Pall Mall Cosmetics Reviews

Name: Pall Mall Cosmetics
Rating: 4.83

4.8 Rating 291 Reviews

96 %

of reviewers recommend Pall Mall Cosmetics

About Pall Mall Cosmetics:

Experts in Cosmetic Surgery & Aesthetics for Face, Body & Breasts

As a leading provider of cosmetic surgery in the North West, Pall Mall Cosmetics offers both surgical and non-surgical treatments in Manchester, Liverpool and at our very own private hospital in Newton-le-Willows (near St Helens).

We understand that your body is such an important part of your identity, and that is why our service is personal, friendly and professional. We ensure you get the best treatment possible, that is why our surgeons are highly qualified, accredited to British standards and many hold NHS positions.

You can meet any of our specialist Consultants free of charge, including our Breast Surgeons Mr Ram Prasad and Mr Vummiti Muralikrishnan, or our specialist Facial Surgeon Mr Raghavan for Nose & Ear Correction or a Deep Plane Face Lift, or a Vascular Surgeon for Varicose Veins. We also offer Aesthetic Gynaecology with the North West's only Aesthetic Gynaecologist for a Labiaplasty or Vaginal Tightening.

Read all our patient reviews here, such as reviews for Mr Vummiti Muralikrishnan, Mr Prasad, Mr Netri and Mr Raghavan.

Your body should be a source of confidence in all aspects of your life. We understand that everyone’s needs are different, whether it be a new shape, size, or simply a little help to regain a more youthful look.

You owe it to yourself, make the choices you can to look and feel the way you want. Wear the clothes you like, show off your body if you choose. You live your life with so many things in mind – family, friends, work and home. Now is the time to choose yourself. Be comfortable in your own body. Be who you want to be.

Start your journey with a FREE consultation with our expert Surgeons at Pall Mall Cosmetics.

Visit Website

Phone:

03300 58 44 55`

Email:

team@pallmallcosmetics.co.uk

Location:

1, Belvedere Road, Newton-le-Willows
WA12 0JJ

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Pall Mall Cosmetics 5 star review on 17th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING 5* service from start to finish Sarah my patient coordinator was fabulous and there every step of the way to answer every question and for support DR Prasad is incredible listened to exactly what I wanted and has given me a new found confidence Recovery was speedy and palmall even sent me flowers the day after my op to wish me well Would recommend them to anyone thanks again x”

Pall Mall Cosmetics 5 star review on 25th October 2019

Helpful Report

“Probably the worst experience I have had for a long time. Booked my wife in at the Manchester offices. Very inattentive staff from the moment we walked in. Went upstairs to sit in the very large waiting room, while my wife filled in a consultation form. The consultant then shouted her name from one end of the clinic to the other. (Surely you would expect someone to walk over and greet you?) We then went into consulting room, it was filthy and I mean filthy…… dirty dressings on the floor the bed covers where all dirty and not attached to the bed properly. The consultant looked like he had slept in his shirt!! Overall horrendous experience, people are asking you to spend approximately £7k on surgery the place is horrible and would not recommend to anyone, waiting for our consultation deposit back. Drove from Chester 2.5 hour round trip totally wasted a day”

Helpful Report

“Had knecklift at pallmall had revision surgery to correct loose skin on one side of kneck .Still there dr ragavan said can fix it then it was knocked back which now I'm left with loose skin on one side which is absolute joke after paying thousands of pound looks ridiculous. It would be easy solution to fix which he said he can do . These people r happy to take your cash 💸 il have to go else were now and pay for it to be fixed proper .if your thinking about kneck lift avoid this place”

Helpful Report

“I had a breast lift and implants with Pal Mal this year and not only am I unhappy with the aftercare and lack of communication or availability to book 6 week post ops, but I’m completely and utterly miserable with the results, my breasts are still sagging 8k down, they basically look the same with scars! I’m so upset. By the looks of someone else’s comment, the surgeon will just tell me everything is healing well and I’ll have to find more money to get revision elsewhere.”

Helpful Report

“Would not go this place avoid . Refused to do second revision surgery after surgeon said he could do it and said be August r Sept to Me loose skin under kneck on right side which would be easly fixed .payed alot of hard earned cash for this kneck procedure. Seen Mr Hussain who was abouslute joke. Mr ragavan agreed do surgert and the review board knocked it back absolutely furious 😠 😡. If this is satisfactory result must think people will except it . If its not sorted will have to pay again fir someone to fix it properly after spending thousand and thousands on this result . No one rings to discuss anything with you payed the cash”

Helpful Report

“Unfortunately for me my experience wasn’t what I expected. I personally wouldn’t recommend one of their surgeons. I am now having to look at getting revision surgery elsewhere as my first surgeon can’t help, which to me makes no sense. I was extremely disappointed when I booked an appointment to speak to him again to let him know I wasn’t happy. I spoke to a lady on reception and explained and she booked me in for a chat with the Dr. For only for him to check my scars and say that’s everything for today… he didn’t even know why I travelled all that way to see him again? Not helpful at all and now I feel anxious finding someone to fix my issue and I am still self conscious about my breasts still. Having spending over 8.5K to not be happy and have no help is extremely frustrating, upsetting and overall made my experience awful.”

