Origin Global Reviews

Name: Origin Global
Address: Sands 10 Industrial Estate, Hillbottom Road, Sands 10 Industrial Estate, Hillbottom Road, High Wycombe
Rating: 4.10

4.1 Rating 640 Reviews

79 %

of reviewers recommend Origin Global

4.1

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 168 5816

Email:

origin@ignitionsearch.co.uk

Location:

Sands 10 Industrial Estate, Hillbottom Road,
Sands 10 Industrial Estate, Hillbottom Road
High Wycombe
HP12 4HS

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Origin Global 5 star review on 19th June 2019

Derek & Rachel Little

Origin Global 5 star review on 3rd December 2018

Anonymous

Anonymous // 01/01/2019

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“Great customer service sorting out installer caused problems”

Helpful Report

Posted 8 years ago

Thank you for your comments. I am happy to hear that you are pleased with the end result. Should you require anything else please dont hesitate to contact us.

Posted 8 years ago

“Outstanding quality with a beautiful look and style.”

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Posted 8 years ago

“Fantastic quality and product.”

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Posted 9 years ago

“Great products.”

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Posted 9 years ago

“Quality is not that good. Trickle vent fell off in first few weeks and needed replacing with something more robust. Metal surround plate on outside lock fell off after a few months. The Locking mechanism broke and bits fell out of the door in the first year. Right now we are unable to lock the doors which leave the entire back of our hose open to anyone who wants to break in. Glass panes are scratched too. Wouldn't buy again.”

Helpful Report

Posted 9 years ago

We are are delighted that you have since spoken with a member of our Origin Team. Going forward, should you have any further queries, please do not hesitate to contact us on 01925 907907.

Posted 9 years ago

“First class service from start to finish. Highly recomended.”

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Posted 9 years ago

“Excellent frames and ease of operation. The slim frame design enhances the overall image. Will certainly recommend them and specify them to clients Terence Wynn RIBA”

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Posted 9 years ago

“A very good product. Slimline and modern in appearance.”

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Posted 9 years ago

“Just had French doors made by Origin fitted. Well made and have transformed our small kitchen leading onto garden. Would definitely recommend.”

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Posted 9 years ago

“Had an issue with lock contacted Origin who sent an engineer within the week who corrected problem and was very polite and helpful. Customer service staff also excellent. Would recommend Origin”

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Posted 9 years ago

“Quality, workmanship, customer service all excellent. A rare treat these days. Thank you!”

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Posted 9 years ago

Great to hear that you have enjoyed an all round excellent service with Origin. We pride ourselves on the quality of our products which we confidently back with our 20 year guarantee.

Posted 9 years ago

“Our new French doors are a quality product. Expensive but hopefully worth the money. They look very smart. Lovely to have a larger glass area than with the previous wooden doors meaning more light and better view into the garden. Information on securing open and restricting the opening to avoid hitting the wall would have been appreciated. We've hopefully solved this ourselves and are very happy over all. Ask us again in 10 years!”

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Posted 9 years ago

“We have only had the doors for about 3 months and have hardly used them at all, but the seal has already collapsed on one part of the frame”

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Posted 9 years ago

I am sorry to hear of your frustration on this matter. Please dont hesitate to contact us with any issues on 01925907907.

Posted 9 years ago

“Excellent quality product and looks great. Quick supply and easy registrations of the guarantee. Very pleased so far.”

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Posted 9 years ago

“Although the product is good it did arrive scratched.The fitters installed it without telling us until after they had fitted it,I would have preferred they told us prior to fitting ,consequently it had to be repaired in situ at a later date As the doors were already fitted we were left with no option .The repair is not visable but to the touch is different Matt rather than smooth.Feel the fitters should have been more open.Our builders told us they arrived with protection only on the corners.”

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Posted 9 years ago

“Overall good, but concerned that where track is fitted into the bottom sill there is not a blanking plate to cover the access area”

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Posted 9 years ago

Thanks for your feedback. Please do not hesitate to contact us with any further queries.

Posted 9 years ago

“Our builder Christopher Michael Construction (Michael Magee), and our architect Gavin Powell recommended you, and we are very impressed with the product, however the follow up service needs some work, currently we are awaiting a number of vents above the bifold. Doors and also door stops that need to be put on since the scaffolding is down. Unfortunately I cracked one of the bifold panels and this needs to be replaced, we have emailed and phoned and will call Josh Tuck tomorrow to discuss. In addition following the paper work for the 20 year guarentee, I am concerned that some of the serial numbers may be wrong with our order, please could someone contact me on 07932 763251 to discuss all of this. Many thanks and best regards, Rob Collecott”

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Posted 9 years ago

Thank you for your feedback Rob, I will call you on the above number to assist with your query.

Posted 9 years ago

“A”

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Posted 9 years ago

“Totally satisfied with product and Installation First class”

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Posted 9 years ago

“Very quick sending out samples,I would be grateful if you can sent me any rustic oak engendered samples,as the one I choose are a little to light,I would be most grateful.”

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Posted 9 years ago

Origin Global is rated 4.1 based on 640 reviews