Origin Architectural Reviews

Name: Origin Architectural
Rating: 4.80

4.8 Rating 365 Reviews

96 %

of reviewers recommend Origin Architectural

Company Reviews

Product Reviews

Metrics

4.8

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Write Your review

Tell us how Origin Architectural made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service from Origin. Staff were really helpful and the products are great quality. Everything arrived on time and was really easy to install. Would definitely recommend!”

Helpful Report

Posted 20 hours ago

“Ordered online which was a simple process, great customer support before, during and after ordering. Everything arrived well packaged and protected. Kit included everything necessary for installation. Was missing some screw head plugs but these were sent promptly after contacting customer support. Glass balustrade looks amazing and superb quality. Pricey but worth every penny. No hesitation in recommending.”

Helpful Report

Posted 1 week ago

“We was very happy with the customer services from Origin , from start to finish . They helped if we had queries and was very prompt and professional. Exellent .”

Helpful Report

Posted 1 month ago

“Everything went as planned. The delivery was on the day requested and driver let me know he would be making the delivery 1/2 HR before he arrived.”

Helpful Report

Posted 1 month ago

“Good firm to deal with, quality materials at competitive price,highly recommended”

Helpful Report

Posted 2 months ago

“They proided an excellent service at a very competitive price. They also suggested an installer who were also competent, competitive and on on time”

Helpful Report

Posted 2 months ago

“Ordered a post and handrail balustrade from Origin and very happy with the final product. The quality of the posts is excellent and the customer service was great. The system was easy to install and glass fit perfectly.”

Helpful Report

Posted 2 months ago

“Extremely pleased with the service and the finished product (Glidefit Juliet Balcony). The pre-sales team was really helpful when I needed support on sizing and choosing the right fixings. The product itself was very straightforward to fit and looks great!”

Helpful Report

Posted 4 months ago

“Really pleased with the products. Nick was very helpful and always available to talk through the order and discuss best way to do the fitting.Rob”

Helpful Report

Posted 4 months ago

“Fantastic service fantastic price. Nick and he’s staff helped us so much making sure the correct purchases were made and sizes. So grateful for all their help and put us onto a fantastic fitter Shaun Thanx again 5 star service x”

Helpful Report

Posted 6 months ago

“I talked with a number of suppliers, but, decided to go with ORIGIN because they took the time to explain about the materials, safety aspects and the installation. Nick was very patient and walked me through the entire process . The product is superior and looks stunning " a real feature" I would not hesitate in recommending Nick and his team to anyone wishing to install a glass balustrade.”

Helpful Report

Posted 6 months ago

“Nick has been great from start to finish. Everything arrived as and when promised. Look forward to our next glass project.”

Helpful Report

Posted 6 months ago

“I brought a balustrade for my terrace I am so pleased with the product I chose ,The order process was very easy and delivery quick and installation instructions easy to follow .Tom who I dealt with at the company was fantastic and always got back If I had any questions I would no hesitation in recommend the company and will definitely use again on any future projects.”

Helpful Report

Posted 7 months ago

“the price was great, quick delivery, nothing was to much trouble when i asked for help and great advise,nik was amazing”

Helpful Report

Posted 7 months ago

“We’ve recently purchased a Portia Juliet Balcony from Origin and it looks absolutely stunning, we are so pleased with it! This is our second purchase from Origin and find their products and service second to none. Great prices too compared to other companies. Would highly recommend and special thanks to Tom for all his help and advice.”

Helpful Report

Posted 8 months ago

“Robyn who served me went above and beyond to help me, We was nearly the victim of a different company who went into liquidation, luckily Robyn went above and beyond to help knowing our prior problems, she delivered exactly what we wanted, and in super fast time. Very professional from first phone call to final installation guides. Would definitely use again A⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 9 months ago

“Brilliant service from start to finish and over the moon with the product!”

Helpful Report

Posted 10 months ago

“Great professional service from my initial contact with the sales team right through to ordering and the two split deliveries and all communication in between. Great company thoroughly recommend them and would 100% use them again.”

Helpful Report

Posted 10 months ago

“Tom at Origin was great. The design service was second to none. We did have an issue with one section of glass and that was promptly rectified. I highly recommend Origin.”

Helpful Report

Posted 11 months ago

“Got back to me straight away all metal arrived within a couple of days as promised any advice I needed Tom was always there and the glass which was supposed to take 7-10 days came after 3 so wouldn’t go anywhere else”

Helpful Report

Posted 11 months ago

Origin Architectural is rated 4.8 based on 365 reviews