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Pact Coffee Reviews

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

4.7

Based on 2,148 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Pact Coffee 5 star review on 2nd April 2022

Pact Coffee 5 star review on 2nd April 2022

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Pact Coffee 5 star review on 9th February 2021

Pact Coffee 5 star review on 1st December 2020

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely. Nearly through my 1st pack. Tastes great. I don’t drink lots of coffee but enjoy a few times a week. Lovely aromas and delicious taste. Looking forward to my next delivery.”

Posted 2 years ago

“I love the flavours and how you can switch and change your subscription whenever you like.”

Posted 2 years ago

“Pact are a really great company all around, and I'm truly impressed. The quality of the coffee; the price you pay; their global ethics; delivery speed; customer service and enquiry response time...... everything is just great. Thank you Pact.”

Posted 3 years ago

“Great service. The bag delivered tells you when the beans were roasted, bagged and posted. Really fresh and I'm loving the quality so far!”

Posted 3 years ago

“Recommended. Delicious coffee.”

Posted 3 years ago

“Since using pact coffee I have been very pleased with the level of service from the types of coffee to the speedy of delivery. I would highly recommend subscribing to any coffee lovers.”

Posted 3 years ago

“Since using pact coffee I have been very pleased with the level of service from the types of coffee to the speedy of delivery. I would highly recommend subscribing to any coffee lovers.”

Posted 3 years ago

“I think the service is excellent and now I have changed the frequency of delivery and moved away from the house blend (which I really liked )to more exciting and challenging tastes I’m really enjoying my one cup of coffee a day. Makes my morning!”

Posted 3 years ago

“The coffee is of a very high quality, at a great price too. It is also a nice touch knowing where your coffee is coming from and who is growing it.”

Posted 3 years ago

“Great coffee at a good price. Delivery is quick and account is easy to use and update.”

Posted 3 years ago

“Excellent coffee, speedy delivery, coffee is fresh and tasty. It comes with a filter which makes it so easy to get a fresh coffee. Has certainly made working from home better!”

Posted 3 years ago

“I love the coffee and think it’s priced just right.”

Posted 3 years ago

“Very good coffee. Outstanding customer service. And like the element of surprise of having different coffees delivered.”

Posted 3 years ago

Many thanks for taking the time to leave your review - thrilled to hear you're enjoying your Pact journey and if we can ever help with anything, we're always here to help!

Posted 3 years ago

“Really great coffee selection and quality and so great to have it delivered. Honestly cant fault this service, give it a go!”

Posted 3 years ago

Thanks so much for taking the time to leave your review! Really pleased you are enjoying your Pact brew.

Posted 3 years ago

“Great coffee that is priced right.”

Posted 3 years ago

“Great service, amazing barista quality coffee”

Posted 3 years ago

“I love everything about Pact and what they stand for! The coffee is so reasonably priced, it's amazing coffee that's easy and quick to brew, and the deliveries are seamless and so quick (especially if you need a quick top up of coffee when you're running out)! Their customer service is amazing, and very responsive as well. And to top it all off, they're doing their bit to ensure fair trade. There's nothing to be unhappy about!”

Posted 3 years ago

Hi Danielle, thanks for taking the time to leave your review! So pleased you find your Pact journey easy to manage and are enjoying the delicious brews we send. Of course, we are always here to help too if there is ever anything that crops up as you sip your way along your coffee journey.

Posted 3 years ago

“Super smashing great What a bullseye of a coffee Super fresh smashing the competition and great price for a fair trade quality coffee👍”

Posted 3 years ago

“Beautiful smooth decaf coffee. I love getting my little packages of coffee each month - feels like a nice treat each time I drink it 👍”

Posted 3 years ago

“Lovely coffee, well packed. A great present!”

Posted 3 years ago

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Pact Coffee is rated 4.7 based on 2,148 reviews