ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and well needed in Ireland. Some courier companies do not want the general public calling to their office which would force people to the postal service. ParcelDirect is more specialised so can offer better value on larger items and most importantly is much more reliable than the general postal services.”

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Posted 2 years ago

“Quick, cheap and easy.”

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Posted 2 years ago

“I just booked a suitcase to go from Donegal to Perth yesterday, it is to be collected tomorrow ? time. Hopefully, I will be able to write a good review when it gets to my daughter in Australia for Christmas.”

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Posted 2 years ago

“Very uncomplicated to book and get label( especially as a first time user)”

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Posted 2 years ago

“I have used ParcelDirect.ie to ship parcels to Canada. I found it to be a fantastic service, I mean the convenience of having the package collected at your door, what's not to like. Well done, keep up this great service 👏👏”

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Posted 2 years ago

“Easy reliable service”

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Posted 2 years ago

“First time using parcel direct and will definitely use again. Website is very user friendly and love that you can get quotes from all the different couriers. I love that you don't have to have labels printed beforehand as don't have printer . It makes life easier when the driver brings the labels especially this time of year is crazy ,thank you .A flawless door to door service .”

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Posted 2 years ago

“Really good customer service, few words- determinate actions.”

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Posted 2 years ago

“I found the website very easy to use. Simple and straightforward. I also found it great that I could print off my label and drop off a parcel to a shop not far from me at home. I will definitely be using this service much more”

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Posted 2 years ago

“Excellent service gives you all the courier options costs and delivery times. I have used Parcel Direct to collect and deliver parcels to Halifax in Canada. The Canadian post is very slow and from Ireland to Canada it can take up to 3 to 4 weeks minimum to receive a parcel. I sent a 7kg box and it took 7 working days from collection to delivery and a lot cheaper than post. I highly recommend using Parcel Direct.ie”

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Posted 2 years ago

“Item booked for.collection specifically for Wednesday 22nd but as expected it wasn’t collected, no e mail, phone call, message… nothing Would definitely not recommend or use this service again as it’s not fit for purpose”

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Posted 2 years ago

“Very easy, affordable and attentive service!”

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Posted 2 years ago

“My second time to use Parcel Direct. Yet again the cheapest quote and simple and easy to use.”

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Posted 2 years ago

“I found ParcelDirect the be VERY competitively priced, after shopping around and when I had a query, it was resolved in only a few moments. I couldn't recommend ParcelDirect more, great service and more than affordable. Thank you :-)”

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Posted 2 years ago

“very easy to use website. Fedex website drove me mad. Just hope they deliver my parcel now.”

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Posted 2 years ago

“I used Parcel.direct to send a parcel to New Zealand which I couldn't send by An Post. I couldn't find any cheaper quotes than on this site and found it to be a great service. I will definitely use them again.”

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Posted 2 years ago

“We are very happy with ParcelDirect company services. Very fast delivery and market not available cheap price!”

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Posted 2 years ago

“Super easy to use. Enter parcel details, dimensions, weight and destination, select one of several options and away you go.”

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Posted 2 years ago

“Waited all day for a collection at my address, but nobody turned up or called me wasted my whole day, then i went onto FED EX customer service chat, talking to a robot, then I was supposed to be connected to a live chat, got no reply, wasted another 10 minutes of my day :-(”

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Posted 2 years ago

“Easy online process from beginning to end. Spoke to Michael also and he was very helpful.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews