ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,555 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is easy to use Let’s see if the shipment is done on time Check the next review at reception”

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Posted 5 years ago

Hi Arnaud, Thank you for your review. We always aim to make the website as easy as possible to use. Please let us know if there is any issues and we will be happy to help. All the best, PD

Posted 5 years ago

“I'm so very happy I took the brave (Well, for me anyway, as a near middle aged woman!) leap to use Parcel Direct. Had my package picked up from my home and was delivered safely. For many years I've used our state-owned postal service. Now that I've taken the plunge to use Parcel Direct, I can safely say I will continue to use this company. Extremely easy to use, picked up from your home & a lot less expensive, what's not to like.”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We are absolutely delighted to have been able to help, we are able to ship parcels worldwide with collection from your home or your work. Please get in touch if you need any assistance. All the best, PD

Posted 5 years ago

“Great company, reliable price's and fast delivery..recommend!!!”

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Posted 5 years ago

Hi, Thank you for your review. We are always happy to help with your shipping needs, if we can help with any other shipments, please get in touch. All the best, PD

Posted 5 years ago

“Really like the ability to compare different courier services with multiple prices on your website. I've used ParcelDirect now a couple of times and they have been on point with everything so far.”

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Posted 5 years ago

Hi Davin, Thank you for the 5 star review. We are delighted to be able to offer various different couriers and prices all in one convenient place. If we can help with anything, please let us know. All the best, PD

Posted 5 years ago

“Amazing quick and easy to use would highly recommend”

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Posted 5 years ago

Hi Patrick, Thank you for writing a review. We are delighted to be able to help, we built our website to be as quick and easy as possible. If we can help any further, please get in touch. All the best, PD

Posted 5 years ago

“I used Parcel Direct for 2 packages going to Malta and found the service very efficient, easy and good value. Discount for second package was good value, online instructions were very clear and useful, tracking was great and packages arrived in a week. Highly recommend this company. Thanks, Ann”

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Posted 5 years ago

Hi Ann, Thank you for taking the time to write a review. We are delighted to help you with your shipment, we are always trying to get the best prices we can for our customers. If we can help any further, please get in touch. All the best, PD

Posted 5 years ago

“Found website efficient and thorough .delighted to find way of delivering baby gifts to Australia when no postal service”

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Posted 5 years ago

Hi Patricia, Thank you for taking the time to write a review. We are always looking for ways to make our website faster and easier to use so it is great to see when customers have a good experience with our site. If we can help with anything else, please get in touch.. All the best, PD

Posted 5 years ago

“as a busy company we handle a lot of deliveries and we always use parcel direct for the service and fast response of delivery times and also the response of staff members if any help is needed highly recommended for long term business MCNALLY BIOTECH LTD.”

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Posted 5 years ago

“Very easy site to use. Directions on site easy to follow and fool proof for technically challenged people like myself. I will use again.”

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Posted 5 years ago

“Was a very fast delivery to Austria. Parcel was complete without damages. Thanks a lot.”

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Posted 5 years ago

“Rates were far cheaper than FedEx, even though FedEx took control of the parcel later in the process. Picked up on the day that they were scheduled to pick up. Very impressed.”

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Posted 5 years ago

“First time sending stuff, usually on the receiving end! Parcel Direct's online quote is quick and easy to use, and the documentation is clear. I sent two parcels which went via GLS (GLS website is pure s**te!! And their "tracking" is a joke, I found it misleading). At one point I was worried that one parcel had "gone astray" (GLS tracking) butParcelDirect took the trouble to ensure all was well, report back to me, and the parcel did arrive in good time (a day before the GLS tracking realised it was delivered). I bookmarked ParcelDirect as my "go-to" carrier for online selling.”

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Posted 5 years ago

“Found the site easy to navigate and with numerous drop of points it was easy to organize for my parcel to send”

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Posted 5 years ago

“Thank you so much for your work! My parcel was collected in Dublin on Tuesday and I received it in immaculate condition on Thursday! Would definitely recommend your company!”

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Posted 5 years ago

“Very efficient service and affordable.”

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Posted 5 years ago

“So straightforward to deal with, and drivers are extremely efficient and reliable”

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Posted 5 years ago

“Website was easy to use. Shipping labels easy to print and with excellent instructions. Completed my order in the late evening around 8pm & driver was here at 10am to collect my parcel. Fantastic, easy to use service”

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Posted 5 years ago

“Super user friendly service with no hidden cost. Exceptional value for money.”

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Posted 5 years ago

“The website is easy to use and compares prices well. They provided the cheapest service I could find online. Only suggestion would be an email update of when your parcel would be collected as I was unsure of what was happening.”

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Posted 5 years ago

“A simple process, fast and intuitive, offering a range of providers and pricing. They are also available on the phone when required which is great unlike some other Parcel brokers. Well done lads.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,555 reviews