ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to submit delivery details. Lots of companies to chose from to suit exact needs. Once account set up saves time when sending further parcels.”

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Posted 7 years ago

Hi Eoin, Thank you for taking the time to leave a review. Just so you know, once you set up an account, you can also view and download your invoices from previous orders all from your account. We are delighted to see you enjoy our service and we look forward to helping you in future! All the best, PD

Posted 7 years ago

“An absolutely brilliant service 4 days to deliver a parcel from Ireland to Vancouver island, with with tracking all the way. I would definitely recommend parcel direct for any of your postal needs.”

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Posted 7 years ago

Hi Valerie, Thank you for taking the time to send us a review! We are delighted your parcel got there on schedule and if you ever need further help, do not hesitate to get in touch. All the best, PD

Posted 7 years ago

“Top class service every time . So easy to use and saves me a lot of time and hassle . Thank you again for your wonderful service !”

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Posted 7 years ago

Hi Erik, Thanks for taking the time to leave us a review! You don't need to thank us, its great being able to provide this service and hearing customer feedback. If you need any assistance, you can contact us via phone and email and we will help you happily. All the best, PD

Posted 7 years ago

“Parcel was collected promptly this morning by a amiable courier”

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Posted 7 years ago

Hi Pam, Thank you for taking the time to leave a review. Its great to see when parcels are collected on schedule and if you need any further assistance don't hesitate to get in touch. All the best, PD

Posted 7 years ago

“Very Quick and Easy To Navigate Makes arranging parcel shipments a pleasure.”

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Posted 7 years ago

Hi Charlotte, Many thanks for taking the time to review our parcel delivery service. We always try and ensure an excellent service is provided for every parcel delivery. All the best, PD

Posted 7 years ago

“Awesome service! I scheduled a week in advance, called the morning of and my package was picked up without issue.”

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Posted 7 years ago

Hi Deborah, Thanks very much for the lovely review and we are so glad your shipment was collected and delivered without delay. All the best, PD

Posted 7 years ago

“Very straightforward to use the website, clear and easy to follow instructions. Will definitely use again.”

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Posted 7 years ago

Hi Deirdre, Thank you very much for the review! We are happy to hear your experience was easy and we look forward to helping you again. All the best, PD

Posted 7 years ago

“Great service. Handy and efficient”

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Posted 7 years ago

Hi Brian, Thank you for taking the time to leave a review! We are delighted that your parcel was handled smoothly and we hope you will use us again! All the best, PD

Posted 7 years ago

“My Parcel was collected 12.20 on a Tuesday and was delivered to England on the Thursday of same week at 11.30. Very impressed with ease of booking and paying for parcel online. Collection quick and easy, very impressed , will be recommending them to anyone looking to send parcel.Thank you.”

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Posted 7 years ago

Hi Jacqueline, Thank you for leaving your review. We strive to make shipping parcels a seamless experience and we are delighted it was simple for you. All the best, PD

Posted 7 years ago

“Ordered and paid a premium for a courier pick up, the envelope to be delivered next day to the UK. Ripped off, tracking now shows delivery scheduled in 4 days. I contacted parcel direct to be told someone would ring me back, which they did. Trouble is after explaining yet again the problem I was told they would get on to the courier and let me know....still waiting, The best of it is this happened the last time I used parcel direct and exactly the same happened last time....it was only after hearing the "manager" that I remembered the previous run around they gave me. Maybe this company is okay for unscheduled/guaranteed delivery's but steer clear of premium products..... ps Please don't bother entering me in any prize draws for this review!”

Helpful Report

Posted 7 years ago

Hi Duncan, Thanks very much for taking the time to write your review. We are very sorry one of our services let you down. We were not aware of the delayed collection and when we did become aware of it we tried to get it resolved as quickly as possible. I understand you parcel was delivered a day late which we are sorry for and will work hard to ensure never happens again. All the best, PD

Posted 7 years ago

“Parceldirect were absolutely brilliant. Super helpful when l rang them. Website user friendly. Package was collected on time and delivered on time. Would highly recommend them!”

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Posted 7 years ago

Hi Kay, Thank you for taking the time to review us! We are delighted to get positive reviews especially when the customer leaves us happy! If you need us again we would be happy to help! All the best, PD

Posted 7 years ago

“10/10 I sent my 5kg printer from Ireland to Spain. The first delivery guy was really nice, I could follow up my parcel everyday without no problem. I called one day to customer service to ask when this would arrive and the girl was super fast answering the phone and she informed me very accurate about the arrival day. Today I got my parcel and the delivery guy here in Spain was incredibly nice too!! I will ALWAYS use this service for the future parcels I need to send to Spain or Ireland. Thanks!!!”

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Posted 7 years ago

Hi Susana, Thank you for taking the time to write a review. We are happy to hear that your experience has left you happy! If you ever need help with anything else, you know where we are, give us a call and we will be delighted to help! All the best, PD

Posted 7 years ago

“Service was brilliant from collection to delivery and queries answered politely and promptly , will definitely use again and recommend to friends, excellent.”

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Posted 7 years ago

Hi Brian, Thank you for taking the time to write a review. It's great to see that you had no issues and we are more than happy to help if you need more parcels shipped in future! All the best, PD

Posted 7 years ago

“Great Service and very good conditions. Anytime again and definitely recommended!! Thanks a million”

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Posted 7 years ago

Hi Patrick, Thank you for the fantastic review! Great to see that you shipped your parcel without any issues. Anytime you need any help, don't hesitate to get in touch!

Posted 7 years ago

“Efficient and prompt service”

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Posted 7 years ago

Hi James, Thanks for the review. We are happy to see that your service was up to the standards we aim to keep! All the best, PD

Posted 7 years ago

“Well priced, and incredibly efficient. When the driver arrived to collect our parcel, he was incredibly friendly, and even chatted to my dogs. Super, 5-star service!”

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Posted 7 years ago

Hi Ruth, Thank you for taking the time to write a great review! We are delighted to see that both you and your dogs enjoyed our service! If you or your dogs ever need something shipped again, don't hesitate to get in touch! All the best, PD

Posted 7 years ago

“It is my first time dealing with ParcelDirect, and it was a pleasure doing so. I was most impressed by their efficiency and the speed of delivering my package to Germany. I certainly will use them again.”

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Posted 7 years ago

Hi Mary, Thank you for taking the time to write a review. Its great to hear that your first time using us won't be your last! We look forward to the next time you require our service! All the best, PD

Posted 7 years ago

“affordable and reliable service”

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Posted 7 years ago

Hi Jacek, Thank you for writing a review! We are delighted to hear you had a pleasant experience and we hope to provide you with our service again! All the best, PD

Posted 7 years ago

“Extremely poor service. Waited for parcel to be collected all day and didn’t show up. Will never use this service again.”

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Posted 7 years ago

Hi Cathal, Thank you for taking the time to leave a review. We are sorry to hear that you weren't satisfied with our service. Unfortunately, sometimes things go wrong with shipping and as soon as we found out that this had happened we tried to get it fixed as fast as we could. All the best, PD

Posted 7 years ago

“Sent parcel to Germany recently ParcelDirect was cheapest by considerable amount ,would recommend”

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Posted 7 years ago

Hi Cecil, Thank you for the lovely review! Our aim to make shipping easier for customers and we are happy we were able to do that for you! All the best, PD

Posted 7 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews