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Orthotix Reviews

4.6 Rating 1,689 Reviews
91 %
of reviewers recommend Orthotix
4.6
Based on 1,689 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,,
OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
City and County of Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
This is the second pair I have purchased the first pair was great excellent quality unfortunately this pair after wearing them only once the stitching is coming undone along the back and front am vary disappointed
Helpful Report
Posted 1 year ago
The recommmended size is nea impossible to wear. Buy a size larger.
Helpful Report
Posted 1 year ago
Service good Product rubbish- hernia pants Uncomfortable while not actually proving much support to hernia Cheap truss under normal pants much more effective
Helpful Report
Posted 1 year ago
Unfortunately this brace didn’t work for me, if you are at least 5’8” and have model thin legs I expect its brilliant, unfortunately I’m not so brace would not stay on, it was just to long for my short legs, as you have to cut the straps to try fitting I’m unable to return. My advice is if you need a knee brace do your research thoroughly before purchasing
Helpful Report
Posted 1 year ago
Although I have given an acceptable mark is because the pants are well made however I have a 30ins waist and ordered a small size which when I tried on basically would have stopped my circulation they were so tight. So now I have a brand new pair of what I would say are expensive pants that I can’t wear. Therefore I have to look at ordering a larger size but I am apprehensive about this because if they are too large they won’t do the job and I’ll be left with another pair of expensive pants. What I believe should be considered by the company is a means to return the item if like me the pants do not fit.
Helpful Report
Posted 1 year ago
Item arrived quickly & seems to be well made. I'm not quite sure it's what I need however as I've other things going on with my foot. Probably fine for bunion problems. And also think the gel is a bit too "soft" for my needs
Helpful Report
Posted 1 year ago
Although the the separating comb appeared soft and comfortable, I had difficulty keep it on my toes. I can't blame the separator if my toes don't accommodate it.
Helpful Report
Posted 1 year ago
Customer service is good, but there are too many products that are not fit for purpose.
Helpful Report
Posted 1 year ago
Unfortunately I have not received it yet so cannot write a review
Helpful Report
Posted 1 year ago
Purchase easy. Standard delivery within 4 days was good. Separators may be OK for the small toes but they do not provide enough support or protection between my big and second toes. Therefore the product illustration is misleading.
Helpful Report
Posted 2 years ago
Comfortable to wear but needs for confidence to grow that it will do the job. Bought the Universal size but did not receive the additions to make the adjustment Disappointing
Helpful Report
Posted 2 years ago
They are rather narrow and seem to slip about within my shoe when walking.
Helpful Report
Posted 2 years ago
The item was slightly slow to arrive but very happy with the quality and service generally.
Helpful Report
Posted 2 years ago
I would give for it three stars ⭐️⭐️⭐️ . The quality is really good(5 stars ⭐️⭐️⭐️⭐️⭐️), but I had even bigger one. I couldn’t find the same product, about that I bought this, which is not too big as I imagined for size L. The company is trustworthy ! I hotly recommend ( 5 ⭐️⭐️⭐️⭐️⭐️stars). Thank you
Helpful Report
Posted 2 years ago
It said fits any toes but I needed it to ho round second to last small toe as this toe is crooked and needs to be pulled towards little toe, so need to wrap around small toe, didn't work
Helpful Report
Posted 2 years ago
I bought this knee support, which fitted perfectly when I tried it on. However, on actually wearing it whilst walking, it kept falling down. To be fair when I ordered it I was told that if the size was too big then I could swap it for the smaller one. The problem arose when I started using it unfortunately, so I presume I would be unable to send it back. This has happened with other knee supports I have purchased from different companies.
Helpful Report
Posted 2 years ago
Ordered X-Large as I measured in the middle of X-Large range but these are very very tight bearable to wear while standing but uncomfortable when sitting. Would have liked to try on and if to tight exchange for 2xl but apparently when tried on you cannot exchange £67 a lot to pay and no option to change which is a shame as look to be a quality product.
Helpful Report
Posted 2 years ago
Hi Phil We are sorry to hear that the extra large size did not fit, we do offer a free exchange or refund for all orders placed. We understand our customers have to try products on we just ask that the return is in original condition and packaging. If you would like to send us an email at enquiries@orthotix.co.uk we can help with the exchange. Many Thanks Orthotix
Posted 2 years ago
Found it difficult to fit but seems to work
Helpful Report
Posted 2 years ago
An excellent idea But not suitable for bent big toes Completely the wrong shape
Helpful Report
Posted 2 years ago
Unfortunately it was very tight, I used the measure it recommended , but I’ve had a hysterectomy and I can’t wear it
Helpful Report
Posted 3 years ago
Orthotix is rated 4.6 based on 1,689 reviews