Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,771 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I ordered several pleached trees which have been planted and are doing well. I also added tree stakes after the initial order and this was handled with no problem.”

Helpful Report

Posted 2 years ago

Good morning Daniel, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Plant arrived when promised, driver was very professional and friendly. It was exactly what I ordered and is now planted and thriving. Thank you!”

Helpful Report

Posted 2 years ago

Good afternoon Martin we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Excellant service, lovely quality of plants - quick delivery. Will be back!”

Helpful Report

Posted 2 years ago

Good afternoon Alex and Jamie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“We could be more happier with our new tress. The staff at Paramount plants couldn’t be more helpful. We had lots of questions and they answered them quickly via email and on the phone. When going to to the store at crews Hill, Cuffley they was also so helpful, polite, knowledgeable about all the products they sold. Would highly recommend.”

Paramount Plants 5 star review on 10th May 2023

Helpful Report

Posted 2 years ago

Good afternoon Aaron, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Good quality plants at a decent price (Yew hedging). Delivery options weren't quite as flexible as they claim on the website but easy to change the date to one that worked. Very friendly delivery driver”

Helpful Report

Posted 2 years ago

Good afternoon James we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“I am delighted with my beautiful, vibrant little trees. Thank you”

Helpful Report

Posted 2 years ago

Good afternoon Tonnia, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Ordered 7 cherry laurel plants which are doing well and establishing. I’m now awaiting my second order. Would really recommend Paramount Plants as good customer service and friendly updates from the team and care advice.”

Paramount Plants 5 star review on 7th May 2023

Helpful Report

Posted 2 years ago

Good afternoon Shasta, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“The laurel plants arrived looking healthy and strong. In large pots ,on a wooden pallet and protected with thin plastic wrapping all round. I have planted them all and am well pleased. They will soon form a lovely hedge and provide year round colour plus habitat for the birds.”

Helpful Report

Posted 2 years ago

Good afternoon Anne, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Excellent, would not hesitate to use again. I ordered 10 6 foot tall conifers and they arrived on time, in very good condition and the right height.”

Helpful Report

Posted 2 years ago

Good afternoon Peter we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“MyCherry Laurels, arrived on time and in perfect condition. They are planted in and have taken really well. Excellent value for money and brilliant5 star customer service. customer service. Would highly recommend and definitely use again. Thank you”

Helpful Report

Posted 2 years ago

Good afternoon Janet, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“We recently purchased three Japanese flowering cherry trees and earlier this year purchased to pleached cherry trees. The specimens arrived in very good health, mature and just as we had hoped. The delivery was prompt and seamlessly coordinated. We have been very impressed by Paramount Plants and will undoubtedly be using them in the future.”

Helpful Report

Posted 2 years ago

Good afternoon Simon, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Very pleased with the pleached trees I bought and also the service provided and the value for money,”

Helpful Report

Posted 2 years ago

Good morning Nick we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“I'm delighted with the specimen Acer "Crimson Queen" I recently purchased from you. It arrived in good condition and well-protected. I should also add how helpful your staff were in answering my questions ahead of the decision to purchase and sending me photographs of the Acer prior to shipping it down to me in London. All in all a very good customer experience. Thank you.”

Helpful Report

Posted 2 years ago

Good morning Mike, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“We were absolutely delighted with the snowdrop plants we purchased. They arrived in excellent condition and were just coming into bud. Once planted they quickly established themselves and in due course came into full and beautiful bloom. They have remained strong and healthy plants but are now slowly dying back as to be expected to reappear, we are confident, as strongly next early Spring. We may well place a similar order next year! If the plants we received are typical of the quality one can expect from Paramount (and from previous experience we believe they are) then we can’t but recommend this supplier more highly.”

Helpful Report

Posted 2 years ago

Good morning Paul, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Really happy with the service and genuinely happy with the quality of the pleached laurels we ordered. There was a helpful video on hot to plant the trees on their website and they seem to be doing great after following the instructions even with our heavy clay soil. We also ordered a 4m tree which we realsined was way too big for our garden and they processed our return without any hassle which I'm very grateful for. Thanks Paramount. We'll be buying the remainder of our screening trees from you guys.”

Helpful Report

Posted 2 years ago

Good morning Ivaylo we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Good to deal with. Dispatched the order at the arranged time. All plants appear to be thriving.”

Helpful Report

Posted 2 years ago

Good morning we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Excellent service and very healthy high quality trees. Always securely packed and delivered. Highly recommended 5*”

Helpful Report

Posted 2 years ago

Good morning Steven we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“the plants we recieved where in great condition and well packed”

Helpful Report

Posted 2 years ago

Good morning Richard we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Great plants, doing well in the ground. Delivery date adhered to, delayed by our request, delivered as agreed, on time. Thank you.”

Paramount Plants 5 star review on 15th April 2023

Helpful Report

Posted 2 years ago

Good morning Renata, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Plant arrived in excellent condition and well packaged. Very pleased!”

Helpful Report

Posted 2 years ago

Good morning Elizabeth, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,771 reviews