PalletOnline Reviews

Name: PalletOnline
Address: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire
Rating: 4.72

4.7 Rating 1,951 Reviews

92 %

of reviewers recommend PalletOnline

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money service. Collected on the day quoted and presumably delivered. Communication needs improvement.”

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Posted 3 years ago

Hi Christopher, Thank you for your review and feedback. It's great to hear you found our services value for money! I'm sorry to hear you think our communication needs improvement. We pride ourselves on great customer service, so this was a little disappointing to read. If you have time, it would be much appreciated if you could pop us over a quick message on Live Chat with some suggestions on how we could improve. I've also checked the tracking for this booking, and I can see that your goods were successfully delivered on the 13th July. For added convenience, you can track your order every step of the way using the tracking page on our website. Kind regards, PalletOnline

Posted 3 years ago

“The only thing that could have been better would have been giving me a time frame shorter than a day to wait in for collection. Apart from that a great service.”

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Posted 3 years ago

“Good service. Tracker could be better as not updated.”

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Posted 3 years ago

Hi Marie, Thank you for your review and feedback. It's great to hear you received a great service from us! I'm sorry to hear you think our tracking isn't as good as it could be. If you have time, we'd love to get some feedback from you about how we could improve this. We welcome you to get in touch with our team via Live Chat to share your thoughts. Kind regards, PalletOnline

Posted 3 years ago

“Very happy with the service. Would improve if text advising of collection and/or delivery gave slightly more than 10minutes notice! I understand this is not always possible but .....”

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Posted 3 years ago

“Good prices and collected on time”

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Posted 4 years ago

“My pallet was delayed in transit but when I contacted PalletOnline they kindly arranged for delivery on a Saturday”

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Posted 3 years ago

“Really nice and professional service, we will use them again”

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Posted 3 years ago

PalletOnline is rated 4.7 based on 1,951 reviews