ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick to navigate the site. Timely and friendly pick-up highly recommended”

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Posted 4 years ago

“Excellent service, very easy to use - dropped my parcel at my local newsagent for collection but it also gave me the option to be collected directly from myself.”

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Posted 4 years ago

“Good spread of couriers but the prices quoted magically get bigger once you commit to buy. Mine was increased by over €2 when I went to ship the package. Please quote EXACT prices when all info is entered and not ex VAT or EX charges etc. This is misleading and unfair.”

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Posted 4 years ago

“local pickup very convenient. Tracking system reassuring and end-result excellent. Delivered on time and the rates were excellent!”

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Posted 4 years ago

“Great value, thanks!”

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Posted 4 years ago

“Absolutely brilliant service so easy to follow instructions and get hours for drop off”

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Posted 4 years ago

“Happy to deal with them collection in time and goods delivered in perfect condition”

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Posted 4 years ago

“Great service. Trouble free pick up and delivery. I will use them again. I recommend them”

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Posted 4 years ago

“When they say they will collect next day, they mean it, very courteous collection agent. Thank you”

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Posted 4 years ago

“Fab service. Online website simple and efficient to use. Will definitely use again.”

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Posted 4 years ago

“If I could give 0 stars I would, collected parcel with no delay, BUT parcel is sat in depot in Germany for over 2 weeks they keep saying no one is home but my sister has sat at home every day for 2 weeks waiting for it, when she could be out doing her Christmas shopping, the customer service man Stephen is a joke just making smart comments and finds it all very funny! Paid 3 times what I would have paid an post to have it there within a few days, read the other reviews here and stay away from this company, I wish I had seen these reviews before pissing money down the drain both on gifts and on shipping! THEY DONT PUT THINGS RIGHT WHEN THEY MESS UP, AVOID AVOID AVOID!!!”

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Posted 4 years ago

“Very easy and quick to use. I've avoided sending things this way for ages as I thought it would be complicated and expensive, but I was pleasantly surprised.”

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Posted 4 years ago

“Excellent service, I could not print shipping labels and sent an email. Stephen O’Sullivan very kindly sent them this morning. All printed and ready to go! Thank you, Mary.”

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Posted 4 years ago

“Excellent service. Thank you. Lenka”

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Posted 4 years ago

“I am very happy with service I sent one parcel to Israel and I didn't expect that it will be there in only 2 days...I am very happy and I highly recommend only ParcelDirect the best.I will always send only with Parcel Direct 👍👍👍🤗”

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Posted 4 years ago

“Parcel registration was easy, UI/UX experience is good so far. I have not yet experienced delivery overseas, so let's see if the delivery time is accurate. Thanks”

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Posted 4 years ago

“Excellent value. Excellent options. Excellent service. Excellent app. In the last couple of weeks I have had two parcels for delivery to my family in Switzerland. Both were collected at my home by UPS, and delivered to my son's home near Zurich within two days. Wow! I cannot recommend Parcel Direct highly enough. Well done to all. They take the worry out of shipping abroad.”

ParcelDirect.ie 5 star review on 14th December 2021

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Posted 4 years ago

“Easy website to navigate on Straight forward Cheap”

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Posted 4 years ago

“Great service. I don’t have a printer so being able to organise a pickup collection that provides a pre-printed label. Great price too.”

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Posted 4 years ago

“Simple and very easy to use. All associated costs are visible upfront with so many options to suit every budget.”

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Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews