Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seth our delivery driver was very polite and on time, customer service sent me an email with the tracking which was easy to follow as well as having a text message to confirm it was arriving today and when we were next to be delivered. Is a nice sturdy piece of kit for our kids to have years of fun with, clear instructions and made out of quality wood, brackets are solid and swing brackets too!”

Helpful Report

Posted 4 years ago

“Quick delivery and easy enough to assemble. The company was very good at communicating via telephone and email. Would recommend”

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Posted 4 years ago

“Excellent service and quality item. Bought the ride on plane for my grandson and it is great. Thank you!”

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Posted 4 years ago

“Just bought a swing. When I was having trouble checking out. I messaged the the help line. Amazingly, I received a helpful and polite response almost instantly.”

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Posted 4 years ago

“Seth helped remove all parts from the van, very helpful.”

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Posted 4 years ago

“Ordered a rebo climbing frame with slide/swings and climbing wall. Excellent quality, delivered on time. Only complaint is that we did follow the instructions but actually would have been easier to do some tasks in slightly different order (eg much easier to install climbing rocks before attaching wood slats to the frame) Kids already love it and think it will last them a number of years”

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Posted 4 years ago

“Product looks really good. Mo was brilliant with the delivery”

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Posted 4 years ago

“Seth the delivery driver was polite and asked if there was anywhere in particular I needed my order as it was in a quite a few pieces, very helpful.”

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Posted 4 years ago

“Very happy with delivery. Delivered in time by a very helpful driver named SETH. He was very helpful and considerate. I haven't erected the apparatus yet but am happy to far”

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Posted 4 years ago

“Very fast delivery. Good quality items.”

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Posted 4 years ago

“Excellent service, very quick delivery and great product. My daughter loves her swing.”

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Posted 4 years ago

“Mo our delivery driver was very friendly and helpful.”

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Posted 4 years ago

“Great delivery from Seth, thanks for your help.”

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Posted 4 years ago

“Super quick helpful service”

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Posted 4 years ago

“Not opened or assembled yet but great delivery from Seth Thanks”

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Posted 4 years ago

“Cheers Seth, I have not started building it yet. Delivery went smooth and Seth seems like a top bloke.”

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Posted 4 years ago

“Not put together yet but Mo the delivery driver did a cracking job.”

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Posted 4 years ago

“The delivery guy Seth was great I wasn’t in at the time I spoke to him through ring doorbell and he wait for me to finish the school run and helped me take all the delivery in to the side entry really friendly.”

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Posted 4 years ago

“Great service online. Delivery well before date given and updated on a time of arrival”

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Posted 4 years ago

“Not opened or assembled yet but Seth was a good delivery guy and helpful. Thanks”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews