ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,573 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very easy to use website and fast response time. Will come back again for my future shipments.”

Helpful Report

Posted 7 years ago

Hi Patrizia, Thank you for taking the time to review our parcel delivery service. We work hard to ensure that we are as responsive and efficient as possible. We are looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“I did not get my invoice”

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Posted 7 years ago

“Very easy booking process, access to high-quality couriers, good value for money. A real time- and money-saver for me.”

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Posted 7 years ago

Hi Niall, Many thanks for your kind review of our parcel delivery service. Our user friendly booking process and high-quality partner couriers ensure a good value for money service for all our customers. All the best, PD

Posted 7 years ago

“Easy to use site .good explanation on how to use printed labels”

Helpful Report

Posted 7 years ago

Hi Sean, Thank you for taking the time to review our service offering. We have worked hard to develop a quality customer friendly process which offers the best price. We look forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“Easy process with great prices, which made sending parcels state side stress free. Thank you”

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Posted 7 years ago

HI Susan, Many thanks for your positive review of our parcel delivery service. We offer an effective service at the best price to all our customers. Looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“One of the easiest websites I have used.. Quick.. Efficient service.. Well done..”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to review our service offering. We offer an efficient, quick and cost effective parcel delivery option for everyone. All the best, PD

Posted 7 years ago

“Very easy to use and cheaper than regular post especially for heavier parcels. All positive.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for your very positive review our parcel delivery service. We work hard to ensure that we offer the best service on the market at the best value to all our customers. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

“Great rates. Quick & easy order process. Friendly staff. Reliable service. We are happy to recommend ParcelDirect.ie to anyone in need of an efficient courier service.”

Helpful Report

Posted 7 years ago

Hi Christine, Many thanks for taking the time to review our parcel delivery business. We have worked to ensure an efficient, friendly and reliable service is provided to all our customers at the best price. We are looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“Parecel collected and delivered on time very helpful when I rang on the phone to enquire how the service works. Would use again.”

Helpful Report

Posted 7 years ago

Hi Tracey, Thank you for taking the time to post your positive review of our parcel delivery service. We have worked hard to develop an efficient and cost-effective offering for all our customers. Looking forward to you next order with us. All the best, PD

Posted 7 years ago

“This is my first time using this service. It was quick and easy to complete and the delivery guy was very friendly and helpful.”

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Posted 7 years ago

Hi Jennifer, Many thanks for your kind review of our parcel delivery service. We work hard to ensure a good quality service is provided at all times. We look forward to your next order with us. All the best, PD

Posted 7 years ago

“Fast easy service to use online. Great value for money and safest way to send gifts to UK. Very professional service”

Helpful Report

Posted 7 years ago

Hi Declan, Many thanks for taking the time to post your positive review of our parcel delivery service. We work hard to ensure that all customer gifts get to their destinations safe and sound. We look forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“After booking and paying in full on the website, courier failed to pickup the parcel THREE times. First time excuse was “insufficient address”,we checked with dispatcher, they had full address, eircode and phone no. After second "no show" dispatcher couldn't offer any explanation, just a promise to pickup the parcel “after the weekend”. Well guess what? Driver failed to show up on monday as well. No compensation or even formal apology. Not even straight refund. Now I have to write emails and wait if they agree to pay my money back. Absolutely can’t trust them. Actually I think its a bit of a scam because they don't deliver themselves and just use other companies as subcontractors so they cant guarantee either timely delivery or quality of service.”

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Posted 7 years ago

“Parcel Direct is an amazing service. So easy to use and great competitive prices. Highly recommend.”

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Posted 7 years ago

Hi Jane, Many thanks for your kind review of our parcel delivery service. We pride ourselves on our customer service and great competitive prices available all year round. We are looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

Hi Claire, Thank you for taking the time to review our parcel delivery service. We constantly work hard to ensure a fantastic level of service is delivered for all our customers. Looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“Excellent service and came back to me quickly when I had a query”

Helpful Report

Posted 7 years ago

Hi Noel, Many thanks for your positive review of our parcel delivery service. We work hard at all times to ensure an excellent level of service is delivered to all customers and queries are answered in a timely manner. We look forward to your next order with us. All the best, PD

Posted 7 years ago

“I want to thank and give every compliment to the owner of Katie’s Newsagents in Mallow Who helped me all the way with getting this parcel sent. It wouldn’t have happened without his great help but I hope I will be able to complete the transaction myself the next time.”

Helpful Report

Posted 7 years ago

Hi Brid, Thank you for your kind review of our Store Partner, Katie's Newsagents, in Mallow, Co. Cork. When selecting our retail partners, we always strive to align ourselves with partners who provide an excellent level of customer service. We are looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“I have used parceldirect a few times now and GLS normally the best value. the system is straightforward and the last GLS driver was excellent”

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Posted 7 years ago

Hi Dan, Thank you for posting your kind review of our service. We work with a variety of carriers to ensure an affordable on time delivery is offered. Looking forward to your next parcel delivery order with us. All the best, PD

Posted 7 years ago

“Good service, easy to contact”

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Posted 7 years ago

Hi there, Thank you for taking the time to review our parcel delivery service. We pride ourselves on our excellent customer service and great value delivery service. We look forward to your next order with us. All the best, PD

Posted 7 years ago

“FIRST TIME I TRY TO SEND A INTERNATIONAL PARCEL. THE SERVICE WAS EXCELLENT, THE WAY I WAS SUPPORTED TO GET THE PARCEL THROUGH. THANK YOU SO MUCH.”

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Posted 7 years ago

Hi Maria, Many thanks for your kind review of our parcel delivery service. We work hard to ensure an excellent service offering coupled with excellent customer service. We look forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“Frist time using Parceldirect and my package was collected and delivered on time. Excellent service and will use again, will definitely recommend to all my friends.”

Helpful Report

Posted 7 years ago

Hi Martin, Thank you for taking the time to review our parcel delivery service. We work hard to ensure that every parcel is collected and delivered on time at all times. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

ParcelDirect.ie is rated 4.5 based on 3,573 reviews