From my initial consultation with Dr Krishnan & meeting my patient coordinator Vicky, I knew this was the place, I didn’t feel nervous at all, I came out excited. Dr Krishnan was very reassuring and I felt comfortable around him & Vicky was so lovely. From consultation date to surgery date was only around 7 weeks & Vicky was by the phone supporting me every step of the way, wether that was 7am in the morning or 7pm at night, she always spoke in a way I understood and wasn’t full of medical jargon, I honestly felt like I was speaking with a friend & without Vickys support I don’t think I would have been as calm and relaxed as I was. When I arrived at Pall Mall on surgery day, every single person I met along the way was so lovely, I had my own room with a toilet & a TV, the surgeon and anaesthetists came round to see me, again making me feel very comfortable and relaxed & answered any questions I had. The lady assisting with the anaesthetist ensured I went to sleep thinking of my daughter, after a story I told her going into surgery, she made a little comment as I was drifting off & I will never forget how lovely that was of her. Once I came round and was in my room, the nurses were also all so accommodating, with anything I asked, nothing was too much, they were all very happy, positive, the whole experience was second to none, I never felt like a hindrance. Overall my experience was a 10/10, I didn’t want to go home haha! I would recommend pall mall to everybody! I cannot comment on my results as of yet as I can’t see them until my post op appointment, but I’m sure they will be great! Thank you so much to everybody here, I had an amazing experience ♥️ Tummy tuck & Muscle repair