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Orthotix Reviews

4.6 Rating 1,150 Reviews

92 %

of reviewers recommend Orthotix

Company Reviews

Product Reviews

4.6

Based on 1,150 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 9th May 2024

Orthotix 5 star review on 4th November 2023

Orthotix 5 star review on 4th November 2023

Orthotix 5 star review on 31st May 2023

Orthotix 5 star review on 22nd October 2022

Orthotix 5 star review on 1st September 2022

Orthotix 5 star review on 16th July 2022

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great, they were really helpful when I got the sizing wrong”

Posted 2 months ago

“Great service”

Posted 3 months ago

“No Stars!!!!Not worth the money, not a good product. Followed the measurement guide to order correct size. The thumb hole is far too narrow and tight to the point where it cuts of the circulation causing more issues. I contacted customer services over a week and half ago to discuss and have heard nothing! I was sent this review email though?!”

Posted 3 months ago

Hi Lisa We are sorry that you are unhappy with your purchase and also that you haven't had a reply from us via email. I have checked our emails and I can't seem to see any previous correspondence from you but this could have just gone into our junk mail this can sometimes happen. I have sent you a returns label for you to return the item and we can exchange or refund this for you. Many Thanks Orthotix

Posted 3 months ago

“I ordered my knee brace and it arrived the next day as ordered . Unfortunately I ordered the wrong size but following a phone call the correct size was dispatched and arrived again the next day with a returns label . Brilliant customer service and excellent quality product”

Posted 3 months ago

“Quick and efficient service.”

Posted 3 months ago

“Excellent customer services.”

Posted 3 months ago

“Hassle free ordering and super quick delivery. Would highly recommend”

Posted 3 months ago

“The products are very good quality and the prices are reasonable. The customer service is excellent and they give great advice and support.”

Posted 3 months ago

“Super easy to put on. Comfortable enough to sleep in. The best brace I’ve used!”

Posted 3 months ago

“I have had a hernia since it was diagnose over eighteen months ago. It has limited my daily routine. I have had to lie down frequently so it goes back in place. I had a truss prescribed by my doctor but it was extremely uncomfortable and impossible to wear. My wife discovered Orthotic boxer shorts on the web page. I was dubious about this garment. I hesitated to put them on. I am delighted that I did. They are remarkable at keeping the hernia in place. We have ordered another pair as I don’t want to spend time without wearing them when they have to be washed and dried. Excellent garment.”

Posted 3 months ago

“Only got sent leg gaiters. Haven’t received arm gaiters as yet”

Posted 3 months ago

Hi Debbie We have just checked your order and its for 1 x Pair of Orthogaiters. These can be used for arms or legs. If you require a pair for arms and legs you will need to order another pair. Many Thanks Orthotix

Posted 3 months ago

“I am very pleased with all my purchases from Orthotix. Would definitely use them again when required. The deliveries were on time and safely delivered to me and also through the letterbox. I am giving them 5/5 for ratings.”

Posted 3 months ago

“Great service and product. I’m very happy thanks.”

Posted 3 months ago

“A little bit fiddly to set up initially but once set up it works well”

Posted 3 months ago

“The Boxia makes walking after my stroke easier and with more confidence. Without it my foot droops a little and hangs to one side. The Boxia levels out my foot and I can place it flat on the ground which helps greatly . After a few months of wearing the Boxia my foot is beginning to position itself normally. Tony Swainston .”

Posted 3 months ago

“I've got arthritis at the base of my thumb and this gives me the support that I need and eases the pain .”

Posted 3 months ago

“Great job, easy to wear.”

Posted 3 months ago

“I ordered on-line and got confirmation of order shortly after that. Arrived 2 days later by Royal Mail. Excellent service. Great product.”

Posted 3 months ago

“Firm but not cumbersome”

Posted 3 months ago

“Very prompt delivery. Thumb spica good quality and does the job well. Thank you”

Posted 3 months ago

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Orthotix is rated 4.6 based on 1,150 reviews