Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,081 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 26th June 2025

224

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great lights true to website image. Will use again for lighting.”

Helpful Report

Posted 1 year ago

“Excellent Product & Delivered within 24 hrs, Very pleased with my shoping experience at online Lighting.”

Helpful Report

Posted 1 year ago

“Best price I could find online, fast delivery and a quality product!”

Helpful Report

Posted 2 years ago

Your feedback is very much appreciated. Thankyou Kind Regards Online Lighting

Posted 2 years ago

“Arrived as stated, with good clear delivery info before hand. Good product, looks lovely up and was easy to fit. Would recommend”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Delivered extremely quickly ordered Wednesday night and delivered on Friday. Brilliant service”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Highly efficient service from Online Lighting and very pleased with my purchase”

Helpful Report

Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Exactly what I wanted. Fast dispatch and delivery through a trusted courier. The package arrived quickly and in perfect condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Online Lighting had an LED wall light that had a design that I could not find anywhere else on the internet. It was a very reasonable price and I received it the next day which was much quicker than expected. The wall light seems to be by very robust and of high quality. I definitely will not hesitate to use Online Lighting again for future orders.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, and thank you for your order. The Customer Care Team

Posted 2 years ago

“a really good service really pleased”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Really pleased, quick delivery and lights are spot on.”

Helpful Report

Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“online Lighting did exactly as promised, told me when the light would be available and sent a reliable courier who found my difficult address. All very efficient.”

Helpful Report

Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“I found customer services exceedingly polite & helpful regarding a query I had prior to purchasing the light fitting & once I'd ordered it I found the delivery time was exceptionally swift.”

Helpful Report

Posted 2 years ago

Delighted you are so pleased with your experience shopping with us. The Customer Care Team

Posted 2 years ago

“I ordered two LED security lights on Friday midday and literally within 24 hours they were in my hall. The items were well packed and labelled fragile,much bubble pack in the box etc. and also a delivery note was included in the box What a brilliant company to deal with. Will certainly use them again.”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind feedback. The Customer Care Team

Posted 2 years ago

“Very good value for money. Looks good. It is wider than gives it a retro/modern vibe”

Helpful Report

Posted 2 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 2 years ago

“Ordered on one day, delivered the next. Feedback via e-mails to let me know what was happening. Items arrived on time safe and sound, working perfectly. Very happy”

Helpful Report

Posted 2 years ago

We are very grateful for your feedback. The Customer Service Team

Posted 2 years ago

“Very pleased with my Chelsea floor lamp packaged well . Easy to assemble and looks great in the space.”

Helpful Report

Posted 2 years ago

Thank you, we value our customer's feedback. The Customer Care Team

Posted 2 years ago

“Excellent service and product arrived in perfect order. Tiffany lamp is beautiful.”

Helpful Report

Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Good quality product, quickness and efficient delivery.”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Easy ordering, good communications and quick delivery. However, you might want to re-think your choice of courier (Evri). Throwing a box marked "Fragile" over the gates of a development rather than re-delivering is not acceptable behaviour.”

Helpful Report

Posted 3 years ago

Please accept our apologies for the manner in which your order was delivered. The driver's actions fell far short of what is expected. Despite this, we hope you were delighted with your choice. The Customer Care Team

Posted 3 years ago

“I was using Online Lighting for the very first time and found them efficient and totally honest about their delivery routine. My light arrived next day and was well packaged. I would happily use them again.”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

Online Lighting is rated 4.4 based on 1,081 reviews