One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,400 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, courteous service but the gentleman had been told to recover my vehicle only, no attempt to fix the problem at the roadside.”

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Posted 3 months ago

“Excellent service came extremely quickly and got me back up and running in 10 minutes”

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Posted 3 months ago

“Arrived within half an hour of me asking for help. Very polite, efficient and friendly”

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Posted 3 months ago

“Very good Anthony the mechanic was great got my van to garage of my choice only weather was bad not your fault😁”

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Posted 3 months ago

“Curtesy. Treated with utmost respect.”

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Posted 3 months ago

“Quick to arrive, good comms, friendly breakdown guy”

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Posted 3 months ago

“Extrememely prompt call back following my online message and lovely lady who took the details. (GN3)Very happy with the chap who came, believe he was called Dan? He was earlier than predicted, gave advice and did everything he could to get us moving again. Thank you”

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Posted 3 months ago

“Arrived early, friendly and helpful all through the process.”

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Posted 3 months ago

“Very happy with service, kept me updated when they were going to arrive at my home , lady very pleasant .”

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Posted 3 months ago

“Absolutely first class service.”

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Posted 3 months ago

“The breakdown man came really quickly much less time than expected. Really helpful and got my car started immediately.”

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Posted 3 months ago

“Good communication, polite , empathy”

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Posted 3 months ago

“It took 6hrs to get to me in the freezing cold. The responses were courteous but lacked information. No texts came thru with info. The driver was great very professional and helped enormously when he realised how cold i was.”

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Posted 3 months ago

“The contractor arrived very promptly, diagnosed the issue and got the car working to the extent that it could be fixed longer-term. Really positive experience - beyond my expectations.”

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Posted 3 months ago

“Easy to do and brake down came out super fast”

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Posted 3 months ago

“SG2 made the process clear and let me know exactly what the situation was.”

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Posted 3 months ago

“Arrived in good time.”

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Posted 3 months ago

“Really helpful guy, prompt, efficient and gave good advice regarding my situation”

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Posted 3 months ago

“Not sorted. Flat battery (having been away abroad for a while) was checked, engine fired but did not start. Ascertained out of fuel, which was evidently a theft of fuel while I had been away. Rescue service should have included getting fuel and starting the car engine, which was not offered.”

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Posted 3 months ago

“I needed to call One Call rescue after the exhaust on the car unexpectedly came off. There was still just over an hours journey to get home. The advisor on the phone did initially say I could drive it home but due to the distance left I didn’t feel that was probably a good idea for a variety of reasons. Wayne from Gerec Ltd arrived about 45 mins later after having phoned to speak to me. Wayne was very professional, reassuring & friendly & got the car, my daughter, my two dogs & I safely home to our front door. Thank you very much. We really appreciated the rescue.”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 3,400 reviews