ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,567 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Very easy to book a collection. Very friendly driver Would highly recommend to friends and colleagues.”

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Posted 4 years ago

“It took a long time to have the shop accept my package as the contact was not familiar with the scanning process. I dropped off on the 6th and my package has still not been delivered on the 10th to a point 13KM - I will not be using this expensive unreliable service again.”

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Posted 4 years ago

Hi Barbara, Thanks for taking the time to let us know about your shipment, and sorry for the mix up at the local drop off point and the delay with the delivery. I see my colleague is working on this now and the parcel has been delivered safely to the delivery address. All the best, PD

Posted 4 years ago

“Much more affordable. Easy to use.Collection of parcel a bonus from you own home.”

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Posted 4 years ago

“Very poor service. No communication with customer or courier as it seems. My parcel was not collected for days and when speaking to the courier directly they had never received the ticket from Parcel Direct instructing them to collect my parcel. Shocking customer service when they do eventually answer the phone. AVOID”

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Posted 4 years ago

Hi, Thanks for your review and for letting us know about your shipment. We are sorry for any delay in the collection of your parcel. If you can email my colleagues with your order number, they will look into this straight away for you. All the best, PD

Posted 4 years ago

“I found the site easy to use, and reasonably priced”

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Posted 4 years ago

“It is the first time that I use Parcel Direct. I must say I was delighted with the easy inscription in order to send my parcel to Belgium. I especially appreciate the fact they collect my parcel at home !!! I highly recommend ParcelDirect !!! Martine from Killarney”

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Posted 4 years ago

“ParcelDirect is the best and also the cheapest courier service I have ever used.”

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Posted 4 years ago

“As a First Time User of ParcelDirect.ie I found it really easy to use and very convenient.”

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Posted 4 years ago

“Parcel Direct have a shocking service, they have billed me 88 euro for a parcel they did not deliver,fed ex customer service is even worse.I was also billed 30 euro for original deliver..so I have now paid 118 euro for a parcel I delivered myself..I paid for a parcel to go to Germany in 2 days it was returned to me 5 weeks later ..shocking.”

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Posted 4 years ago

Hi Aidan, Thanks for taking the time to let us know about your shipment and sorry for any trouble you had with the shipment. I am a bit confused about the issue with this shipment. If you email my colleague at support@parceldirect.ie with the order number, we will look into this straight away. All the best, PD

Posted 4 years ago

“Excellent service from ParcelDirect,parcel collected from my house,arrived on time,would definitely use them again.”

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Posted 4 years ago

“Good service, no complaints, would recommend.”

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Posted 4 years ago

“Easy, reliable service hassle free way to ship internationally”

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Posted 4 years ago

“Nobody informed us that we need to print out email so that Fed Ex can collect the parcel/document. Now they want a second collection arrangement.”

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Posted 4 years ago

Hi Trnc, Thanks for taking the time to let us know about your shipment. With this service, you are informed that a 'Printer Required' at the beginning of the booking process. This is required for the barcoded shipping label so the parcel can be tracked from door to door. I am sorry if you did not see that. My colleague has rebooked the collection now. All the best, PD

Posted 4 years ago

“Short and simple, best :)”

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Posted 4 years ago

“Very easy to organise”

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Posted 4 years ago

“Excellent service from start to finish. I could not have asked for more. Collected within 10 minutes of registering and delivered on time. clear tracking information and very good service when a query was made.”

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Posted 4 years ago

“Such an easy process. The parcel was collected ahead of time and arrived 24hrs early - Magic! Been a bit apprehensive of using this service for the first time the collection, tracking and ealry delivery will make me use this service again”

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Posted 4 years ago

“What a useless courier firm! I left my package at the nominated drop-off point on 20th December, since which time the Tracking has read only "Shipment information sent to FedEx 20-12-2021 10:06" and the parcel has not moved anywhere. So this afternoon, 31st December, I went back there (in despair and disgust) and retrieved it. Now I'll have to go through the whole performance all over again, with a firm that can be relied on!”

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Posted 4 years ago

“Not impressed. It’s taken far too long. Parcel picked up promptly yesterday morning and won’t be delivered to Celbridge until sometime tomorrow. That’s at least 48 hours and it cost”

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Posted 4 years ago

“Site was very easy to navigate, great choice of services to match timeframe and budget. Fast and efficient email receipt. Booking was easy, stress free and extremely efficient. Will definitely use this service again!”

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Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,567 reviews