One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,733 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service right from the very start of my call. From reporting my brake down and a short time till the lorry came to rescue my family. The Recovery driver was fantastic and very helpful. Made us all very welcome at our time of need and brought us straight home and dropped off the car. My son found this exiting and was thrilled to be in a lorry. Now just need to get the car repaired”

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Posted 1 week ago

“Spot on service.Save my day by speedy and efficient handling of the problem.”

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Posted 1 week ago

“Fast easy and very helpful catering and considerate”

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Posted 1 week ago

“OB2 was very efficient, kept me updated on arrival and very smooth friendly delivery. Would definitely use this company again”

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Posted 1 week ago

“Customer service was excellent - RA4 got to the bottom of the problem efficiently and I was dealt with in a friendly and helpful way.”

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Posted 1 week ago

“Very fast and efficient service. The recovery driver arrived and diagnosed the problem very quickly.”

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Posted 1 week ago

“I have been a customer of one call for many years now and their customer service is amazing. They provide an excellent service with no hassle at all. My car had a flat tyre today and i phoned onecall as i am not great with modern technology. After giving a few details to the call service handler OB2 all I had to do was click on a link from an SMS sent to me and give them precise location and let them know if i was safe and who was in the car. Within 35 minutes the recovery were with me and luckily enough i always make sure i have a serviceable spare wheel / tyre. OB2 was very helpful and friendly, as was the lovely recovery gentleman who changed my wheel. Thank you very much to both of you.”

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Posted 1 week ago

“Unfortunately I do not remember the man’s name but he grew up near Sutton United and was a ball boy so hoping he gets to see this review and realise he was exemplary in all ways possible. Quick to recover me, safety was paramount and the journey to my destination easy and safe too. Took care in removing my van at the garage to a spot that made the garages life easy as unfortunately the van at that point wouldn’t start. Too man also and very interesting so the journey felt quicker with good conversation. I hope you know who I mean so you can praise his diligence and friendliness towards your customers.”

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Posted 1 week ago

“Very quick and helpful service, friendly and went above and beyond!”

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Posted 1 week ago

“Excellent, friendly, reassuring. Competent, arrived quickly.”

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Posted 1 week ago

“The guy was fantastic that came out he got the car started and I was able to get home”

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Posted 1 week ago

“Operator was professional, took my details swiftly and precisely. Showed concern for any other passengers in the car. Very helpful chap. Expected time was over an hour and a half I actually waited 20 mins if that. The tow truck guy was very good, helpful and an absolute pleasure to have been assisted with. Very knowledgeable chap and extremely happy and polite. Got home swiftly and made sure my vehicle was safe and secure throughout. Even though it's horrible having to see your car not working and it's was a stressful time. These two individuals made the experience pleasant. Thank you for your help guys. I really appreciated it.”

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Posted 1 week ago

“Brilliant service, prompt arrival, helpful and friendly … thanks Mitch!”

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Posted 1 week ago

“The guy got to me earlier than expected and was very friendly, polite, fast and efficient. Great service and thanks for putting me back on the road 😊”

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Posted 1 week ago

“Really helpful and reassuring. Thank you OB2”

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Posted 1 week ago

“Got to me 45mins earlier than originally advised which was fantastic, really friendly guy and got me to the garage as quickly possible. Using the online service was a bit of a faff but now I've used it, should I need to again I know what Im doing”

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Posted 1 week ago

“This young gentleman was very polite, kind and very good at what he was doing, he was very aware not to block neighbours in, checked with them he was okay . He got on with the job happily, no complaining, cheerful, a credit to your company. It said his users name was BA3.”

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Posted 1 week ago

“Following a panic once sorted on line I found the breakdown service very good bit of a wait but they changed my wheel very quickly and the bloke was very friendly and efficient.was kept updated eg times via text very happy with the service received.”

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Posted 1 week ago

“Fantastic service great guy great work .thanku for making me safe”

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Posted 1 week ago

“The service I received yesterday was excellent. The portal worked quickly and I was soon allocated a recovery driver. He confirmed his arrival time and he was very polite and knowledgeable. I would highly recommend one protect”

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Posted 1 week ago

One Call Rescue is rated 4.6 based on 3,733 reviews