Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Online Lighting Reviews

4.4 Rating 1,058 Reviews

86 %

of reviewers recommend Online Lighting

Company Reviews

Product Reviews

4.4

Based on 1,058 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

Write Your review

Tell us how Online Lighting made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Lighting 5 star review on 2nd March 2024

Online Lighting 5 star review on 9th February 2024

Leanne Schiavone

Online Lighting 5 star review on 7th February 2024

Patricia Groves

Online Lighting 5 star review on 31st January 2024

Online Lighting 5 star review on 24th January 2024

Online Lighting 5 star review on 16th January 2024

FEYISHOLA GALLAGHER

Online Lighting 5 star review on 21st December 2023

201

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The butterfly lights looked pretty however when they light up it’s not possible to see that they are butterflies . Ideally they should have been designed such that they light up at the borders of the wings ,but as the light is only central Even an ordinary string of solar lights would have the same effect .”

Posted 3 years ago

“I ordered 2 lamps, and the delivery time was very slow, & then only 1 lamp was delivered. Then I waited another month for the 2nd one, & was promised lightbulbs would be included due to their error. No lightbulbs were sent. So a bit disappointed overall with the service, I would have given 2 stars if Covid wasn't happening, so I have given 3 instead as I don't know if the such long delivery was due to that or not. Good quality lamp though and are pleased with it.”

Posted 3 years ago

“The light looks great when off but when switched on throws a dark 60cm diameter shadow above the light on the ceiling. Not very pleasant.”

Posted 3 years ago

“It's still in the box, its a lovely light but the wood is so much lighter then on the pictures, not really the same as the wood I have in my house, it looks like a beech or pine colour on the photo but it's more of a maple or cream wash, it's still a lovely light but not sure if to send it back or not 🤷🏼‍♀️”

Posted 3 years ago

“Arrived quick but I am still waiting for the other light,I ordered 2 and only have one so not used yet plus a lot smaller than I thought.dont think had 2 lamps in stock.”

Posted 3 years ago

“Service quick and good customer updates of delayed delivery for part of order”

Posted 3 years ago

“Quick service”

Posted 3 years ago

“Initially very pleased with the lights so I ordered another set. Then 2 stopped working, think I had them 2 days! Emailed customer services who asked for a picture of the faulty lights, waiting on a response.”

Posted 4 years ago

“Lamp tiny..shaver plug..very disappointed. Would have returned only locked down.”

Posted 4 years ago

“I was unaware that the lighting came with an EU plug, I didn't read this on the product decription”

Posted 4 years ago

“Not quite the quality I was hoping for for the amount spent but quite pretty and effective once lit up!”

Posted 4 years ago

“This light fitting did not work. I have contacted customer services and am awaiting a reply.”

Posted 4 years ago

“The quality is very good but I’m afraid I had to leave a 3 star review as I paid for express delivery over a week ago and I’m still yet to receive part of my order.”

Posted 4 years ago

“Damaged item received. No resolution or refund. Very disappointed”

Posted 4 years ago

“Service polite , efficient. Replacements prompt. Packing dept. needs supervising when damaged lamps are carefully packed and dispatched”

Posted 4 years ago

“Unfortunately the lamp supplied with fitting was too long.”

Posted 4 years ago

“Received on time in good condition. Not yet installed.”

Posted 4 years ago

“Arrived on time, product is good but did not come with the stated one metre of cable which is one of the reasons I bought it. Only came with 40 mm of cable”

Posted 4 years ago

«
1
2
»

Online Lighting is rated 4.4 based on 1,058 reviews