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Onsite First Aid Training Company Reviews

4.7 Rating 1,021 Reviews
96 %
of reviewers recommend Onsite First Aid Training Company
4.7
Based on 1,021 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
the trainoing was long and confusing, wording was incorrect therefore it was difficult for all our team to understand the terminology and pass some modules.
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Posted 2 weeks ago
Very bad coordination and communication. It was the third and last year I will do this training with this company
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Posted 1 month ago
Thank you for the feedback, Iñigo. I’m glad our admin team were able to resolve this on the day, and that your certificates are with you.
Posted 3 weeks ago
No trainning manuals sent,and quality of first aid training poor.
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Posted 5 months ago
I will send a separate email and official complaint, really poor!
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Posted 8 months ago
WE USED YOUR COMPANY FOR OUR ONLINE FIRST AID TRAINING WE HAVE STILL NOT RECIEVED OUR CERTIFICATES . WHEN CHASING WAS TOLD THE GOVERNING BODY HAD BEEN AUDITING AND WE WOULD RECIEVE THEM . TERRIBLE CUSTOMER SERVICE
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Posted 9 months ago
Firstly ive already asked via email and over the phone for the contact information to be changed and yet i still get an email to my email address but to IAN, im not Ian, im Nicola. secondly, the pre course information was sporadically given after id booked after id confirmed that our training areas were suitable. The trainer was a delight but the customer service was and is sub standard
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Posted 10 months ago
On one recent occasion trainer did not know which course he was meant to be delivering and did not give the learners their books. When asking the company for them, we were told he had provided them and were charged extra. In general, very poor customer service. The company seems badly organised and very focused on sales rather than service.
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Posted 10 months ago
Of the three training sessions booked to take on our INSET day in May only one session took place, the first session of the Paediatric training. However the the third session of the Paediatric training was also cancelled at the last minute, and arranging for this to be completed was difficult.
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Posted 10 months ago
not reliable
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Posted 1 year ago
Excellent. We are now in the process of arranging more training. Great feedback from staff who attended. Special thanks to the trainer.
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Posted 2 years ago
Onsite First Aid Training Company is rated 4.7 based on 1,021 reviews