Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,725 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and easy to order, had an issue where I ordered 2 swings when I only meant to order 1. Contacted Outdoor toys next day and they rectified the issue and sorted a refund straight away, got the money back within 2 days and had my delivery of the single swing that same week. Delivery came and driver called Mo I think helped move it and was very helpful too.”

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Posted 4 years ago

“Mo Was fantastic - great service thank you!”

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Posted 4 years ago

“The quality’s is perfect. Easy to put together and kids love the swings. Delivery was standard 7 days roughly. Defo recommend”

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Posted 4 years ago

Good Afternoon, Thank you for your lovely review. We are delighted to hear that your kids love their new swing set. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Mo was great”

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Posted 4 years ago

“Swing set arrived a few days earlier than expected / did get an email saying it was dispatched, but no tracking number. However, it bring lockdown I was in to receive it! Mo, the delivery driver was very polite, happy and social distancing was great. 🤩 Haven’t put swing up yet, but everything looks sturdy.”

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Posted 4 years ago

Good Afternoon, Thank you for your wonderful feedback. We are very pleased to hear that you are happy with your shopping experience with us. We hope you will be delighted with your new swing set. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Seth, was on time and helpful”

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Posted 4 years ago

“Mo was lovely, polite and helpful”

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Posted 4 years ago

“Delighted that Seth was on time and very helpful”

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Posted 4 years ago

“Very helpful customer service”

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Posted 4 years ago

“Mo great service! Thank you 😊”

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Posted 4 years ago

“Seth my delivery driver was a very cheerful and helpful guy. A credit to outdoor toys. Many thanks.”

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Posted 4 years ago

“Item delivered by Mo. Very helpful and polite chap. Excellent customer service. 👌”

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Posted 4 years ago

“Delivered on time chap very polite and helpful”

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Posted 4 years ago

“Mo was a great help!”

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Posted 4 years ago

“Very quick delivery and polite delivery driver who helped”

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Posted 4 years ago

“Very happy with MO delivering my swing undamaged and on time”

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Posted 4 years ago

“Mo, delivered with great customer service. Very friendly. Quality product.”

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Posted 4 years ago

“Mo was just amazing: very kind, very helpful and very nice. I’m sure my daughter will love her new swing ❤️ Thank you very much indeed!”

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Posted 4 years ago

“MO GREAT CANT COMPLAIM AT ALL”

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Posted 4 years ago

“Mo was brilliant.”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,725 reviews