to print). I gave him my €350 worth parcel, but I received no tracking, no receipt nothing to say I gave it to him. And no label means he could not scan it as collected. I then tried to ring parcel direct customer service, but that's non existing. I then wrote a message on their website, which has just been ignored. My customer started to ask where his parcel is, but unfortunately parcel direct let me down so I has to let him down. Thanks alot.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Order placement v easy.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 2 years ago
Ethel Chanakira
Verified Buyer
“This is a bogus company. I paid for a parcel to be collected in my house 2 days ago & it still has not been collected up to today. I got no order confirmation, except for invitation to write a review. It was my first trying their services.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Second day im waiting for the courier to collect my parcel. Date of collection was yesterday. No call, no email about any progress. I cant wait to see a courier! If so, i will give more stars.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Very good service. Lots of options and quick to find best deal.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 2 years ago
David Andrews
Verified Buyer
“it took me some time to navigate the site, but once i found my way around it it was very simple, i will use them again”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 2 years ago
Mark Michael Moylan
Verified Buyer
“I found the website to be extremely easy to navigate, the pricing was the most competitive of all the online international shipping options and its great that you have both drop off and pick up options available to customers.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Maura Kato
Verified Buyer
“very easy to use this servuce and they have very competitive pricing”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Ronan Lowry
Verified Buyer
“Prompt collection, prompt delivery, can ask no more.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to navigate, excellent display of comparative options, very convenient drop off facilities in the neighbourhoods (with several shops around to drop the parcel) Highly recommended 👍”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 2 years ago
Sandra Wegner
Verified Buyer
“All the best. Fast.Easy Best price”
Helpful Report
Posted 2 years ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 2 years ago
ParcelDirect.ie is rated 4.5 based on 3,373 reviews
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