Origin Architectural Reviews

Name: Origin Architectural
Rating: 4.81

4.8 Rating 360 Reviews

96 %

of reviewers recommend Origin Architectural

Company Reviews

Product Reviews

Metrics

4.8

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had built a new deck and wanted a glass balustrade. We looked at lots of options and came across Origin Architectural. They responded immediately, helped us draw up the spec, gave great advice and a very competitive quote. After that the service was first rate - speedy delivery, top quality materials and always on the end of the phone if needed. The end result is first class. Nicole Hixon was a joy to deal with. Overall it was a top rate service.”

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Posted 2 years ago

“The purchasing of 3 x stainless steel/glass Juliet balcony with the experience of Nicole Hixon was a pleasure, Origin products purchased were of great quality,the price was very competitive. Would definitely purchase from Origin again, 5 Star. Many thanks.”

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Posted 2 years ago

“Nicole's customer service was top notch. She was attentive and followed the order through every step of the way. The courier was also on-time and the glass arrived in perfect condition. I would definitely recommend Origin.”

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Posted 2 years ago

“Absolutely thrilled with the glass balustrade!!! The service provided from Origin Architectural was first class. Ashley Tattersall was so helpful throughout the ordering process. Nothing was too much trouble!”

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Posted 2 years ago

“Great communication with Origin especially Nick Watson very helpful went the extra mile to help me thanks 😊😊😊 ps great company I’d recommend them to anyone 👍”

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Posted 2 years ago

“Ashley from start to finish was there to help and give advise. I had tried to use another company before finding Origin. But I am so glad as they failed to get in touch. So I contacted Origin and what a good company they are all the staff are so helpful. The product was excellent and everyone is talking about my balcony. Well done Ashley and Origin.”

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Posted 2 years ago

“Amazing service from start to finish . Nicole was ultra efficent . All companies need to be more like Origin Thank you”

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Posted 2 years ago

“Fantastic service brilliant communication throughout. Product top quality could not have asked for more. Would not hesitate to recommend Thanks”

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Posted 2 years ago

“so pleased, quick and simple quote system, Nicole called me and checked a couple of details, U channel and all the fixings were delivered very quickly and the glass was delivered a week later. competitive pricing: very pleased. Bill Lee”

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Posted 2 years ago

“I needed a glass balustrade and was a bit uncertain about whether I could do it myself. Nicole helped me to select the right components and all the way through the installation. The system was much easier to install than I thought I was worried about how exact my dimensions had to be but found it all really easy. I love the end result. Origin were so helpful and their product is great and I found it easy to install.”

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Posted 2 years ago

“Friendly, helpful, delivery sooner than expected. I will definately reccommend Origin and use them again, already had 2 orders.”

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Posted 2 years ago

“Positive approach by Origin. Nicole has always been helpful,and accurate in providing information when required.”

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Posted 2 years ago

“We were delighted with the service we received from Nicole at Origin Architectural. They have a fantastic product, prompt delivery and are competitively priced! When I managed to make a mistake with my measurements, all it took was a quick phone call and and the amended metal work was on site in less than 24 hours! I couldn't believe it! Overall, would reccomend these guys to anyone and will definitely order again. Thank you!”

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Posted 2 years ago

“2nd time purchase went as well as the first, great comms, fast turnaround, quality products and the best prices I could fund by far, highly reccomend”

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Posted 2 years ago

“Origin Architectural have been exemplory throughout my dealings with them. In particular my contact Nicole, who has been at the other end of the phone whenever I needed advice, guidance and help throughout the term of my project. Her attitude has always been "can do". Her knowledge of the company and it's products is comprehensive and has enabled me to complete my complex project to a professional standard. I would highly recommend the company.”

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Posted 2 years ago

“Their product is excellent and they acted throughout in a prompt, professional and timely manner.”

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Posted 2 years ago

“I was unsure about balustrade, It's not something I have ever thought about having until we completed our back garden. I contacted Origin Architectural for some help and advice. Ashley was quick at providing all the information I needed, from building my balustrade on a visual 3D drawing to supplying all the material I needed to complete the Job, I must say it's been an ease and I will certainly be recommending Origin Architectural to Friends and Family. Hats off to Origin Architectural & Ashley.”

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Posted 2 years ago

“Amazing customer service, the staff have been brilliant, in particular Ashley, a big thank you to you. I haven’t received the glass yet but I’ve been advised it’ll be quick . I’ve been wanting a glass balustrade for a long time and I’m sure this won’t disappoint.”

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Posted 2 years ago

“We have been delighted with the product and service we received from Origin Architectural. We had a fairly large balcony and the quote we received was highly competitive yet the balustrades are of a very high quality. The fitting was easy for our builder and I was also impressed with the customer service (I had to call with several queries which were answered straight away). So yes I would definitely recommend highly.”

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Posted 2 years ago

“Great company to deal with, good knolledge, friendly and helpful, allways there answere questions and give advice.Very Good.”

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Posted 2 years ago

Origin Architectural is rated 4.8 based on 360 reviews