One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,393 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a tyre burst on a motorway yesterday. I reported it and eventually received a text giving a time to expect the breakdown vehicle to arrive. It came half an hour after that time. I waited 2½ hours in total. It was Curtis from Westbourne Motors that helped me. He was very professional and did a great job. He followed on behind me as I could only drive at 55mph on the spare wheel. Really appreciated him coming to my rescue! Thank you. The four stars are because I wish I had been sent the tracking for the recovery vehicle sooner instead of just wondering how far away it was.”

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Posted 3 months ago

“All the advisors were very helpful and polite, I was pleasantly surprised and once I had the right number, my call was answered quickly. The guy who was sent to pick my car up was so helpful and super super polite. I just hope my car”

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Posted 3 months ago

“Driver was very polite”

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Posted 3 months ago

“Excellent service friendly and helpful staff.”

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Posted 3 months ago

“Excellent service, arrived on time very pleasant and made it easy to sort out”

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Posted 3 months ago

“Excellent service, friendly driver, kept me updated to his arrival. Got me started so quickly. So happy with the service. Thank you 😊”

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Posted 3 months ago

“BA3. Great service thanks”

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Posted 3 months ago

“Very efficient service, thank you.”

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Posted 3 months ago

“Excellent service and punctual, well done”

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Posted 3 months ago

“excellent professional service”

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Posted 3 months ago

“I'm very happy with the service I've received, no fuss at all”

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Posted 3 months ago

“Great service, communication from start to collection of my van was on point. Very good.”

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Posted 3 months ago

“Broke down and one simple call to one call and a short online form resulted in a very quick recovery not much over an hour , Martin recovered me and was so friendly and reassuring from start to finish, nothing was too much trouble and he also made sure I arrived home safely with my vehicle , amazing service all round and highly recommend.”

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Posted 3 months ago

“I'm sorry but I honestly dont think this guy was a mechanic..he couldn't diagnose what was wrong with my car he tried charging the battery with 3 different types of chargers ..but had to then go to his truck to try and charge them from his truck he was not very interactive and didn't seem knowledgeable with anything to do with car then he tried again to charge mine but bought 3 different battery charging boxes out and then just stood there saying I dont really know ...your wheels are jammed ....also he asked me to sign something on his phone but he couldn't do that either so I HAVENT SIGNED ANYTHING just incase he as done it without my consent......after he had left ..still with my car not working ....I took my handbrake off and the car move so the wheels were not jammed ......I definitely haven't a clue if this guy from greenfield recovery is a mechanic so no help what so ever ! Given he was my first option to fix or recover im now wondering what my options are as I think I've just wasted a call out ! Perhaps you could advise..Kind regards Yvette Hansford”

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Posted 3 months ago

“Only had to wait a short time. He was friendly and polite. He knew what he was doing and fixed the issue promptly.”

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Posted 3 months ago

“Once we got through the options the human who dealt with the call was excellent thank you Adam”

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Posted 3 months ago

“Once we got through the options the human who dealt with the call was excellent thank you Adam”

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Posted 3 months ago

“Picked up very quickly taken straight home Excellent service”

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Posted 3 months ago

“Diagnosed problem very quickly, with full explanation”

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Posted 3 months ago

“Polite and helpful. Arrived very quickly. No complaints.”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 3,393 reviews