Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faster than scheduled delivery. Seth was really nice and helpful. I haven't built the purchased swing yet, but the parcel and parts are in perfect condition.”

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Posted 4 years ago

“Friendly and efficient superb and fast delivery by Mo”

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Posted 4 years ago

“First class after sales service, excellent helpful staff, quick email reply”

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Posted 4 years ago

“Fast delivery, easy to put together, great quality, kids absolutely love it. Thank you so much outdoor toys! Will be shopping with you again in the future for sure.”

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Posted 4 years ago

“Arrived quickly and nice delivery man too. Not erected yet but all looks good quality ,my grandkids will love it.”

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Posted 4 years ago

“Not assembled the climbing frame yet but delivered 5 days earlier than quoted which was good. Kept up to date with date and time and very helpful delivery driver- Seth.”

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Posted 4 years ago

“Kids just love the button swings.”

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Posted 4 years ago

“Seth- friendly and helpful”

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Posted 4 years ago

“Excellent git product out straight away”

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Posted 4 years ago

“Good quality product. Easy assembly. Easy ordering and fast delivery by Seth who was quite helpful.”

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Posted 4 years ago

“Easy ordering, delivery with in expected time frame. Good quality product. The grandchildren will have a lot of fun when we erect it. Only one thing I’d change is, it would be good if a text message on the day of delivery was sent. The tracking number didn’t work, I know it’s difficult times but information on the delivery day would be good. I would use again and recommend this company to anyone.”

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Posted 4 years ago

“Exceptional customer service”

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Posted 4 years ago

“Brilliant service and I’ve finally had good enough weather to build the play area - it’s amazing! Only slight issue is that the instructions could maybe tell you what order to build each part in? I appreciate that the systems are modular, but it took a bit of figuring out. However, great product and great service, definitely recommend.”

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Posted 4 years ago

“Really pleased with our product. The delivery driver Omar was really helpful, explaining loads about the kit and even put it where we wanted it.”

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Posted 4 years ago

“Great slide. Delivered on time”

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Posted 4 years ago

“Delivery arrived today at the exact time confirmed via SMS in advance. Seth the delivery driver was very polite and helpful. Looking forward to erecting/install this weekend.”

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Posted 4 years ago

“Brilliant product, lovely design and easy to build! Very happy and would highly recommend!”

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Posted 4 years ago

“Very good service from ordering to being delivered would definitely recommend”

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Posted 4 years ago

“Our delivery driver Seth was brilliant, arrived within the time slot and helped me get the items into the back garden. Items themselves seem well made, I've now got an excited 5 year old who can't wait to play on her new swingset - I just need to build it now!”

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Posted 4 years ago

“Great item, arrived in good time”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews