Order Blinds Online Reviews

Name: Order Blinds Online
Address: Unit 10 Barbrey Business Park, Orston Lane, Bottesford, Leicestershire
Rating: 4.77

4.8 Rating 2,699 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,699 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 5th April 2024

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience ,more like a nightmare!!!”

Helpful Report

Posted 5 years ago

“Disappointed, the perfect fit blinds came and they looked quite cheap, the material was still letting light in at the sides and they don’t move up and down smoothly. Asked for a refund but instead was told that it’s normal that these “perfect fit blackout blinds” would let some light in. Would not recommend”

Helpful Report

Posted 5 years ago

“I ordered perfect fit bottom up blinds- I was unlucky as there were minor scratches and also didn't fit together easily so had to cut little bit of plastic off. Then discovered that might windows didn't open and when I used 'packers' provided under the handles my windows didn't lock. I was told I'd be refunded but not for postage as they could exchange the blinds but clearly this would not work as the windows still would not work!! If I had not had these issues then the blinds themselves would look nice.”

Helpful Report

Posted 5 years ago

“The instructions for installation bore no resemblance to auctually putting them on the window but probably due to fact that the holes on one side of the frame where cut in the wrong place”

Helpful Report

Posted 5 years ago

“Service was good enough but product wasn’t great. Blinds don’t really glow in the dark at all as they suggest and they came with a slight hole in which let’s natural light through and wasn’t picked up until I’d installed the blinds which was annoying”

Helpful Report

Posted 5 years ago

“Unhelpful customer service here unfortunately - was led to believe the provided spacers would help with window handle fitting issues when this proved not to be the case no support or help was offered. Would not order from here again there are lots of companies selling these products with much better after care for customers.”

Helpful Report

Posted 5 years ago

“Colour of slats varied from the sample I chose. Trying to insert the plastic blocks was impossible as the slots at the bottom were too narrow. My husband had to use a small plane to shave off the bottom of the plastic to make them smaller. As you can imagine this was both very annoying and time consuming. So instead of taking a short time to finish the job, it took about three hours, and that was with me helping my husband! The good thing about the product is the efficiency of the blackout, but apart from that I am so disappointed as the colour differential does'nt look good and I feel as if I have wasted my money.”

Helpful Report

Posted 5 years ago

“Two blinds ordered..spring loaded. One was set correctly but the other was not tensioned. Have yet to determine if this can be corrected on site.”

Helpful Report

Posted 5 years ago

Hi Kenneth, Thank you for your feedback. I'm sorry to hear that one of your blinds were not tensioned. This is quite easy to resolve so I have sent you some instructions over via email. If you have any queries on this please don't hesitate to contact me. Kind regards, Emily.

Posted 5 years ago

“One of the headers was unglued and two of the weights were broken. I was able to rectify the header with bostik and had weights from old slats. Disappointed but complaining would have been more effort than fixing things myself”

Helpful Report

Posted 6 years ago

Dear Mr Morris, We are very sad to hear that you were dissatisfied with your order. We can only find a sample order from yourself on our system and are a little confused as we do not glue our slats they are all sewn in our factory. The order number associated with this review is for your sample order, so please could you confirm your order number for the actual order so I can confirm that we supplied them and look into the issue? Many thanks - we look forward to hearing from you.

Posted 6 years ago

“Blinds received were poorly made, the blind material had not been applied straight to the aluminium pole, and also not centrally to the pole, meaning I had to basically take it apart and reassemble it to enable the blind to even roll up properly without overlapping to one side. Also the cut side of the material was frayed.”

Helpful Report

Posted 6 years ago

“The blind was 1cm too short for the recess size I gave. I was told this is standard to make sure it fits in but this meant that it made the blind unsuitable for side fixing, which I did not realise when purchasing. (And left a very large gap round the blackout blind). Customer Services were very friendly, but ultimately did not help, so I had to buy another blind from a different company.”

Helpful Report

Posted 6 years ago

“POOR COMMUNICATION, LATE DELIVERY, PLASTIC CONNECTORS ABSOLUTE RUBBISH”

Helpful Report

Posted 7 years ago

“The blinds that I have received are of good quality but I'm still missing 2 blinds!!!! I still don't know when they will turn up as communication is poor as phone calls are not returned!!!”

Helpful Report

Posted 10 years ago

Order Blinds Online is rated 4.8 based on 2,699 reviews