Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury WayHItchinSG4 0TP, ,, 54 Wilbury WayHItchinSG4 0TP, ,, Hitchin
Rating: 4.19

4.2 Rating 1,131 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,131 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

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Original Organics 5 star review on 2nd March 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product is fine however I was appalled by the amount of plastic used to wrap the bin. Without that I would have rated very good value for money. Please look into an alternative for protecting your product.”

Helpful Report

“Everything arrived as described, instructions were good but could be refined a little. No problems with delivery, my worms are set up and thriving and I have everything I need to keep them happy.”

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“Good service and plenty of additional info to help get the wormery started and working”

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“Instructions would have been helpful”

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Hi Susan, Thank you for your review. Our basic wormery kit doesn’t come with instructions however we have taken your advice and added them to the online product page. You can find the instructions here: https://www.guttermate.co.uk/wp/wp-content/uploads/2019/03/Wormery-Guide-FINAL-Compressed.pdf Kind Regards, Original Organics

“The 190 L boxes I bought have holes on the lid, but even when locked with padlocks, the lid can still open. Otherwise, they are alright.”

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“Good product and packaging.”

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“Watched the on line video easy to install. Captures more water going down the pipe than the diverter which came with the water butt from B&Q and after one good night of rain my 300litre butt was full of clean water.”

Original Organics 4 star review on 21st March 2019

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“I ordered worms they came alive. I ordered a water butt it arrived and was a water butt. Both came within the promised timeframe. I got want I paid for. Would use this company again.”

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“we ordered, they delivered, everything was ok, nothing went wrong”

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“Good products and fast delivery”

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“Only place I could find a water butt lid”

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“Was disappointed that the site told me that my item was in stock but after a three week wait and a phone call to customer services I was told it was out of stock. However customer services were polite and apologetic and my item arrived shortly after. The item itself, a four tier wormer, I am very satisfied with.”

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“All OK, fairly slow delivery but generally good value”

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“Delivered on time, product good. As described.”

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“Bought a water butt diverter kit. Very nice, very good but was a pain to install without having first printed out the instructions online - box diagram wasn’t enough for my gardener, no printer in garden involved and phone screen is small - I know it saves paper for the manufacturer, but really??? But yes I would buy again”

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“Ordered some tiger worms and arrived in ok condition. They were sitting in post depo over weekend so timing could of been better for shipping live worms”

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“Simple, functional, practical & decent design/quality. Sump could be deeper, but it's only a minor issue. Thank you.”

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“The compost bin is a good product - however you may need 80mm screws rather than those supplied.”

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“delivered on time”

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“Quick and efficient delivery.Looks better than on the picture.Unfortunately the young men who put up for me did not attached properly the hose pipe and the tap around is leaking when running water. Hope that can be easily mended. Otherwise it looks great.”

Helpful Report

Original Organics is rated 4.2 based on 1,131 reviews