Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick deliveries after order...just tried the home blend: delicious with a hint of chocolate flavour as promised!”

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Posted 5 years ago

“Have been enjoying my first Pact coffee as an alternative to treating myself to takeaway coffee. The coffee in my first delivery was lovely and I’m looking forward to the next. Love the flexibility around types and delivery and also my free V60. The whole kitchen smells beautiful when I’m making it and my daughter is repurposing the coffee grounds into body scrubs.”

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Posted 5 years ago

“Pact coffee selection is delicious and their customer support is fantastic. 5 star company for sure!”

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Posted 5 years ago

“Great coffee always delivered on time.”

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Posted 5 years ago

“Awesome service and coffee. Fresh roast and quickly despatched coffee. Can only recommend.”

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Posted 5 years ago

“It’s early days , only just over a month into my subscription with 2 orders consumed . Very impressed with the coffee bean quality , nice flavours and aromas and very prompt and efficient service .”

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Posted 5 years ago

“Some really interesting and varied tasting coffees in the middle plan, good price and honestly just unsure how well I'd function without this service ;-) ☕️”

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Posted 5 years ago

“Lovely coffee. Deliveries finally coming on time (for now...thanks Covid), and a smashing customer service team.”

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Posted 5 years ago

“Coffee arrives quickly in fab packaging and is the perfect amount for 2 of us for a month. We enjoy trying the new flavors each month, and being able to rate them means we can get our favorites again. Price is great and the subscription service is fab as can get coffee when you need it or delay a delivery if your not quite ready.”

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Posted 5 years ago

“Amazingly easy. Amazingly tasty.”

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Posted 5 years ago

“Just recieved my order and i love it. Beautiful coffee”

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Posted 5 years ago

“Oit of this world”

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Posted 5 years ago

“The coffee is great and the expertise that has gone into sourcing, roasting and blending is brilliant. We love the personal touch. What a great way to experience coffee; sent direct to your door with such good care and attention.”

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Posted 5 years ago

“In my experience, Pact's customer service is first class. The first packet of Pact Coffee I received was excellent and I am looking forward to receiving the second any day now.”

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Posted 5 years ago

“Excellent coffee and excellent service both for business and personal use. Always have a range of roasts to suit all tases.”

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Posted 5 years ago

“Love this service! The coffee is fantastic, the packaging is simple and effective. The customer service is wonderful. I would recommend Pact to anyone who enjoys a good cup of coffee.”

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Posted 5 years ago

“I've been ordering the House Espresso beans for years now and have recommended Pact to many people. The coffee is great and it's very useful to have it delivered through your door. The ability to "send asap" when you're running low earlier than usual is extremely useful, often arriving the next morning. The website is very quick and easy to use so it only takes seconds.”

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Posted 5 years ago

“Decaf Asomuprisma tasted great and didn't keep me awake at night, which is what I wanted!”

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Posted 5 years ago

“The service is fantastic and the coffee amazing. I particularly appreciate that the coffee is packed so that it fits through a letter box.”

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Posted 5 years ago

“I’ve loved everything about the experience so far.”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews