Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service”

Helpful Report

Posted 5 years ago

“Efficient service from this company. Desk lamp and bulb ordered. Prompt arrival but bulb not suitable for the light which was dimmable so bulb flickered. Went back to Online Lighting who without any fuss, simply said they would dispatch a suitable bulb FOC, which turned up within 48 hours. In this age of online ordering and during the Covid period when life is already stressful, the company has been a pleasure to deal with and would strongly recommend for their good customer service”

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Posted 5 years ago

“Not worth the money so small can hardly see them Would have sent back but would have cost more than they were worth”

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Posted 5 years ago

“Really quick & efficient service. Fast delivery and very careful packaging. Haven't been able to put light up yet as the current situation has held up our build. Really pleased with the look of the light though. Many thanks.”

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Posted 5 years ago

“Excellent service and we love your product, we are replacing two of these that have kept going for many years with only one battery replacement. Everyone admires them and they are so pretty. Thank you.”

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Posted 5 years ago

“SERVICE GOOD, LED BATTEN LIGHTS OK”

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Posted 5 years ago

“What fantastic service ordered one day came next day A1 well done”

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Posted 5 years ago

“Efficient. Product as advertised”

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Posted 5 years ago

“As usual a very prompt delivery of a good quality product, easy to install.”

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Posted 5 years ago

“Love this product. They were well protected during delivery and easy to operate. They came when the company said they would which is a big plus.”

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Posted 5 years ago

“Very happy with the product. Have purchased these lights before and wanted more. Great service also.”

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Posted 5 years ago

“They are in place and working good”

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Posted 5 years ago

“Fantastic service and product. Fast delivery and packed very well so arrived in tact.”

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Posted 5 years ago

“Item came quickly and communication was great. Item as described looks good on my wysteria arch.”

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Posted 5 years ago

“Order process and delivery excellent. Although part of order not in stock I received it prior to expected date. Product good value for money and pleased with the quality.”

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Posted 5 years ago

“Amazing fast efficient service as always.”

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Posted 5 years ago

“Just what I was looking for. Excellent price and speedy delivery.”

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Posted 5 years ago

“Sent wrong item and no empathy on the phone and their policy on returns is that you are charged full postage.”

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Posted 5 years ago

“Super fast service even in these difficult and busy times!”

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Posted 5 years ago

“Good quality light, easy to fit and good spread of light for LED. Despite the delivery being quoted as 3-5 days the light arrived the day after ordering, could not be happier with the service from this company.”

Helpful Report

Posted 5 years ago

Online Lighting is rated 4.4 based on 1,080 reviews