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Orthotix Reviews

4.6 Rating 1,477 Reviews
92 %
of reviewers recommend Orthotix
4.6
Based on 1,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
The quality of these gel inserts is excellent. They are very robust and separate my toes perfectly. Very comfortable to wear. Excellent service from orthotix and quick delivery.
Helpful Report
Posted 3 years ago
The service was fine and fast. Unfortunately, I ordered the wrong size and so have not been able to try out the garment.
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Posted 3 years ago
Did not arrive on time when told it would ,, but pleased with the product
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Posted 3 years ago
I have purchased from Orthotix on several occasions. Excellent quick efficient customer service. Would definitely recommend Irthotix
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Posted 3 years ago
I have received an email to say my order has gone to the incorrect address so I am not sure what to do .
Helpful Report
Posted 3 years ago
Hi Kevin We are sorry to hear you have had an issue with your delivery. Looking at the tracking it seems that Royal Mail has sent it to the incorrect Depot and it is being re-routed. As the delivery left us Thursday 14th April and it was a double Bank Holiday there might be a slight delay. Any problems at all please email us at enquiries@orthotix.co.uk. Many Thanks, Orthotix
Posted 3 years ago
Excellent product really helping
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Posted 3 years ago
Purchased as measurements for xsmall would fit as very thin thighs due to illness. I had ordered and returned others as their sizing was incorrect. Thrilled as this knee brace was true to size. It’s a perfect fit, great quality and fast delivery. First time had a perfect fit. Highly recommend both brace and company.
Helpful Report
Posted 3 years ago
Disgusted with £50 pair of pants. XL purchased, played golf in them today, cut me in half. Obviously need XxL. Now can’t send back l assume. Size chart must be wrong
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Posted 3 years ago
Excellent prompt service.
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Posted 3 years ago
Excellent, fast delivery well packaged product exactly as advertised thankyou
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Posted 3 years ago
arrived within 24 hours of order. I wish I had known about the scrotum support before my hydrocele op.
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Posted 3 years ago
I believe the product itself to be excellent but the sizing guide in my particular case was poor. I was at the upper end of Medium according to the guide. However, they are far too tight and actually cause discomfort. I will not be able to wear the product. I will however, reorder a larger size as I can see that it’s a well made item. So a strange review really as it is a good product but I can’t leave a good review due to the sizing advice.
Helpful Report
Posted 3 years ago
They are doing the job of supporting my hernia, however, although they are washed by hand, the material is not of good quality. They are showing signs of wear around the waistband with fraying material threads which I've had to cut off and the elastic is ruffled instead of smooth & flat. I hope the second pair I've just bought is better, especially as they are not cheap
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Posted 3 years ago
Quick delivery. Great product.
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Posted 3 years ago
An excellent organisation to deal with. The products were of really good quality as described. The communication and delivery could not be faulted. Recommended
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Posted 3 years ago
Excellent customer service and product.
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Posted 3 years ago
Supplied exactly what I wanted as per their description very quickly. Price reaonable. Very pleased.
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Posted 3 years ago
Good quality, I use it post hernia op and I can say it is doing its job
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Posted 3 years ago
Excellent product and very good service Fast delivery too
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Posted 3 years ago
Excellent Customer service .
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Posted 3 years ago
Orthotix is rated 4.6 based on 1,477 reviews