One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 3,908 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful agent on the phone (TF3) to deal with my puncture plus a friendly breakdown guy who by luck was in the area arriving within 15 minutes to change the wheel. Very good service!”

Helpful Report

Posted 4 months ago

“The breakdown recovery service was excellent. It made a stressful situation as easy as possible. Communication was good after the initial phone conversation and confirmation of estimated arrival tine was received quickly. Thank you.”

Helpful Report

Posted 4 months ago

“Driver was very polite and friendly, the problem could not be fix on the roadside so he loaded it on to the truck and transported my car and myself to my address with care 👍🏻”

Helpful Report

Posted 4 months ago

“Really easy way to report a breakdown, called back immediately & recovery firm turned up within an hour.”

Helpful Report

Posted 4 months ago

“The chap who picked me up was excellent. He used his initiative to see that I was on an A road in a lay-by rather than in a cul de sac on a housing estate as the tracker was showing. Can he be given an employee commendation for this please? Over all I’m very pleased with the excellent service. A couple of this could have been better. More contact from the call centre to let me know what was happening. I was quite scared being in my own. When the tow truck chap tried to call me and my husband he could get through on either number. Was he given the correct numbers?”

Helpful Report

Posted 4 months ago

“Excellent! Efficient, polite, communicated really well when en route to our breakdown. Thoroughly 5 star service from Sandy.”

Helpful Report

Posted 4 months ago

“Brilliant guy that picked me up, polite, reassuring and friendly”

Helpful Report

Posted 4 months ago

“The response time was super fast. The guy who came out was friendly and was able to answer all my questions.”

Helpful Report

Posted 4 months ago

“Nice friendly guy”

Helpful Report

Posted 4 months ago

“From phone call to the delivery of my car to the garage was amazing staff very helpful and professional.I was also really impressed by the time it took to pick my car up Thankyou again”

Helpful Report

Posted 4 months ago

“The driver was efficient and offered some good advice.”

Helpful Report

Posted 4 months ago

“I think Ryan was the name of the guy that came out to sort the van, he went above and beyond to help me and I think Jill his boss was outstanding as well. Frist cass service and thanks again.”

Helpful Report

Posted 4 months ago

“I can’t fault the quick call out and got my van started”

Helpful Report

Posted 4 months ago

“I was very happy with the service, the app is easy to use and kept me informed of the estimated time I would receive help. The mechanic was really pleasant and efficient, he changed my flat tire in no time! 😁”

Helpful Report

Posted 4 months ago

“Friendly and efficient customer service from TF3”

Helpful Report

Posted 4 months ago

“Very happy with LA4, very polite and got my car started in no time. Very happy customer”

Helpful Report

Posted 4 months ago

“Arrived before they said, quick efficient service and had me back on the road in no time.”

Helpful Report

Posted 4 months ago

“The service I received was outstanding from the moment I made the initial call right through to the end. Everything was handled professionally, efficiently, and with great care, making what could have been a stressful situation much easier to deal with.”

Helpful Report

Posted 4 months ago

“Took 4 hours in total from the initial phone call, to the tow truck coming to get us all home, after the blinking car decided it didn't want to start at the hospital, after my husband had had an operation. We were just glad to get home”

Helpful Report

Posted 4 months ago

“We were very blessed to be collected by Mark at Fast Recovery Bonnyrigg. He was quick and fast and most importantly kind. He was accompanied by Elaine who was equally as supportive. I had broken down with 2 small children and they got us back safely and quickly and kept us up to date at all times. mark even called to check we were okay the next day! Absolute superior service and would wholeheartedly recommend.”

Helpful Report

Posted 4 months ago

One Call Rescue is rated 4.7 based on 3,908 reviews