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Orthotix Healthcare Reviews

4.6 Rating 1,949 Reviews
91 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 1,949 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
Great service
Helpful Report
Posted 2 years ago
No Stars!!!!Not worth the money, not a good product. Followed the measurement guide to order correct size. The thumb hole is far too narrow and tight to the point where it cuts of the circulation causing more issues. I contacted customer services over a week and half ago to discuss and have heard nothing! I was sent this review email though?!
Helpful Report
Posted 2 years ago
Hi Lisa We are sorry that you are unhappy with your purchase and also that you haven't had a reply from us via email. I have checked our emails and I can't seem to see any previous correspondence from you but this could have just gone into our junk mail this can sometimes happen. I have sent you a returns label for you to return the item and we can exchange or refund this for you. Many Thanks Orthotix
Posted 2 years ago
I ordered my knee brace and it arrived the next day as ordered . Unfortunately I ordered the wrong size but following a phone call the correct size was dispatched and arrived again the next day with a returns label . Brilliant customer service and excellent quality product
Helpful Report
Posted 2 years ago
Quick and efficient service.
Helpful Report
Posted 2 years ago
Excellent customer services.
Helpful Report
Posted 2 years ago
Hassle free ordering and super quick delivery. Would highly recommend
Helpful Report
Posted 2 years ago
The products are very good quality and the prices are reasonable. The customer service is excellent and they give great advice and support.
Helpful Report
Posted 2 years ago
Super easy to put on. Comfortable enough to sleep in. The best brace I’ve used!
Helpful Report
Posted 2 years ago
I have had a hernia since it was diagnose over eighteen months ago. It has limited my daily routine. I have had to lie down frequently so it goes back in place. I had a truss prescribed by my doctor but it was extremely uncomfortable and impossible to wear. My wife discovered Orthotic boxer shorts on the web page. I was dubious about this garment. I hesitated to put them on. I am delighted that I did. They are remarkable at keeping the hernia in place. We have ordered another pair as I don’t want to spend time without wearing them when they have to be washed and dried. Excellent garment.
Helpful Report
Posted 2 years ago
Only got sent leg gaiters. Haven’t received arm gaiters as yet
Helpful Report
Posted 2 years ago
Hi Debbie We have just checked your order and its for 1 x Pair of Orthogaiters. These can be used for arms or legs. If you require a pair for arms and legs you will need to order another pair. Many Thanks Orthotix
Posted 2 years ago
I am very pleased with all my purchases from Orthotix. Would definitely use them again when required. The deliveries were on time and safely delivered to me and also through the letterbox. I am giving them 5/5 for ratings.
Helpful Report
Posted 2 years ago
Great service and product. I’m very happy thanks.
Helpful Report
Posted 2 years ago
A little bit fiddly to set up initially but once set up it works well
Helpful Report
Posted 2 years ago
The Boxia makes walking after my stroke easier and with more confidence. Without it my foot droops a little and hangs to one side. The Boxia levels out my foot and I can place it flat on the ground which helps greatly . After a few months of wearing the Boxia my foot is beginning to position itself normally. Tony Swainston .
Helpful Report
Posted 2 years ago
I've got arthritis at the base of my thumb and this gives me the support that I need and eases the pain .
Helpful Report
Posted 2 years ago
Great job, easy to wear.
Helpful Report
Posted 2 years ago
I ordered on-line and got confirmation of order shortly after that. Arrived 2 days later by Royal Mail. Excellent service. Great product.
Helpful Report
Posted 2 years ago
Firm but not cumbersome
Helpful Report
Posted 2 years ago
Very prompt delivery. Thumb spica good quality and does the job well. Thank you
Helpful Report
Posted 2 years ago
Very professional service, quick delivery. Would highly recommend, and wouldn’t hesitate to order from them in the future.
Helpful Report
Posted 2 years ago
Orthotix Healthcare is rated 4.6 based on 1,949 reviews