Helpful Report

“Had kneck lift last May which was left with loose skin under chin .had revision surgery 2 week ago and still got same issue which I'm absolutely gutted about after waiting months fir revision surgery. Just wish I'd never wasted my money on it now . Going back to see surgeon about it .but no faith in him resolving it”

Helpful Report

“Vicky at Pall mall aesthetics is friendly and approachable. She gives outstanding customer service and gives efficient replies .”

Helpful Report

“From my initial consultation with Dr Krishnan & meeting my patient coordinator Vicky, I knew this was the place, I didn’t feel nervous at all, I came out excited. Dr Krishnan was very reassuring and I felt comfortable around him & Vicky was so lovely. From consultation date to surgery date was only around 7 weeks & Vicky was by the phone supporting me every step of the way, wether that was 7am in the morning or 7pm at night, she always spoke in a way I understood and wasn’t full of medical jargon, I honestly felt like I was speaking with a friend & without Vickys support I don’t think I would have been as calm and relaxed as I was. When I arrived at Pall Mall on surgery day, every single person I met along the way was so lovely, I had my own room with a toilet & a TV, the surgeon and anaesthetists came round to see me, again making me feel very comfortable and relaxed & answered any questions I had. The lady assisting with the anaesthetist ensured I went to sleep thinking of my daughter, after a story I told her going into surgery, she made a little comment as I was drifting off & I will never forget how lovely that was of her. Once I came round and was in my room, the nurses were also all so accommodating, with anything I asked, nothing was too much, they were all very happy, positive, the whole experience was second to none, I never felt like a hindrance. Overall my experience was a 10/10, I didn’t want to go home haha! I would recommend pall mall to everybody! I cannot comment on my results as of yet as I can’t see them until my post op appointment, but I’m sure they will be great! Thank you so much to everybody here, I had an amazing experience ♥️ Tummy tuck & Muscle repair”

Helpful Report

“This is my third procedure with pall mall. My first back in 2019 with Dr Prasad who gave me an amazing tummy tuck the care from start to finish and beyond was outstanding. My second was last year, a lower deep plane face lift with the wonderful Dr Raghavan, and last week he complimented my entire look with a direct brow lift. My entire experience with Pall Mall from the lovely booking team right through until my last appointment has been first class, everyone I have come into contact with have been professional cheerful and very attentive. I am approaching 60 and have never felt so confident and physically well as I do today. Hugh thanks to Dr Raghavan your a miracle worker.”

Helpful Report

“Had lower blepharoplasty done in April 2022 but wasn't quite happy with the results as the surgeon didn't want to remove too much fat as removing too much could have caused hollow eyes. Had revision surgery done in January 2023 and I am now happy with the results. Customer service staff have always been lovely and the nurses were very efficient on surgery day.”

Helpful Report

“It's been 3 days since my surgery at Pall Mall,I am amazed how well I am recovering.I was made welcome by Sarah ,Kate and all the team,who did a wonderful job caring for me.Dr Absar is the nicest relaxed surgeon who made me feel very comfortable.. very happy with results, well done to all of you for the kindest care xxxx”

Helpful Report

“Fantastic so Happy Well what can I say but what a service from start to end. I've been treated like a queen from Day 1. Nothing was too much. Thank you to Mr Prasad and all the staff. Hospital was lovely too. I'm a Transgender woman and I feel the best I've ever felt in my body. And can't wait to wear the type of clothes I want to. Rather than worrying what o haven't got. I do recommend all women that this is the place to go. Photo is 2 days after surgery. Thank you Pall Mall 💜”

Helpful Report

“Lovely staff that took great care of me and made me feel comfortable before and after surgery.”

Helpful Report

“Amazing, 5* service from the get go. I had my rhinoplasty done by Dr Khalid Ali who is an amazing experienced surgeon and I definitely can say the recovery is reflective of his expertise as i’ve had minimal swelling and no bruising. I arrived to have my rhinoplasty done at pall mall and the nurses on the ward were absolutely amazing making me feel comfortable and updating me telling me everything i need to know. They were so kind and caring and did really well comforting me while i was feeling anxious. They did everything they could to make it a smooth and lovely procedure. My ward nurses were Gulen and Shauna and they were so kind providing an amazing job and really looking out for me. However all the other nurses including the one who took me into my surgery were so lovely and distracted me while i was nervous until i fell asleep for my surgery. Even till now a week after my surgery If i have any questions i can call up their office and they answer straight away providing amazing advise and help. I definitely recommend them to anyone. :)”

Helpful Report

“Amazing experience from start to finish. Dr Kian Tan was so professional and patient, not once did I feel embarrassed or anxious during my consultations and surgery. He was clear and precise always and was happy to answer all of my questions. I’m only 3 days post op and already so happy with my results & recovery - not even had to use pain meds prescribed! Cannot wait to see my results in 6 weeks time, thank you so much Dr Kian. The team at Pall Mall, Warrington - so so impressed, was quite nervous going in for my surgery but immediately felt at ease. Thank you so much to Shauna & Noni - your kindness and professionalism was everything I needed both before & after my surgery. I cannot thank you both enough, you really made my experience a positive one.”

