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Orthotix Reviews

4.6 Rating 1,477 Reviews
92 %
of reviewers recommend Orthotix
4.6
Based on 1,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
5 stars! Great family company , products arrived swiftly and husband very pleased with fit after surgery. would do business again. Thanks
Helpful Report
Posted 3 years ago
Product is good but let down by courier DHL …… next day service supposed to be Friday turned out to be following Monday !
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Posted 3 years ago
I ordered it expecting to reach me in a week by ordinary standard post but came within 3 days the order system regarding size and fitting was spot on when putting order in. Many thanks
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Posted 3 years ago
Although we measured carefully the pants were too tight to wear However they arrived v quickly
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Posted 3 years ago
Great product (second time ordering splints, same quality as before) and excellent, personal customer service.
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Posted 3 years ago
I called as I had problems with the web site. The staff were extremely helpful both times I called. My call was answered quickly and my issue sorted out. The price was much better than elsewhere and delivery was prompt
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Posted 3 years ago
Brilliant Company to purchase from and a quick delivery
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Posted 3 years ago
Very pleased has taken a lot of problems away and made me more confident to walk
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Posted 3 years ago
Fantastic service and an excellent product. Velcro is very strong and holds in place exceptionally well. I thoroughly recommend this brace.
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Posted 3 years ago
I have found ordering on the Orthotix website straight forward & painless! Delivery has been speedy & I was fully notified of progress. So far the product-hernia briefs- has served me well. Thankyou, Craig Dyer.
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Posted 3 years ago
Very quick efficient service. My wrist bracer was recommended by my physio. It is very comfortable and effective.
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Posted 3 years ago
Easy to order. Good price.
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Posted 3 years ago
I purchased the small size. Did find the thumb area was very tight and long, it fitted over my knuckle. It did start to feel more comfortable as day went on.
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Posted 3 years ago
Stickability if Velcro is huge. Difficult to disengage when holding dressing. Somewhat difficult to get the right tension between support and dressing. Gonna try the 9in to see how that works.
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Posted 3 years ago
The order arrived promptly, well packaged and the product seems to be good quality.
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Posted 3 years ago
Great product and excellent service thanks
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Posted 3 years ago
My son leg length it is 35cm but it was to large. The mechanisms it was poor quality, the button block/unblock wasn’t work well. But I was desperate to have a brace for my son so I cut the metal and use like this
Helpful Report
Posted 3 years ago
Hi We are sorry that this has happened and that you feel the mechanisms is of poor quality. I believe from your original correspondence the measurements that were given are different to the measurements you have mentioned above. If we were notified upon receipt that the knee support was unsuitable in size we could have issued a refund for you to purchase something more suitable. As this has now been modified we are unable to have this back I'm afraid. Many Thanks Orthotix
Posted 3 years ago
Excellent product and delivery service. Arrived earlier than the deadline. This is the second time we have purchased this item.
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Posted 3 years ago
Product is good and it arrived quickly. Helpful for my son's severs disease.
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Posted 3 years ago
Excellent products from a excellent company,plus fast delivery
Helpful Report
Posted 3 years ago
Orthotix is rated 4.6 based on 1,477 reviews