One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,522 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy that turned up was fantastic. Polite. Did a great job even though his own house was seriously being effected by flooding. The weather was atrocious.”

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Posted 6 years ago

“Very bad service.”

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Posted 6 years ago

“Very bad service. Call operator second time was very rude and nit helpful. Be very careful of their recovery policy. It is designed to ensure they do very little for you.”

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Posted 6 years ago

“CF9 dealt with my problem, a flat battery, car was outside my home so had to pay £20 to get it fixed. Mechanic was quick efficient and friendly very pleased to be back on the road again!”

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Posted 6 years ago

“Had a home call out as I had a flat battery, didn’t have long to wait. Good service by engineer, got me up and running in no time.”

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Posted 6 years ago

“Wait time was good. Engineer stated My battery had a fault and was told would need a new one. I was offered to have a new one fitted at £75. Was sorted in minutes.”

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Posted 6 years ago

“Quick service”

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Posted 6 years ago

“Excellent service today”

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Posted 6 years ago

“Great customer service , assistant was really friendly, just the wait time was to long. I received the approximate time and the RAC came at that time.”

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Posted 6 years ago

“As a older person speaking to someone is easier for me... Stewart SY7 was very good and solved the problem very quickly.. I have been with you for years and have always appreciated the high level of attention your staff give.. A big Thank you to all those who work at One Call......”

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Posted 6 years ago

“Excellent service! Call handler SW6 was very polite and efficient. He informed me that the mechanic would arrive within 1 hour. Mechanic arrived within that time and fixed my car quickly and efficiently. A huge thank you to all! Highly recommend.”

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Posted 6 years ago

“Quick service extremely helpful from call handler to brilliant mechanic”

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Posted 6 years ago

“A very good service from first contact by phone to arriving back home, thank you.”

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Posted 6 years ago

“The guy on the phone was friendly and efficient. Their agent was at my house in less than an hour for my home start. Quality service !”

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Posted 6 years ago

“Really quick and efficient, great service. The guy I spoke to was understanding and empathetic too which made the whole process much easier.”

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Posted 6 years ago

“The £20 call out charge is a bit annoying as I could have probably sourced my own separate cover for similar money and not incurred the charge, overall the customer & service where excellent.”

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Posted 6 years ago

“Excellent service from your company and recovery team.”

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Posted 6 years ago

“Very helpful and very prompt Only had to wait several minutes before help turned up. The mechanic was very polite and helpful and I was on my way in no time. Cf9”

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Posted 6 years ago

“The young man on the end of the phone was very efficient, polite and personal. As this is the first time I’ve had to use them I am more than happy with the customer service I have received so far. Fingers crossed the mechanic is able to get me up and running again”

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Posted 6 years ago

“The young man on the end of the phone was very efficient and helpful and the mechanic was with me within the time given. I was impressed with the service.”

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Posted 6 years ago

One Call Rescue is rated 4.7 based on 4,522 reviews