One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,515 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,515 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The easiest and speediest service ever, and I broke down in the middle of nowhere! The assistant on the phone was polite and so helpful despite me having a terrible signal which made it difficult to hear. Rescue arrived in Les than an hour and though couldn’t fix it, arranged for it to be taken and repaired. Highly recommend One Call Rescue”

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Posted 6 years ago

“Very, good service, very pleasant driver”

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Posted 6 years ago

“Efficient response, with me after 30 mins and got me on my way. Very good.”

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Posted 6 years ago

“Quick and friendly service both times.”

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Posted 6 years ago

“I unfortunately had to use one call breakdown today, my car broke down on M4 motorway. I called at 14:14 Long wait for recorded message to finish-so stressful. My car said engine overheating stop immediately. It was raining - I was a lone female. I have used a competitor in the past and know I should be priority- not for these guys. I wasn’t even told to stay out & away from vehicle, but I’ve been in this position before so know the drill. I was told 70 minutes wait.. I have my hands tied here. I work it out approx 15.25 I then get a text to say 15:53 It starts to rain harder, thunder, lightening the lot, I’m like a drowned rat, there is no escaping the spray from lorries etc. I call 16:06 Still no sign of recovery vehicle. I have 2 chronic lung conditions and I’m wet & freezing. I’m told 20 minutes wait. 16.31 they call to say their 20 minutes away. I’m no annoyed I could cry. I have to risk pneumonia or dying by getting hit by a lorry & wait in car. I take my chances & wait in car. Weak with exhaustion the recovery person turns up, It’s now 16:52 he gets in my car, no mask on.. I’m speechless .. he tells me he’s reset it, I can now drive home & take it to garage for diagnostic tomorrow. I waited almost 3 hours in pouring rain for this! What a shambles.”

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Posted 6 years ago

“came before the estimated time of arrival. Sorted the problem and got me on my way from work after a long day”

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Posted 6 years ago

“Excellent service, fast and reliable.”

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Posted 6 years ago

“as per my Policy since 5 years I am paying breakdown cover when I add that on my policy price gone up , today I ask for my first call out in 5 years and had to pay £20.00 , there is no way to complain , no one to take the call , want my £20 back or there are many to provid better and honest service”

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Posted 6 years ago

“CS5 Good service. Good time”

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Posted 6 years ago

“Jv2 I would just like to thank the recovery company that recovered my car today. The recovery driver Eran was very prompt, helpful and Polite. Thank you OneCall for a great service 5 stars ⭐️⭐️⭐️⭐️⭐️”

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Posted 6 years ago

“I was devastated when the car broke down, I called one call insurance and within an hour Bradburys of Barmouth was out to us, they got us up and running within half an hour, i,m so happy with the service we got.”

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Posted 6 years ago

“Great service, recovered very quickly. Cheers SR6”

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Posted 6 years ago

“Came quicker than quoted time,engineer got me sorted in no time, pleasant guy overall very good experience thanks to gn3”

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Posted 6 years ago

“The guy that turned up was fantastic. Polite. Did a great job even though his own house was seriously being effected by flooding. The weather was atrocious.”

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Posted 6 years ago

“Very bad service.”

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Posted 6 years ago

“Very bad service. Call operator second time was very rude and nit helpful. Be very careful of their recovery policy. It is designed to ensure they do very little for you.”

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Posted 6 years ago

“CF9 dealt with my problem, a flat battery, car was outside my home so had to pay £20 to get it fixed. Mechanic was quick efficient and friendly very pleased to be back on the road again!”

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Posted 6 years ago

“Had a home call out as I had a flat battery, didn’t have long to wait. Good service by engineer, got me up and running in no time.”

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Posted 6 years ago

“Wait time was good. Engineer stated My battery had a fault and was told would need a new one. I was offered to have a new one fitted at £75. Was sorted in minutes.”

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Posted 6 years ago

“Quick service”

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Posted 6 years ago

One Call Rescue is rated 4.7 based on 4,515 reviews