ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,574 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and intuitive interface, cheaper prices than on the couriers' own websites. Streamlines the entire process, really couldn't be easier.”

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Posted 7 years ago

Hi Ruain, Thank you for your feedback. We are delighted you enjoyed our simple web page design and our superior prices. All the best, PD

Posted 7 years ago

“Great service, just book your item in job done.”

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Posted 7 years ago

Hi Keith, Thank you for writing your review and we are happy you liked our efficient and reliable service. All the best, PD

Posted 7 years ago

“I thought it will be quick and easy,but.. On a day of dropping of a parcel in a collection point,staff member in Spar shop, 1 Dorset Street Lower,Dublin,Ireland couldn't scan a bar code from enormous amount of tries. So,I decided to call Parcel Direct next day to find out. Staff member assured me,that after speaking to a shop manager,everything will be fine,asked me to go,and drop package next day. Next day,the story repeated exact same way,no one knows,what,where to scan etc.etc another day wasted to try. OK,calling Parcel Direct again. Staff member apologies and promises to come back to me.By the way I asked if I can drop package myself to FedEx facility (at this stage I had already enough)he says Yes,sure.I asked if it is OK to drop to FedEx at James Joyce street,he say-sure. OK,I went to mentioned street,-no luck(OMG) they only accepting letters at that facility... Eventually had to drive to Swords,FedEx main facility,had package was SENT. So,never,ever in my life.Avoid these at all cost. In m”

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Posted 7 years ago

“Cheapest and fastest delivery. Easy to use website, will definitely recommend it to others.”

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Posted 7 years ago

Hi Martin, Thanks for recommending us. We are dedicated to remaining cheaper and faster than our competitors. All the best, PD

Posted 7 years ago

“Very easy to book & collected on time”

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Posted 7 years ago

Hi Noeleen, Thanks for sending in your review and we are looking forward to providing you with more simple delivery solutions in the future. All the best, PD

Posted 7 years ago

“Parcel Direct.ie was most efficient and helpful in sending a parcel to England”

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Posted 7 years ago

Hi Patricia, Thank you for taking the time to write us a review. Did you know we are Ireland's best choice for sending parcel to the UK? We are cheaper and faster than anybody else in the business. All the best, PD

Posted 7 years ago

“I have just placed another order with Parcel Direct as previous orders have been collected and delivered promptly, with no fuss and no worries. The cost is user-friendly, affordable and enables smooth delivery of large and small items to contacts abroad.”

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Posted 7 years ago

Hi there, Thank you for your response. We are happy to provide you with consistently good service at a reasonable price. All the best, PD

Posted 7 years ago

“Incredibly simple process to have a parcel collected”

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Posted 7 years ago

Hi Jack, Thanks for the feedback. We are glad you found our service smooth and easy to book. All the best, PD

Posted 7 years ago

“Easy to book shipping at a cost 1/5 of the competition. As I'm shopping personal effects and not freight, this is much easier and cheaper than trying to get a moving company.”

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Posted 7 years ago

Hi James, Thanks for sending us your review. We offer the lowest prices available, even cheaper than booking with couriers directly, so you know you are always best off shipping with us. All the best, PD

Posted 7 years ago

“Thank you for an exelent site, absolutely effordless to get documents or parcels shipped to South Africa”

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Posted 7 years ago

Hi Mathys, Thank you for reviewing us. We are glad you liked our simple website and we look forward to working with you again. All the best, PD

Posted 7 years ago

“The service and the price are just amazing. Thanks”

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Posted 7 years ago

Hi Silvestro, Thank you for writing your review. We are delighted you liked our service. All the best, PD

Posted 7 years ago

“I was able to check multiple couriers at the same time, finding the best option for me very quickly. The booking process was also fast and efficient - great experience altogether.”

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Posted 7 years ago

Hi Alessandro, Thank you for sending in your review. We are glad you found our courier comparison page useful. All the best, PD

Posted 7 years ago

“very easy to use to book a pick up and very realiable company”

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Posted 7 years ago

Hi Helen, Thanks for reviewing us and we are happy you found our booking process so easy to use. All the best, PD

Posted 7 years ago

“Ryan talked me through various options and was incredibly patient with me. He emailed me and called me. Customer Service from Ryan was top class. Thank you Parcel Direct.”

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Posted 7 years ago

Hi Laura, Thank you for your review. We are glad you found Ryan so helpful. We have passed your words on and Ryan will be commended on doing a great job. All the best, PD

Posted 7 years ago

“Excellent service, good value for money. Pick up and delivery very efficient.”

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Posted 7 years ago

Hi Gary, Thank you for your review and we are very pleased that you found our service efficient and good value. All the best, PD

Posted 7 years ago

“We are delighted with the service supplied by Parcel Direct. We no longer have to carry heavy boxes to the Post Office as the boxes are collected directly from our offices and are delivered in a timely and cost effective manner to our coordinators.”

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Posted 7 years ago

Hi Natasha, Thank you for the feedback. Not only is it easier to use our service than to go to the post office, but we are cheaper too. All the best, PD

Posted 7 years ago

“Reliable service with a choice of carriers at competitive prices. Very helpful and responsive when you contact customer service.”

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Posted 7 years ago

Hi Ciaran, Thank you for your response. We are happy you found our choice of couriers helpful and you received a high standard of customer care. All the best, PD

Posted 7 years ago

“Excellent Service, easily booked, well executed, exactly as advertised, I will use again.”

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Posted 7 years ago

Hi Eoin, Thanks for reviewing us. We are pleased you found our service easy to use. All the best, PD

Posted 7 years ago

“I needed documents sent to Spain urgent and I rang the office in cork TWICE to confirm that documents I sent on Tuesday would be in Spain Wednesday . The documents were collected Tuesday am and will not arrive until Thursday. I chose parcel direct because the comparison looked cost favourable and after ringing TWICE before I placed my order with FedEx I was assured that my documents would arrive the next day. It was sooo dissapoiting to learn that my documents would not arrive as expected.”

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Posted 7 years ago

Hi there, Thanks for taking the time to write your review. We are sorry your parcel was delivered a day later than advertised. Normally there is no problem collecting your parcel on schedule but there was an unfortunate glitch in FedEx's system which has since been fixed. We also get frustrated when a delivery does not go as planned and you can be sure that you will never experience an error like this again. All the best, PD

Posted 7 years ago

“quick and easy to use”

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Posted 7 years ago

Hi Michael, Thank you for reviewing our service. We are happy you found our website easy to use. All the best, PD

Posted 7 years ago

ParcelDirect.ie is rated 4.5 based on 3,574 reviews