Onsite First Aid Training Company Reviews

Name: Onsite First Aid Training Company
Address: 1 Horsefair, ,, 1 Horsefair, ,, West Yorkshire
Rating: 4.74

4.7 Rating 1,097 Reviews

97 %

of reviewers recommend Onsite First Aid Training Company

Company Reviews

Metrics

Info

4.7

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“course was dragged out introductions took 45 minutes alone Group work was way too autnomous and near enough all answers provided were 'correct' Really poor this time - practitioner may need to consider evaluating how much he knows.”

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Posted 1 month ago

“very pushy and persistate towards customers”

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Posted 2 months ago

“the trainoing was long and confusing, wording was incorrect therefore it was difficult for all our team to understand the terminology and pass some modules.”

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Posted 2 months ago

Thank you for the feedback.

Posted 2 months ago

“Very bad coordination and communication. It was the third and last year I will do this training with this company”

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Posted 3 months ago

Thank you for the feedback, Iñigo. I’m glad our admin team were able to resolve this on the day, and that your certificates are with you.

Posted 3 months ago

“No trainning manuals sent,and quality of first aid training poor.”

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Posted 7 months ago

“I will send a separate email and official complaint, really poor!”

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Posted 10 months ago

“WE USED YOUR COMPANY FOR OUR ONLINE FIRST AID TRAINING WE HAVE STILL NOT RECIEVED OUR CERTIFICATES . WHEN CHASING WAS TOLD THE GOVERNING BODY HAD BEEN AUDITING AND WE WOULD RECIEVE THEM . TERRIBLE CUSTOMER SERVICE”

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Posted 1 year ago

“Firstly ive already asked via email and over the phone for the contact information to be changed and yet i still get an email to my email address but to IAN, im not Ian, im Nicola. secondly, the pre course information was sporadically given after id booked after id confirmed that our training areas were suitable. The trainer was a delight but the customer service was and is sub standard”

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Posted 1 year ago

“On one recent occasion trainer did not know which course he was meant to be delivering and did not give the learners their books. When asking the company for them, we were told he had provided them and were charged extra. In general, very poor customer service. The company seems badly organised and very focused on sales rather than service.”

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Posted 1 year ago

“Of the three training sessions booked to take on our INSET day in May only one session took place, the first session of the Paediatric training. However the the third session of the Paediatric training was also cancelled at the last minute, and arranging for this to be completed was difficult.”

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Posted 1 year ago

“not reliable”

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Posted 1 year ago

“Excellent. We are now in the process of arranging more training. Great feedback from staff who attended. Special thanks to the trainer.”

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Posted 2 years ago

Onsite First Aid Training Company is rated 4.7 based on 1,097 reviews