Onsite First Aid Training Company Reviews

Name: Onsite First Aid Training Company
Address: 1 Horsefair, ,, 1 Horsefair, ,, West Yorkshire
Rating: 4.74

4.7 Rating 1,042 Reviews

96 %

of reviewers recommend Onsite First Aid Training Company

Company Reviews

Metrics

Info

4.7

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Training concerns due to behaviour of outsourced trainer - this has been addressed but still worth mentioning. The booking process was difficult, made more difficult by not having a clear point of contact to discuss invoicing etc, when called I felt like I was put through to different people who werent aware of the booking or how far into the process we were. The sales calls were intense, but once we agreed the training I felt like it wasn't a priority.”

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Posted 10 months ago

“Best trainer ever amazing course so hands on and fun”

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Posted 10 months ago

“Booking the course was very straightforward and the trainer was excellent.”

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Posted 10 months ago

“Great trainer and training enjoyed by all the team”

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Posted 10 months ago

“Firstly ive already asked via email and over the phone for the contact information to be changed and yet i still get an email to my email address but to IAN, im not Ian, im Nicola. secondly, the pre course information was sporadically given after id booked after id confirmed that our training areas were suitable. The trainer was a delight but the customer service was and is sub standard”

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Posted 10 months ago

“Overall it was informative and covered all the essential topics, However it felt like the session dragged on a bit longer than necessary. Still it was a valuble experience and we are more prepared for any emergency situations.”

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Posted 10 months ago

“The trainer was amazing, and the course was great, would recommend this to anyone”

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Posted 10 months ago

“The trainer was excellent and traliored the training to all levels. It was so good to complete a whole round of CPR and not just a few puffs”

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Posted 10 months ago

“Very informative and easy to follow”

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Posted 10 months ago

“Candidiates thought the training was realy good and in particular the trainer was excellent, taking into account individual learners needs and accomodating. The trainer was very knowledgable and the content of the training was very good.”

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Posted 10 months ago

“On one recent occasion trainer did not know which course he was meant to be delivering and did not give the learners their books. When asking the company for them, we were told he had provided them and were charged extra. In general, very poor customer service. The company seems badly organised and very focused on sales rather than service.”

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Posted 10 months ago

“excellant service would highly recommend”

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Posted 10 months ago

“The training provided was excellent, the process of booking and help received from the Customer Service team was also excellent.”

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Posted 10 months ago

“Of the three training sessions booked to take on our INSET day in May only one session took place, the first session of the Paediatric training. However the the third session of the Paediatric training was also cancelled at the last minute, and arranging for this to be completed was difficult.”

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Posted 10 months ago

“It was very smooth process from booking to the training session The training instructor was brlliant”

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Posted 10 months ago

“Amazing experience! Will book again”

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Posted 10 months ago

“the training was everything we needed, and delivered very well by Kim. we would certainly recommend the training to others. in addition we look forward to refresher training in the future.”

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Posted 10 months ago

“Lovely trainer and easy experience. Thanks so much.”

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Posted 10 months ago

“The course was highly informative and engaging. The trainer delivered the material in a professional manner, and the course content was well-structured and excellent.”

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Posted 10 months ago

“Professional service. Trainers were friendly and delivered well”

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Posted 10 months ago

Onsite First Aid Training Company is rated 4.7 based on 1,042 reviews