Helpful Report

Thank you for taking the time to leave a five-star review. We're delighted to hear you had an excellent experience.

“Breast lift, no implants. Incredible experience and results! After waiting 20 years to find someone I felt confident enough with my procedure, Mr Siddiqui, Rachel and Barbara came to my rescue. Professional, caring and responsive and attentive throughout, I haven't had a single doubt throughout this experience. They have gone above and beyond to accommodate and work around the fact that I live several hours away from Manchester. I know there are closer surgeons but, having met with Mr Siddiqui, it simply had to be him. He genuinely cares about your welfare and the best outcome for you, even if that means you decide against any procedures. He was so clear and open with the potential outcomes, options, risks etc that I came away exited to proceed. There was also a great digital simulation of the potential results at the second consultation. It's been one week since my procedure which has already had a significant positive impact on my neck and back and, although my desire for this surgery has been based on physical comfort and well fitting clothes, I have to say, when I removed my compression underwear to change it over today, I braved my first proper look at the outcome. Mr Siddiqui has done simply the most remarkable work. Not only do I feel so happy and relived to have had the procedure, I feel incredible in the way i look! I never had boobs like this when i was 20, let alone 41!! and this was without implants. Most importantly of all, Mr Siddiqui and the anesthetist both came around to check on me post op and Mr Siddiqui gave me his mobile number saying to call anytime with concerns or questions. He has messaged me a few times every single day since to check on me and my progress. Have you heard of anyone else doing this? I cannot imagine a better team to have helped me through this decision. I'm so happy I found them! If you're considering a procedure then speak to Mr Siddiqui and the team. you'll be glad you did :)”

Helpful Report

Thank you for taking the time to leave a five-star review. We're delighted to hear you had an excellent experience at Pall Mall.

“I had my breast reduction in January and it's the best thing I've ever done. I've always had a large breast but as I've gotten older they've gotten bigger. Mr krishnan was amazing and my boobs look perfect. Maxine and Diane were both amazing and I was sorry to say goodbye at the end of my appointments, I would highly recommend pall mall and I've given them 5 stars from start to finish.”

Helpful Report

Hi Sharon, thanks for taking the time to leave a five-star review. We're pleased to hear you had a positive experience with us and would highly recommend us! I will be sure to pass on your thanks to Mr Krishnan, Maxine, Diane and the rest of the team involved in your visit.

“For years my breast have been my biggest insecurity, fluctuating a lot with my weight over the years resulted in a massive loss off volume, it would stop me wearing certain things and not feeling good in my own skin. I finally took the bullet after many recommendations to undergo Augmented Mastopexy with Pall Mall. My Surgeon Dr Hussain is a miracle worker, I am currently 9 days post op and feeling already so much better about myself. I can’t wait to see the full results in the months to come!”

Helpful Report

Hi there, thank you for taking the time to leave a five-star review. We're delighted to hear you are already feeling so much better following your cosmetic surgery procedure with Mr Hussain. I will be sure to pass on your kind words to everyone involved in your visit!

“I had breast augmentation surgery at Pall Mall Cosmetics by Mr Prasad and I am absolutely over the moon with my results. Mr Prasad really understood what I wanted and I’m truly amazed at how natural they look, they have definitely given me such a confidence boost and I’m so happy with them. My patient coordinator was Natalia and she was always there to answer any questions I had before and after surgery - she always reassured me and made sure all my queries were answered. On the day of surgery my nurses looking after me were just amazing as well. I chose Pall Mall as it was recommended by close friends and I’m truly so happy with my choice, I have had the best experience and would recommend Pall Mall to everyone. Thank you to Mr Prasad, Natalia and the amazing team at Pall Mall.”

Helpful Report

Hi there, thank you for taking the time to leave such a detailed five-star review. We're delighted to hear that you are over the moon with your cosmetic surgery results. I will be sure to pass on your thanks to Mr Prasad and the rest of the Pall Mall team involved in your visit!

“Had a tummy tuck , on day 7 Surgeon was just amazing dr krishman put me so at ease and knew exactly what i needed and put me so much at ease ! Maxine did my pre op , she was fantastic told me exactly what to expect and went yesterday for a check up and she was brilliant. She is so real and as she has had the same surgery knew everything inside out - she is a massive asset to pall mall and a proper scouser like myself! Could not recommend enough , when u have someone like maxine looking after u post surgery your lucky shes the best x”

Helpful Report

Hi Maria, thank you for taking the time to leave a five-star review. We're so pleased to hear you had a positive experience with us. I will be sure to pass on your kind words to Mr Krishnan and Maxine!

Pall Mall Cosmetics is rated 4.8 based on 291 reviews