Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and control subscription. Beautiful smell and tasting coffee”

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Posted 5 years ago

“Loving the coffee so far!”

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Posted 5 years ago

“Fresh and tasty coffee, lovely range of flavours. Flat packed to fit through the letterbox. Brilliant!”

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Posted 5 years ago

“Wow I am loving my Pact coffee and slightly obsessed with using my V60 filter cup😊. It is exceptionally good value, and a whole months worth of coffee costs me the same as 2 coffee out!! The smell is just divine in the morning ☕️”

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Posted 5 years ago

“Excellent customer service and fast response. Very friendly user interface and plenty of options in what coffee you like. I always get them to choose my coffee and I have been dissapointed. Mega bonus is the fare trade scheme!”

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Posted 5 years ago

“Unbelievable Coffee ! Just simply marvellous . A great service also .”

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Posted 5 years ago

“I love the coffee and its great that I can order to match what I need”

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Posted 5 years ago

“I received the Bella Vista pouch. It was delicious but it didn't last as long as I expected; only because I probably had more cups per day than I should ;o))”

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Posted 5 years ago

“I love the coffee and when I run out of my 3 bags I will be back 100%”

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Posted 5 years ago

“The coffee we received is wonderful. Very smooth with hints of dark chocolate. Perfect for the morning. Happy to have discovered your responsible company.”

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Posted 5 years ago

“Good product. Good service.”

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Posted 5 years ago

“The coffee is the best and the service is great too. Very happy :)”

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Posted 5 years ago

“Love my pact coffee experience. 👍😁”

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Posted 5 years ago

“Excelent service overall, they tell an interesting story and proceduce delicious coffee! As a new home barista, going through the various beans is an adventure! Love how they make it feel very customised/personal, and for the price having it delivered to your door is a treat.”

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Posted 5 years ago

“Love the Pact concept and really enjoy getting fresh coffee delivered regularly. The Pact offering and informed content are excellent and the free V60 to get things started was a real treat!”

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Posted 5 years ago

“The best coffee I've ever brought”

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Posted 5 years ago

“Only had one packet so far - loved the tasting notes available and the v60, great addition to my morning routine. My only criticism is that it would be great to have a reusable coffee filter!”

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Posted 5 years ago

“I’ve been using pact coffee for a couple of months; I’ve never had had such fresh coffee from any supplier. It’s delivered every month, beautiful coffee with a constant high quality taste. It’s just brilliant and I won’t be looking for any other supplier.”

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Posted 5 years ago

“What can I say about Pact? The coffee, the price and the customer service are all on the same level. Best in class!”

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Posted 5 years ago

“The coffee is superb, the pricing is good. Very quick delivery when ordering too. And the customer service is second to none, absolutely brilliant. Everything about this company is great. I’m so glad I chose Pact when deciding on a coffee supplier.”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews