ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good company, very very friendly and reliable. Will definitely use the service again in future”

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Posted 9 years ago

Hi Cassandra, Thanks for taking the time to write the review. We are so happy our services were up to such a good standard, and you will consider using us again. All the best, PD

Posted 9 years ago

“My daughter sent some bit from UK to me in Ireland cost competetive, delivery swift great job”

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Posted 9 years ago

Hi Rodge, Thanks for the nice review and it's great our courier service from the UK to Ireland was so useful, and our prices were good for you. All the best, Stephen

Posted 9 years ago

“I found of all the parcel company's i have used these were the best. They were helpful polite prompt and with arrangements did not have to be in all day waiting. I intend to use them again and recommend them.”

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Posted 9 years ago

Hi Yvonne, Thanks for the great review and I am glad you found our customer service so polite and friendly. We always try to be on hand to answer any questions and help out in any way possible. All the best, PD

Posted 9 years ago

“Good work this time guys, as usual. Fast collection and delivered as specified! The booking process is straightforward and quick also.”

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Posted 9 years ago

Hi Tim, Thanks for the great review. We alway appreciate when our customers have time to give such positive feedback. We also aim to make the booking process as easy as possible for you. All the best, PD

Posted 9 years ago

“Never having used ParcelDirect.ie before, I was a little reluctant to move from my current service provider. However, I need not have worried as the service that I received was second to none. My parcels were delivered on time and I was notified that they were received on the other end almost straight away. It gives a great sense of reassurance that my parcels are being taken care of until they are safely in the hands of the person on the other end. I can't recommend ParcelDirect.ie highly enough!”

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Posted 9 years ago

Hi Liam, Thanks for taking the time to write such a nice review. We are so glad you have found our services so useful and for recommending us. All the best, PD

Posted 9 years ago

“very impressed with excellent service and will definitely use again”

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Posted 9 years ago

Hi Ted, Thanks for the nice review and the continued support/ All the best, PD

Posted 9 years ago

“A brilliant service at great prices. Door to door delivery so super convenient and super efficient. I would highly recommend this company!”

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Posted 9 years ago

Hi Michelle, We are so glad you find our courier service so convenient and efficient. Our main aim is to make parcel shipping as easy and cheap as possible for all our customers. Thanks again. All the best, PD

Posted 9 years ago

“I have used parceldirect all the times and will use in the future. Very competitive price compare to any other courier out there. No fuss if the parcel goes 1 or 2 inches big or a kilo more - You are always happy to accept. On time. Trackable. Only problem is the collection timing. I have to wait whole day as collection times are very unpredictable. Otherwise, parceldirect is an excellent service. Thanks for providing it. Kishore V, 3 Belville, Aylesbury Close, Donnybrook, Dublin 4, Ireland.”

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Posted 9 years ago

Hi Kishore, Thanks very much for the great review. It has always been our aim to work with small and new businesses to make shipping as easy as possible with no volume commitments and great prices. All the best, PD

Posted 9 years ago

“I use ParcelDirect when posting to UK. Best prices and easy to navigate website.”

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Posted 9 years ago

Hi Eva, Thanks for the great review. We are very happy you find our Ireland to UK Courier Services so useful and our prices so good. All the best, PD

Posted 9 years ago

“Stephen: 2015 unresolved incident: these are my emails: Nobody has come to my house to pick up the parcels today (friday 13)!!!! Nobody answers the phone or my emails. What I am supposed to do??? Give my money back urgently! 193€. Order: PD0001560. Eugenia Lardizabal I am still waiting for your replay. The company has the responsibility to give our money back( 193€ al least!!). We have been to UPS (standard. Dublin) on Monday trying to send the 3 packages and the cost was very high. We were obliged to pay again for the delivery. The situation has been a disaster, we have had to leave the 3 packages (70 kg) in Ireland. We have lost lot of objects (electric appliances, clothes, cooking utensils, toys, etc) and money. I look forward to your reply as soon as possible. Eugenia We are really pissed, we just want the money back (193 euro). How many phone calls (and emails) have we made since the 13th of March?? every single week we waste money for nothing, the kind of answers we receive are "the boss isn´t here, call later" or "we will call you back", but I am still waiting..., or " don´t worry the money will be soon in you bank account ", which is not true, and so on... and regarding to the emails you never reply. We need to know if you are going to give our money back or not!!!. Eugenia Lardizabal”

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Posted 9 years ago

Hi Maria, Thank you for taking the time to write to us, I will ask someone to contact you and Paolo directly as I am not sure what has happened with this shipment and if it was collected or not. It was in 2015 so we will have to investigate what occurred, but I am very sorry for your upset. We will work now to make sure this is resolved All the best, PD

Posted 9 years ago

“excellent service and easy to navigate website. highly recommended.”

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Posted 9 years ago

Hi Mairead, Thanks so much for the nice review, we are so glad you find our services and website so useful and easy to use. All the best, PD

Posted 9 years ago

“Worst service ever! They didn't provide the ordered service, charged the full amount in advance and refused to refund. Had to wait over three months and got my money from the bank via charge back claim. I will never use their service again!”

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Posted 9 years ago

Hi Paulo, Thank you so much for taking the time to write your review. I am very sorry you feel the way you do about the service. Your order was for a pallet service 2015. You chose our pallet service, but did not have a pallet or your items prepared for delivery. We did try to arrange another service for parcels, but you would not accept this. We did return the money directly to your credit card. But again I am so sorry you did not have a good experience with our company and I do hope you will consider using us again, All the best, PD

Posted 9 years ago

“Super efficient. Parcel delivery service dobr the way it should be. A++ All the frills without the cost. Well done!”

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Posted 9 years ago

Hi Vincent, Thanks for taking the time to write such a great review. We are very happy you find our services so useful and we can provide you with such a great service. All the best, PD

Posted 9 years ago

“Hi, I have used your service a couple of times and i would recommened it.thanks”

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Posted 9 years ago

Hi Harry, Thanks for the review and recommending us for our Courier Services. We find there is nothing better than a good recommendation to show our great services. All the best, PD

Posted 9 years ago

“Service was good and fast.”

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Posted 9 years ago

Hi Helen, Thanks very much for taking the time for the review. I am very glad you find our Courier services so good. All the best, PD

Posted 9 years ago

“Fast delivery at very attractive price”

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Posted 9 years ago

Hi Paul, Thanks for the review. We are so glad you find our super fast deliveries useful and our great prices so good. All the best, PD

Posted 9 years ago

“Good”

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Posted 9 years ago

Hi Mohammad, Thanks for the review and we are glad you find our Courier Services so good. All the best, PD

Posted 9 years ago

“Brilliant service and very trustworthy. Look forward to working with you again.”

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Posted 9 years ago

Hi Caroline, Thanks for the nice review, we are so glad you find our services so good and intend to use us again. All the best, PD

Posted 9 years ago

“Everything was perfect.Thanks. Tommy Keegan.”

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Posted 9 years ago

Hi Tommy, Thanks for taking the time to write the review, we are always very grateful to our customers and are glad our courier services are so useful to you. All the best, PD

Posted 9 years ago

“I have always been very happy with Parcel Direct - the driver always rings ahead to let us know what time he will deliver our parcels, and I have never had a problem or delay with deliveries - excellent service”

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Posted 9 years ago

Hi Mary, Thanks for the great review, we always strive to make sure our couriers work closely with us and our customers to ensure a seamless and friendly service. All the best, PD

Posted 9 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews